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Page 66 / 72 Scroll up to view Page 61 - 65
64
RECOMMENDED WEB BROWSER SETTINGS
Recommended Web Browser Settings
In most cases, you will not need to make any changes to your web browser’s
settings. If you are having trouble accessing the Internet or the advanced web-based
user interface, then change your browser’s settings to the recommended settings in
this section.
Internet Explorer 4.0 or Higher
1.
Start your web browser. Select “Tools” then “Internet Options”.
2.
In the “Internet Options” screen, there are three selections: “Never dial a
connection”, “Dial whenever a network connection is not present”, and “Always
dial my default connection”. If you can make a selection, select “Never dial a
connection”. If you cannot make a selection, go to the next step.
3.
Under the “Internet Options” screen, click on “Connections” and select
“LAN Settings…”.
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65
RECOMMENDED WEB BROWSER SETTINGS
4.
Make sure there are no check marks next to any of the displayed options:
“Automatically detect settings”, “Use automatic configuration script”, and “Use a
proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page.
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66
RECOMMENDED WEB BROWSER SETTINGS
Netscape Navigator 4.0 or Higher
1.
Start Netscape. Click on “Edit” then “Preferences”.
2.
In the “Preferences” window, click on “Advanced” then select “Proxies”. In the
“Proxies” window, select “Direct connection to the Internet”.
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67
TROUBLESHOOTING
You can find technical support information at www.networking.belkin.com or
www.belkin.com through the tech support area. If you want to contact technical
support by phone, please call 800-223-5546. Technical support is available
24-hours-a-day, 7-days-a-week.
The Easy Install Wizard is not able to connect my Router to the Internet.
•
The software must be run from the computer that is connected to the modem.
The Internet connection must be active and working at the time of installation.
Connect your computer back to the modem and make sure the Internet
connection is working. Once you have verified that the Internet connection is
working, run the Easy Install Wizard again.
•
If your ISP requires a user name and password, make sure that you have typed in
your user name and password correctly. Some user names require that the ISP’s
domain be at the end of the name. Example “[email protected]”. The
“@myisp.com” part of the user name may need to be typed as well as your
user name.
•
Make sure that the modem is ON. Check the wall adapter and the power
connection at the modem. Some modems have a power switch. Make sure the
power switch is in the ON position.
The Easy Install Wizard is not able to find my Router.
•
Make sure that the Router is ON. The Power/Ready light will be on GREEN and
SOLID. Check the power supply connection at the wall and the Router.
•
Make sure that the LAN link light that corresponds to the port you connected to the
computer is ON. Check the network cable going from the computer to the Router.
•
If the Easy Install Wizard told you that it detected multiple network adapters,
run the Easy Install Wizard again and try a different adapter.
The WAN link LED is not on or I cannot connect to the cable or DSL modem.
•
Check the connection between the Router and the cable or DSL modem. Make
sure the network cable from the cable or DSL modem is connected to the port on
the Router labeled “Internet/WAN”.
•
Make sure the cable or DSL modem is powered and switched on.
•
Make sure the Router has power. The Power/Ready LED should be illuminated.
•
Make sure the cable between the modem and the Router is the cable that was
provided with the modem.
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68
TROUBLESHOOTING
My connection type is “static IP address”. I cannot connect to the Internet.
•
Since your connection type is “static IP address”, your ISP must assign you the
IP address, subnet mask, and gateway address. Make sure that the Router’s
connection type is configured as “Static IP Address” and verify your settings.
•
Your ISP may bind your connection to the MAC address of your computer’s NIC.
Clone your MAC address.
My connection type is “dynamic IP address”. I cannot connect to the Internet.
•
Make sure your computers are correctly configured and all network cables are
properly connected.
•
Make sure the cable or DSL line is properly attached on your cable or DSL modem.
Refer to the manual of your modem to verify that it works normally.
•
Make sure the network cable between the modem and the barricade is well
connected. Power off the modem; wait a few seconds and then power it on again.
•
Your ISP may bind your connection to the MAC address of your computer’s NIC.
Clone your MAC address.
My connection type is “PPPoE”. I cannot connect to the Internet.
•
Since your connection type is PPPoE, your ISP will assign you a user name and
password and sometimes a service name. Make sure the Router connection type is
configured as “PPPoE” and these settings are entered properly.
•
Make sure your computers are correctly configured and all network cables are
properly connected.
•
Make sure the coaxial cable or DSL line is properly attached on your cable or DSL
modem. Refer to the manual of your modem to verify it works normally.
•
Make sure the network cable between the modem and the Router is well
connected. Power off the modem for a few seconds and power on it again.
•
Your ISP may bind your connection to the MAC address of your computer’s NIC.
Clone your MAC address.

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