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94
Troubleshooting
What’s the difference between 802.11b, 802.11g, 802.11a, and
draft 802.11n?
Currently there are four levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is
based on the designation for certifying network standards. The
most common wireless networking standard, 802.11b, transmits
information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and
draft 802.11n works at 108Mbps. See the chart on the next page for
more detailed information.
Page 97 / 101
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Troubleshooting
section
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Wireless Comparison Chart
Wireless
Technology
G
(802.11g)
G Plus MIMO
(802.11g with
MIMO MRC)
N MIMO
(draft 802.11n
with
MIMO)
N1 MIMO
(draft 802.11n
with
MIMO)
Speed*
Up to 54Mbps*
Up to 54Mbps*
Up to 300Mbps*
Up to 300Mbps*
Frequency
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
Compatibility
Compatible with
802.11b/g
Compatible with
802.11b/g
Compatible with
draft 802.11n**
and 802.11b/g
Compatible with
draft 802.11n**
and 802.11b/g
Coverage*
Up to 400 ft.*
Up to 1,000 ft.*
Up to 1,200 ft.*
Up to 1,400 ft.*
Advantage
Common—
widespread use for
Internet sharing
Better coverage
and consistent
speed at range
Enhanced speed
and coverage
Leading edge—
best coverage
and throughput
*Distance and connection speeds will vary depending on your networking environment.
**This Router is compatible with products based on the same version of the draft
802.11n specifications, and may require a software upgrade for best results.
Page 98 / 101
Troubleshooting
96
Technical Support
You can find technical-support information on our website,
www.belkin.com, by navigating to the tech-support section.
If you want to contact technical support by phone, please call the
number you need from the list below*.
*Local rates apply.
Country
Number
Internet adress
AUSTRIA
0820 200766
BELGIUM
07 07 00 073
CZECH REPUBLIC
239 000 406
DENMARK
701 22 403
FINLAND
00800 - 22 35 54 60
FRANCE
08 - 25 54 00 26
GERMANY
0180 - 500 57 09
GREECE
00800 - 44 14 23 90
HUNGARY
06 - 17 77 49 06
ICELAND
800 8534
IRELAND
0818 55 50 06
ITALY
02 - 69 43 02 51
LUXEMBOURG
34 20 80 85 60
NETHERLANDS
0900 - 040 07 90
0.10 per minute
NORWAY
81 50 0287
POLAND
00800 - 441 17 37
PORTUGAL
707 200 676
RUSSIA
495 580 9541
SOUTH AFRICA
0800 - 99 15 21
SPAIN
902 - 02 43 66
SWEDEN
07 - 71 40 04 53
SWITZERLAND
08 - 48 00 02 19
UNITED KINGDOM
0845 - 607 77 87
OTHER COUNTRIES
+44 - 1933 35 20 00
Page 99 / 101
97
Information
section
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Belkin International, Inc., Limited Lifetime Product Warranty
What this warranty covers.
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this
Belkin product that the product shall be free of defects in design, assembly,
material, or workmanship.
What the period of coverage is.
Belkin warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided
to Belkin for inspection upon Belkin’s request at the sole expense of
the purchaser, or if Belkin determines that the Belkin product has been
improperly installed, altered in any way, or tampered with. The Belkin Product
Warranty does not protect against acts of God such as flood, lightning,
earthquake, war, vandalism, theft, normal-use wear and tear, erosion,
depletion, obsolescence, abuse, damage due to low voltage disturbances
(i.e. brownouts or sags), non-authorized program, or system equipment
modification or alteration.
How to get service.
To get service for your Belkin product you must take the following steps:
1.
Contact Belkin Tech Support at the number listed on page 99 within 15
days of the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2.
Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed
with your claim.
Page 100 / 101
98
Information
Belkin reserves the right to review the damaged Belkin product. All costs of shipping
the Belkin product to Belkin for inspection shall be borne solely by the purchaser.
If Belkin determines, in its sole discretion, that it is impractical to ship the damaged
equipment to Belkin, Belkin may designate, in its sole discretion, an equipment
repair facility to inspect and estimate the cost to repair such equipment. The cost,
if any, of shipping the equipment to and from such repair facility and of such
estimate shall be borne solely by the purchaser. Damaged equipment must remain
available for inspection until the claim is finalized. Whenever claims are settled,
Belkin reserves the right to be subrogated under any existing insurance policies the
purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE
NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW,
IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH
IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF
THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT,
INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT
LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE
OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights,
which may vary from state to state. Some states do not allow the exclusion or
limitation of incidental, consequential, or other damages, so the above limitations
may not apply to you
You can find the declaration of conformity for this product at
the following URL,
FOR USE IN
AT
BE
CY
CZ
DK
EE
FI
FR
DE
GR
HU
IE
IT
LV
LT
LU
MT
NL
PL
PT
SK
SI
ES
SE
GB
IS
LI
NO
CH
BG
RO
TR
OPERATES ON
CHANNELS 1-13
For information on product disposal please refer to

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