Page 58

DHCP Client Log

DHCP Client Log:

Displays information on DHCP clients on your network.

Security Log

Security Log:

Displays information about attempts to access ports and addresses. Also displays information

about your ADSL connection such as Login failures, disconnections, etc.

After completing hardware setup by connecting all your network devices, you should automatically be able to

connect to the BoB

TM

- 4 port integrated wireless router by entering 10.1.1.1 into your Internet browsers address

bar.

Should this not work please first determine how your ISP issues your IP address. Many ISPs issue these numbers

automatically using Dynamic Host Configuration Protocol (DHCP).Other ISPs provide a static IP address and

associated numbers, which you must enter manually. How your ISP assigns your IP address determines how you

may need to change the configuration of your computer as per the steps below.

Chapter 5 :

Advanced Setup

BoB

TM

Advanced Setup Method

Page 59

TCP/IP Configuration

To access the Internet through the router, you must

configure the network settings of the computers on

your LAN to use the same IP subnet as the router. The

default network settings for the router are:

IP Address:

10.1.1.1 Subnet Mask: 255.255.255.0

Note: These settings can be changed to fit your

network requirements, but you must first configure

at least one computer to access the router’s web

configuration interface in order to make the required

changes.

Configuring Your Computer in

Windows 2000

DHCP IP Configuration

On the Windows desktop, click Start/Settings/

Network and Dial-Up Connections.

Click the icon that corresponds to the connection

to your router.

The connection status screen will open. Click

Properties 2.

1.

2.

3.

Double-click Internet Protocol (TCP/IP).

If ‘Obtain an IP address automatically’ and ‘Obtain

DNS server address automatically’ are already

selected, your computer is already configured for

DHCP. If not, select these options and then click

ok and then ok again, or click Cancel to close each

window.

4.

5.

Appendices

Appendix A1 - Troubleshooting

Page 60

Manual IP Configuration

Follow steps 1-5 in ‘DHCP IP Configuration’ on the

previous page.

Select ‘Use the following IP address.’ Enter an

IP address based on the default network which

is 10.1.1.x (where x is between 2 and 254), use

255.255.255.0 for the subnet mask and the IP

address of the router 10.1.1.1 for the default gateway

field.

Select ‘Use the following DNS server addresses’.

Enter the IP address for the touter in the Preferred

DNS server field. This automatically relays DNS

requests to the DNS server(s) provided by your

ISP. Also, add a specific DNS server close the dialog

boxes of your ISP into the Alternate DNS Server

field and click OK to close the dialog boxes.

For future reference you may record the

configured information in the following table:

TCP/IP Configuration Setting

IP Address ____.____.____.____

Subnet Mask ____.____.____.____

Default Gateway ____.____.____.____

Preferred DNS Server ____.____.____.____

Alternate DNS Server ____.____.____.____

1.

2.

3.

4.

5.

Disable HTTP Proxy

You need to verify that the ‘HTTP Proxy’ feature of

your web browser is disabled. This is so that your

browser can view the router’s HTML configuration

pages.

Open control panel.

Open ‘Internet Options’.

Go to the connections tab and click on the ‘LAN

settings’ button.

Ensure that NOTHING is ticked on this screen and

click ’OK’.

On the connections tab, make sure that there are

no dial up connections, select the ‘Never dial a

connection’ radio button.

Your computer is now configured to connect to the

router.

1.

2.

3.

4.

5.

Appendices

Appendix A1 - Troubleshooting

Page 61

Configuring Your Macintosh Computer

You may find that the instructions here do not

exactly match your operating system. This is because

these steps and screen shots were created using Mac

OS 10.2..Mac OS 7.x and above are similar, but may not

be identical to the Mac OS you are using.

Follow these instructions:

Open the ‘Systems Preferences’ window.

Double Click ‘Network’.

If ‘Using DHCP Server’ is already selected in the

configure field, your computer is already configured

for DHCP. If not, select this option.

Your new settings are shown in the TCP/IP tab.

Verify that your IP Address is now 10.1.1.xxx, your

Subnet Mask is 255.0.0.0 or 255.255.255.0 and your

Default Gateway is 10.1.1.1.These values confirm that

your router is functioning.

Close the ‘Network’ window.

1.

1.

2.

1.

2.

Now your computer is configured to connect to the

router.

Disable HTTP Proxy

You need to verify that the ‘HTTP Proxy’ feature of

your web browser is disabled. This is so that your

browser can view the router’s HTML configuration

pages. The following steps are for Internet Explorer.

Internet Explorer

Open Internet Explorer and click the ‘Stop’ button.

Click ‘Explorer/Preferences’.

In the Internet Explorer Preferences window, under

‘Network’, select ‘Proxies’.

Uncheck all check boxes and click OK.

1.

2.

3.

Appendices

Appendix A1 - Troubleshooting

Page 62

This section describes common problems you may encounter and possible solutions to them. The BoB

TM

- 4 port

integrated wireless router can be easily monitored through panel indicators to identify problems.

Troubleshooting

Symptom

Action

LED Indicators

Power LED is Off

Check connections between the router, the external power supply, and the wall

outlet.

If the power indicator does not turn on when the power cord is plugged in, you

may have a problem with the power outlet, power cord, or external power supply.

However, if the unit powers off after running for a while, check for loose power

connections, power losses, or surges at the power outlet. If you still cannot isolate

the problem, then the external power supply may be defective. In this case,

contact Technical Support for assistance.

•

•

LAN LED is Off

Verify that the router and attached device are powered on.

Be sure the cable is plugged into both the LAN port on the router and the

corresponding device.

Verify that the proper cable type is used and that its length does not exceed the

specified limits.

Be sure that the network interface on the attached device is configured for the

proper communication speed and duplex mode.

Check the adapter on the attached device and cable connections for possible

defects replace any defective adapter or cable if necessary.

•

•

•

•

•

Network Connection Problems

Cannot ping the

router from the

attached LAN, or

the router cannot

ping any device on

the attached LAN

Verify that the IP addresses are properly configured. For most applications, you

should use the router’s DHCP function to dynamically assign IP addresses to hosts

on the attached LAN. However, If you manually configure IP addresses on the LAN,

verify that the same network addresses (network component of the IP address) and

subnet mask are used for both the router and any attached LAN devices.

Be sure the device you want to ping (or from which you are pinging) has been

configured for TCP/IP.

Disable any installed Firewalls, refer to your Firewall User Manual for instructions.

•

•

•

Management Problems

Cannot connect

using the Web

Browser

Be sure to have configured the router with a valid IP address, subnet mask, and

default gateway.

Check that you have a valid network connection to the router and the port you are

using has not been disabled.

Check the network cabling between the management station and the router.

Disable any installed Firewalls.

Disable any proxies.

•

•

•

•

•

Forgot or lost the

password

Press the Reset button on the rear panel (holding it down for at least 20 seconds)

to restore the factory defaults. Note: All settings will need to be

re-entered – this

option wipes all settings and restore the unit back to the factory defaults.

•

Appendices

Appendix A2 - Troubleshooting