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Page 6 / 132 Scroll up to view Page 1 - 5
iNID -- i3812V User Guide
2
Figure 1: i38HG Indicators
Table 1: i38HG Indicators Description
Indicators
Description
POWER
The
POWER
indicator turns red when the power is first applied, and changes to
green within two minutes of power application.
•
Constant green indicates that power is on.
•
Red indicates that a Power-On Self-Test (POST) failure (unbootable) or another
malfunction (for example, alarm) has occurred.
ETHERNET
•
Solid green indicates that a device (such as a computer) is connected to an
ETHERNET port.
•
Flickering green indicates that inbound activity from devices is associated with
the Ethernet port. The flickering of the light is synchronized to the actual data
traffic.
WIRELESS
•
Solid green indicates that a device is associated to a specific access point.
•
Flickering green indicates that there is inbound activity. The flickering of the
light is synchronized to the actual data traffic.
LINE 1 and LINE 2
•
Solid green indicates that the associated VoIP line has been registered with a
SIP proxy server.
•
Flashing green indicates that a telephone is off-hook on the associated VoIP
line.
NID
Solid green indicates that the link between the i38HG and i3812V is healthy.
NID
ETHERNET
WIRELESS
LINE 1
LINE 2
SERVICE
POWER
BROADBAND
i38HG
Page 7 / 132
Introducing the iNID System
3
iPSU
The Power Supply Unit (iPSU) supplies power to the i3812V and is installed by your service provider. The
iPSU optimum operating temperature is between –5
o
C to +50
o
C, ambient (23.0
o
F to 122
o
F). Unlike the
i3812V, the iPSU must be installed in a sheltered area — either inside the garage or home. If the iPSU is
equipped with a backup battery, during a temporary AC power outage, the power source is switched to the
battery without interruption of the voice-over-IP service. When the AC power is restored, the power source is
switched back to the AC power supply. The switchover between the AC power supply and the battery is
automatic and instantaneous.
The iPSU itself requires no regular maintenance; however, the battery inside the iPSU requires periodic
replacement. Refer to the
Working with the Power Supply Unit
section for instructions to replace the backup
battery.
Figure 2
shows the location of the two indicators and two buttons on the power supply unit;
Table 2
lists and describes their functions.
Figure 2: iPSU Indicators and Buttons Location
BROADBAND
This indicator shows the i3812V VDSL status.
−
Constant green indicates successful broadband connection.
−
Flashing green indicates that the i3812 is attempting to establish a
broadband connection.
−
Flashing green and red indicate that the broadband connection has failed
to establish for three consecutive minutes.
−
Red indicates that there is no DSL signal.
SERVICE
•
Constant green indicates that the i3812V has a WAN IP address from DHCP
and the broadband connection is up.
•
Flashing green indicates that the i3812V is attempting to be authenticated.
•
Red indicates that the i38HG has failed to receive an IP address assignment
from the network.
Caution:
To reduce the risk of fire, use 26 AWG or larger telecommunication
line wire for the power supply connection.
Table 1: i38HG Indicators Description (Continued)
Indicators
Description
Page 8 / 132
iNID -- i3812V User Guide
4
Note:
The battery provides power for voice over IP services during a power
outage. You are responsible to monitor and replace the battery when needed.
Your service provide does not monitor the battery and is not responsible for
its replacement.
Table 2: Power Supply Unit Indicators and Buttons
Indicators and
Buttons
Description
Reset — Button
A
Reset
button is located on the upper left side panel, identifiable by a
surrounding red circle. When pressed for up to 9 seconds, the
Reset
button
reboots the outside unit. If the button is pressed for 10 or more seconds, it resets
the outside unit to the factory default settings.
Note:
Do not press the
Reset
button unless you are instructed to do so. Doing so
may reset the outside unit to the factory default settings -- that means you will
lose your personal settings.
POWER
•
Solid green indicates that the power supply is running on AC power.
•
Off indicates that the power supply is not receiving power from either AC or
the battery.
•
Flashing red indicates that the power is provided by the backup battery or that
the outside unit is not yet communicating with the iPSU.
SILENCE ALARM —
Button
The
SILENCE ALARM
button is located between
POWER
and
BATTERY
indicators.
•
If AC power is interrupted for any reasons, a continuous tone indicates that
the power supply is running on the backup battery. Pressing the
SILENCE
ALARM
button within 15 seconds immediately silences the audio alert. (The
tone stops automatically after 15 seconds.)
•
When the battery needs replacing, a chirp sounds intermittently unless you
press the button to silence it for 12 hours. The chirp resumes after 12 hours
if the battery is not replaced.
BATTERY
•
Solid green indicates that the battery is installed and functioning properly.
•
Off indicates that no battery is installed.
•
Flashing red indicates that the battery needs to be replaced.
Note:
The
BATTERY
indicator works properly only when the iPSU is connected to
and communicates with the i3812V.
Page 9 / 132
Introducing the iNID System
5
i3812V
The i3812V is the gateway that acts as the network interface device. It is installed by your service provider
on the outside of your home. The i3812V includes a broadband interface and high-speed coaxial and phone
line network capabilities to deliver data service to the home. The i3812V has two accessible areas: one for
service provider personnel and the other for subscribers.
Service Provider Access
The service provider access area is locked and can be opened only by the service provider personnel. The
i3812V has two cable entries providing wiring from the service provider and to inside your home. The left
entry provides cable connection from the service provider to the i3812V. The right entry provides wiring that
feeds the inside of your home and power connection for the power supply unit.
Subscriber Access
As the name implies, the subscriber area is accessible by you. This panel displays indicators that show the
i3812V operational status. Some indicators on the i3812V have the same functions as those on the
i38HG, where you can view the status inside your home.
Figure 3
shows the indicators location and
Table 3
describes their status. The subscriber area is fastened with a screw that you can unfasten with any
flat-blade screwdriver. To prevent any unauthorized access, you can also lock it with any common household
locking devices (such as padlocks or a combination lock).
Figure 3: i3812V Indicators Location
POWER
VDSL 1
VDSL 2
DATA
COAX
LINE 1
LINE 2
ETHERNET
BA TERY
POWER
VDSL 1
VDSL 2
DATA
COAX
LINE 1
LINE 2
ETHERNET
BATTERY
Page 10 / 132
iNID -- i3812V User Guide
6
Table 3: i3812V Outside Unit Indicators Status
Indicators
Description
POWER
The
POWER
indicator turns red when the power is first applied, and changes to
green within two minutes of power application.
•
Constant green indicates that power is on and initialization has been
completed successfully.
•
Flashing green indicates that the iNID is booting.
•
Red indicates that a Power-On Self-Test (POST) failure (unbootable) or another
malfunction (for example, alarm) has occurred during self initialization.
VDSL 1 and VDSL 2
These two indicators flash after 60 seconds of power application for 1 to 2
minutes and cycle three times.
•
Solid green indicates that the broadband connection is trained.
•
Flashing green indicates that the broadband connection is being attempted
(DSL attempting to synchronize).
•
Alternating flashing green and steady red indicate that the broadband
connection fails to establish for more than three consecutive minutes. This
pattern continues until the broadband connection is successfully established.
•
Flashing red indicates that there is no DSL signal on the line.
Note:
The
BROADBAND
indicator on the i38HG mirrors one or both of the VDSL
indicators, whichever is in the “best” state.
DATA
•
Solid green indicates that a device is connected (such as i38HG).
•
Flickering green indicates that there is inbound activity associated with the
data port (that is, the green LINE 1 connection). The flickering of the light is
synchronized to the actual data traffic.
•
Red indicates that a device failed to be authenticated or successfully
connected.
COAX
•
Solid green indicates that a device is connected (such as a Set Top Box).
•
Flickering green indicates that there is inbound activity associated with the
COAX port. The flickering of the light is synchronized to the actual data traffic.
•
Red indicates that a device failed to be authenticated or successfully
connected.
LINE 1 and LINE 2
•
Solid green indicates that the associated VoIP line has been registered with
the network and ready for use.
•
Flashing green indicates that a telephone is in use on the associated VoIP
line.
Note:
These two indicators mirror
LINE 1
and
LINE 2
indicators on the i38HG.

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