iNID -- i3812V User Guide

2

Figure 1: i38HG Indicators

Table 1: i38HG Indicators Description

Indicators

Description

POWER

The

POWER

indicator turns red when the power is first applied, and changes to

green within two minutes of power application.

•

Constant green indicates that power is on.

•

Red indicates that a Power-On Self-Test (POST) failure (unbootable) or another

malfunction (for example, alarm) has occurred.

ETHERNET

•

Solid green indicates that a device (such as a computer) is connected to an

ETHERNET port.

•

Flickering green indicates that inbound activity from devices is associated with

the Ethernet port. The flickering of the light is synchronized to the actual data

traffic.

WIRELESS

•

Solid green indicates that a device is associated to a specific access point.

•

Flickering green indicates that there is inbound activity. The flickering of the

light is synchronized to the actual data traffic.

LINE 1 and LINE 2

•

Solid green indicates that the associated VoIP line has been registered with a

SIP proxy server.

•

Flashing green indicates that a telephone is off-hook on the associated VoIP

line.

NID

Solid green indicates that the link between the i38HG and i3812V is healthy.

Introducing the iNID System

3

iPSU

The Power Supply Unit (iPSU) supplies power to the i3812V and is installed by your service provider. The

iPSU optimum operating temperature is between –5

o

C to +50

o

C, ambient (23.0

o

F to 122

o

F). Unlike the

i3812V, the iPSU must be installed in a sheltered area — either inside the garage or home. If the iPSU is

equipped with a backup battery, during a temporary AC power outage, the power source is switched to the

battery without interruption of the voice-over-IP service. When the AC power is restored, the power source is

switched back to the AC power supply. The switchover between the AC power supply and the battery is

automatic and instantaneous.

The iPSU itself requires no regular maintenance; however, the battery inside the iPSU requires periodic

replacement. Refer to the

Working with the Power Supply Unit

section for instructions to replace the backup

battery.

Figure 2

shows the location of the two indicators and two buttons on the power supply unit;

Table 2

lists and describes their functions.

Figure 2: iPSU Indicators and Buttons Location

BROADBAND

This indicator shows the i3812V VDSL status.

−

Constant green indicates successful broadband connection.

−

Flashing green indicates that the i3812 is attempting to establish a

broadband connection.

−

Flashing green and red indicate that the broadband connection has failed

to establish for three consecutive minutes.

−

Red indicates that there is no DSL signal.

SERVICE

•

Constant green indicates that the i3812V has a WAN IP address from DHCP

and the broadband connection is up.

•

Flashing green indicates that the i3812V is attempting to be authenticated.

•

Red indicates that the i38HG has failed to receive an IP address assignment

from the network.

Caution:

To reduce the risk of fire, use 26 AWG or larger telecommunication

line wire for the power supply connection.

Table 1: i38HG Indicators Description (Continued)

Indicators

Description

iNID -- i3812V User Guide

4

Note:

The battery provides power for voice over IP services during a power

outage. You are responsible to monitor and replace the battery when needed.

Your service provide does not monitor the battery and is not responsible for

its replacement.

Table 2: Power Supply Unit Indicators and Buttons

Indicators and

Buttons

Description

Reset — Button

A

Reset

button is located on the upper left side panel, identifiable by a

surrounding red circle. When pressed for up to 9 seconds, the

Reset

button

reboots the outside unit. If the button is pressed for 10 or more seconds, it resets

the outside unit to the factory default settings.

Note:

Do not press the

Reset

button unless you are instructed to do so. Doing so

may reset the outside unit to the factory default settings -- that means you will

lose your personal settings.

POWER

•

Solid green indicates that the power supply is running on AC power.

•

Off indicates that the power supply is not receiving power from either AC or

the battery.

•

Flashing red indicates that the power is provided by the backup battery or that

the outside unit is not yet communicating with the iPSU.

SILENCE ALARM —

Button

The

SILENCE ALARM

button is located between

POWER

and

BATTERY

indicators.

•

If AC power is interrupted for any reasons, a continuous tone indicates that

the power supply is running on the backup battery. Pressing the

SILENCE

ALARM

button within 15 seconds immediately silences the audio alert. (The

tone stops automatically after 15 seconds.)

•

When the battery needs replacing, a chirp sounds intermittently unless you

press the button to silence it for 12 hours. The chirp resumes after 12 hours

if the battery is not replaced.

BATTERY

•

Solid green indicates that the battery is installed and functioning properly.

•

Off indicates that no battery is installed.

•

Flashing red indicates that the battery needs to be replaced.

Note:

The

BATTERY

indicator works properly only when the iPSU is connected to

and communicates with the i3812V.

Introducing the iNID System

5

i3812V

The i3812V is the gateway that acts as the network interface device. It is installed by your service provider

on the outside of your home. The i3812V includes a broadband interface and high-speed coaxial and phone

line network capabilities to deliver data service to the home. The i3812V has two accessible areas: one for

service provider personnel and the other for subscribers.

Service Provider Access

The service provider access area is locked and can be opened only by the service provider personnel. The

i3812V has two cable entries providing wiring from the service provider and to inside your home. The left

entry provides cable connection from the service provider to the i3812V. The right entry provides wiring that

feeds the inside of your home and power connection for the power supply unit.

Subscriber Access

As the name implies, the subscriber area is accessible by you. This panel displays indicators that show the

i3812V operational status. Some indicators on the i3812V have the same functions as those on the

i38HG, where you can view the status inside your home.

Figure 3

shows the indicators location and

Table 3

describes their status. The subscriber area is fastened with a screw that you can unfasten with any

flat-blade screwdriver. To prevent any unauthorized access, you can also lock it with any common household

locking devices (such as padlocks or a combination lock).

Figure 3: i3812V Indicators Location

iNID -- i3812V User Guide

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Table 3: i3812V Outside Unit Indicators Status

Indicators

Description

POWER

The

POWER

indicator turns red when the power is first applied, and changes to

green within two minutes of power application.

•

Constant green indicates that power is on and initialization has been

completed successfully.

•

Flashing green indicates that the iNID is booting.

•

Red indicates that a Power-On Self-Test (POST) failure (unbootable) or another

malfunction (for example, alarm) has occurred during self initialization.

VDSL 1 and VDSL 2

These two indicators flash after 60 seconds of power application for 1 to 2

minutes and cycle three times.

•

Solid green indicates that the broadband connection is trained.

•

Flashing green indicates that the broadband connection is being attempted

(DSL attempting to synchronize).

•

Alternating flashing green and steady red indicate that the broadband

connection fails to establish for more than three consecutive minutes. This

pattern continues until the broadband connection is successfully established.

•

Flashing red indicates that there is no DSL signal on the line.

Note:

The

BROADBAND

indicator on the i38HG mirrors one or both of the VDSL

indicators, whichever is in the “best” state.

DATA

•

Solid green indicates that a device is connected (such as i38HG).

•

Flickering green indicates that there is inbound activity associated with the

data port (that is, the green LINE 1 connection). The flickering of the light is

synchronized to the actual data traffic.

•

Red indicates that a device failed to be authenticated or successfully

connected.

COAX

•

Solid green indicates that a device is connected (such as a Set Top Box).

•

Flickering green indicates that there is inbound activity associated with the

COAX port. The flickering of the light is synchronized to the actual data traffic.

•

Red indicates that a device failed to be authenticated or successfully

connected.

LINE 1 and LINE 2

•

Solid green indicates that the associated VoIP line has been registered with

the network and ready for use.

•

Flashing green indicates that a telephone is in use on the associated VoIP

line.

Note:

These two indicators mirror

LINE 1

and

LINE 2

indicators on the i38HG.