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FRITZ!Box Fon WLAN 7570 vDSL
96
Checking the Security Software
Checking the Security Software
The user interface cannot be displayed in the web browser.
Security software is blocking access to the user interface.
Security software like firewalls can prevent access to the
user interface of the FRITZ!Box. Configure exceptions for the
FRITZ!Box in all of the enabled security software.
Opening the User Interface of the FRITZ!Box
The FRITZ!Box is equipped with a fixed IP address that can-
not be changed. FRITZ!Box always can be reached at this IP
address. This fixed IP address is:
Proceed as follows to open the FRITZ!Box user interface
using this IP address:
1.
Connect the FRITZ!Box to the computer using the net-
work cable (yellow). For more information, see the sec-
tion “Connecting Computer(s) to the LAN Port” from
page 18.
2.
Make sure that the computer obtains its IP address
automatically. You can check this setting in the com-
puter’s IP settings (see section “IP Settings” from
page 102).
3.
Restart your computer.
Possible Cause
Remedy
If you would like to exit security software to test access to
the FRITZ!Box, remove the DSL/VDSL cable first! After test-
ing, first start the security software before reinserting the
DSL/VDSL cable and connecting to the Internet.
Fixed IP Address
169.254.1.1
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The WLAN Adapter Cannot Find FRITZ!Box
FRITZ!Box Fon WLAN 7570 vDSL
97
4.
Start your Internet browser and enter FRITZ!Box’s fixed
IP address:
169.254.1.1
The FRITZ!Box user interface opens.
10.2
The WLAN Adapter Cannot Find FRITZ!Box
If the radio network “FRITZ!Box Fon WLAN 7570 vDSL” is not
found by the WLAN adapter of a computer, work through
the following steps to find the source of the error and re-
solve it.
Enabling the WLAN Adapter
The WLAN adapter cannot find a wireless network.
The WLAN adapter is not ready for operation.
Make sure that the WLAN adapter is ready for operation.
Some of the WLAN adapters installed in notebooks must be
activated by flipping a switch on the notebook.
Once you have reached the FRITZ!Box user interface again,
you should check the FRITZ!Box settings and correct them
if necessary.
Possible Cause
Remedy
For questions on the WLAN adapter of your computer,
please contact the manufacturer.
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FRITZ!Box Fon WLAN 7570 vDSL
98
Enabling WLAN
Enabling WLAN
The wireless network of the FRITZ!Box is not found by the
WLAN adapter.
WLAN is not enabled in the FRITZ!Box. If the “WLAN” LED on
the FRITZ!Box is not lit up or is flashing, this means that
WLAN is not enabled.
Press the WLAN button on the FRITZ!Box. The “WLAN” LED
begins flashing and then remains lit. This means that the
WLAN function is enabled.
Announcing the Name of the Radio Network
The WLAN Adapter cannot find the wireless network of the
FRITZ!Box.
The name of the wireless network of the FRITZ!Box is con-
cealed.
Enable the setting “Announce name of the radio network
(SSID)” in the WLAN settings of the FRITZ!Box.
1.
Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connect-
ing Computer(s) to the LAN Port” on page 18.
2.
Start a web browser.
3.
Enter
fritz.box
in the address field.
4.
Select the “Settings” menu.
5.
Select the “Advanced Settings / WLAN / Radio Set-
tings” menu and enable the setting “Announce name
of the radio network (SSID)”.
Possible Cause
Remedy
Possible Cause
Remedy
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WLAN Connection Is Not Established
FRITZ!Box Fon WLAN 7570 vDSL
99
6.
Click the “Apply” button.
7.
Remove the network cable and try again to establish a
connection via WLAN.
10.3
WLAN Connection Is Not Established
Comparing the Security Settings for WLAN
Make sure that the WLAN security settings registered in the
FRITZ!Box agree with the security settings of the WLAN
adapter.
Here is how to view the WLAN security settings of the
FRITZ!Box and print them out.
1.
Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connect-
ing Computer(s) to the LAN Port” from page 18.
2.
Start a web browser.
3.
Enter
fritz.box
in the address field.
4.
Select the “Settings” menu.
5.
Select the “Advanced Settings / WLAN / Security”
menu.
6.
Click the “Apply” button.
A window is displayed with the WLAN security set-
tings. Print out this page by clicking the “Print Page”
button at the upper left of the page.
7.
Remove the network cable and check the configura-
tion of the WLAN adapter in the printout. Try again to
establish a connection.
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FRITZ!Box Fon WLAN 7570 vDSL
100
Testing the WLAN Connection Without Security Settings
Testing the WLAN Connection Without Security
Settings
Disable the WLAN security settings to test whether a WLAN
connection between the FRITZ!Box and the WLAN adapter is
possible at all.
1.
Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connect-
ing Computer(s) to the LAN Port” from page 18.
2.
Open the user interface in a web browser. Proceed as
described in the section “Opening the User Interface”
on page 29.
3.
In the “Advanced Settings / WLAN / Security” menu
and select “Enable Access without Encryption”. As a
final step, click “Apply”.
4.
Remove the network cable and try again to establish a
connection.
If the attempt to connect to the WLAN using the non-en-
crypted connection is not successful either, check the
installation of the WLAN adapter and contact the manufac-
turer of the WLAN adapter if necessary.
Enable WLAN encryption again after completing the tests.
Follow the steps listed above and then enable the kind of
encryption that was previously configured.
This non-secured condition should be used only for
testing, to find out whether a WLAN connection is
possible at all.

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