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Page 61 / 71 Scroll up to view Page 56 - 60
Page 58
DHCP Client Log
DHCP Client Log:
Displays information on DHCP clients on your network.
Security Log
Security Log:
Displays information about attempts to access ports and addresses. Also displays information
about your ADSL connection such as Login failures, disconnections, etc.
After completing hardware setup by connecting all your network devices, you should automatically be able to
connect to the BoB
TM
- 4 port integrated wireless router by entering 10.1.1.1 into your Internet browsers address
bar.
Should this not work please first determine how your ISP issues your IP address. Many ISPs issue these numbers
automatically using Dynamic Host Configuration Protocol (DHCP).Other ISPs provide a static IP address and
associated numbers, which you must enter manually. How your ISP assigns your IP address determines how you
may need to change the configuration of your computer as per the steps below.
Chapter 5 :
Advanced Setup
BoB
TM
Advanced Setup Method
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Page 59
TCP/IP Configuration
To access the Internet through the router, you must
configure the network settings of the computers on
your LAN to use the same IP subnet as the router. The
default network settings for the router are:
IP Address:
10.1.1.1 Subnet Mask: 255.255.255.0
Note: These settings can be changed to fit your
network requirements, but you must first configure
at least one computer to access the router’s web
configuration interface in order to make the required
changes.
Configuring Your Computer in
Windows 2000
DHCP IP Configuration
On the Windows desktop, click Start/Settings/
Network and Dial-Up Connections.
Click the icon that corresponds to the connection
to your router.
The connection status screen will open. Click
Properties 2.
1.
2.
3.
Double-click Internet Protocol (TCP/IP).
If ‘Obtain an IP address automatically’ and ‘Obtain
DNS server address automatically’ are already
selected, your computer is already configured for
DHCP. If not, select these options and then click
ok and then ok again, or click Cancel to close each
window.
4.
5.
Appendices
Appendix A1 - Troubleshooting
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Page 60
Manual IP Configuration
Follow steps 1-5 in ‘DHCP IP Configuration’ on the
previous page.
Select ‘Use the following IP address.’ Enter an
IP address based on the default network which
is 10.1.1.x (where x is between 2 and 254), use
255.255.255.0 for the subnet mask and the IP
address of the router 10.1.1.1 for the default gateway
field.
Select ‘Use the following DNS server addresses’.
Enter the IP address for the touter in the Preferred
DNS server field. This automatically relays DNS
requests to the DNS server(s) provided by your
ISP. Also, add a specific DNS server close the dialog
boxes of your ISP into the Alternate DNS Server
field and click OK to close the dialog boxes.
For future reference you may record the
configured information in the following table:
TCP/IP Configuration Setting
IP Address ____.____.____.____
Subnet Mask ____.____.____.____
Default Gateway ____.____.____.____
Preferred DNS Server ____.____.____.____
Alternate DNS Server ____.____.____.____
1.
2.
3.
4.
5.
Disable HTTP Proxy
You need to verify that the ‘HTTP Proxy’ feature of
your web browser is disabled. This is so that your
browser can view the router’s HTML configuration
pages.
Open control panel.
Open ‘Internet Options’.
Go to the connections tab and click on the ‘LAN
settings’ button.
Ensure that NOTHING is ticked on this screen and
click ’OK’.
On the connections tab, make sure that there are
no dial up connections, select the ‘Never dial a
connection’ radio button.
Your computer is now configured to connect to the
router.
1.
2.
3.
4.
5.
Appendices
Appendix A1 - Troubleshooting
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Page 61
Configuring Your Macintosh Computer
You may find that the instructions here do not
exactly match your operating system. This is because
these steps and screen shots were created using Mac
OS 10.2..Mac OS 7.x and above are similar, but may not
be identical to the Mac OS you are using.
Follow these instructions:
Open the ‘Systems Preferences’ window.
Double Click ‘Network’.
If ‘Using DHCP Server’ is already selected in the
configure field, your computer is already configured
for DHCP. If not, select this option.
Your new settings are shown in the TCP/IP tab.
Verify that your IP Address is now 10.1.1.xxx, your
Subnet Mask is 255.0.0.0 or 255.255.255.0 and your
Default Gateway is 10.1.1.1.These values confirm that
your router is functioning.
Close the ‘Network’ window.
1.
1.
2.
1.
2.
Now your computer is configured to connect to the
router.
Disable HTTP Proxy
You need to verify that the ‘HTTP Proxy’ feature of
your web browser is disabled. This is so that your
browser can view the router’s HTML configuration
pages. The following steps are for Internet Explorer.
Internet Explorer
Open Internet Explorer and click the ‘Stop’ button.
Click ‘Explorer/Preferences’.
In the Internet Explorer Preferences window, under
‘Network’, select ‘Proxies’.
Uncheck all check boxes and click OK.
1.
2.
3.
Appendices
Appendix A1 - Troubleshooting
Page 65 / 71
Page 62
This section describes common problems you may encounter and possible solutions to them. The BoB
TM
- 4 port
integrated wireless router can be easily monitored through panel indicators to identify problems.
Troubleshooting
Symptom
Action
LED Indicators
Power LED is Off
Check connections between the router, the external power supply, and the wall
outlet.
If the power indicator does not turn on when the power cord is plugged in, you
may have a problem with the power outlet, power cord, or external power supply.
However, if the unit powers off after running for a while, check for loose power
connections, power losses, or surges at the power outlet. If you still cannot isolate
the problem, then the external power supply may be defective. In this case,
contact Technical Support for assistance.
•
•
LAN LED is Off
Verify that the router and attached device are powered on.
Be sure the cable is plugged into both the LAN port on the router and the
corresponding device.
Verify that the proper cable type is used and that its length does not exceed the
specified limits.
Be sure that the network interface on the attached device is configured for the
proper communication speed and duplex mode.
Check the adapter on the attached device and cable connections for possible
defects replace any defective adapter or cable if necessary.
•
•
•
•
•
Network Connection Problems
Cannot ping the
router from the
attached LAN, or
the router cannot
ping any device on
the attached LAN
Verify that the IP addresses are properly configured. For most applications, you
should use the router’s DHCP function to dynamically assign IP addresses to hosts
on the attached LAN. However, If you manually configure IP addresses on the LAN,
verify that the same network addresses (network component of the IP address) and
subnet mask are used for both the router and any attached LAN devices.
Be sure the device you want to ping (or from which you are pinging) has been
configured for TCP/IP.
Disable any installed Firewalls, refer to your Firewall User Manual for instructions.
•
•
•
Management Problems
Cannot connect
using the Web
Browser
Be sure to have configured the router with a valid IP address, subnet mask, and
default gateway.
Check that you have a valid network connection to the router and the port you are
using has not been disabled.
Check the network cabling between the management station and the router.
Disable any installed Firewalls.
Disable any proxies.
•
•
•
•
•
Forgot or lost the
password
Press the Reset button on the rear panel (holding it down for at least 20 seconds)
to restore the factory defaults. Note: All settings will need to be
re-entered – this
option wipes all settings and restore the unit back to the factory defaults.
•
Appendices
Appendix A2 - Troubleshooting

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