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Add Computers to the Network
13
Wireless Connection
Figure 6. Gateway Connected to Second Computer Via Wireless
Requires a computer with an 802.11b/g wireless network adapter installed. Wireless adapters are
purchased separately from the 2Wire gateway.
1.
Install your wireless adapter according to the manufacturer’s instructions (see note above).
2.
Repeat “Run the 2Wire Setup Wizard” on page 9.
Note:
If you use a 2Wire wireless adapter (PCI, PC card, or USB adapter) for wireless
networking, the gateway installation software automatically configures it to communicate
with the gateway during setup.
If you are
NOT
using a 2Wire wireless adapter, you must manually configure your adapter to
communicate with the gateway using the information on page 6.
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14
Diagnostics
Understanding Broadband Redirect Messages
If the 2Wire gateway detects a connection problem or an intermittent service error, it generates an error or
alert (Broadband Redirect Message) and displays the message within your Web browser. The following
messages contain information that can help you resolve some of the most common installation or network
conflicts.
Excessive Sessions Warning
This error message typically occurs when your PC has been infected
with the Blaster Virus or similar agent. The error message appears
because too many simultaneous Internet sessions are opened,
which impairs both network and PC performance. Check the PC with
an anti-virus program using the latest virus updates to identify and
remove the infection.
There may be cases where certain applications running on a PC
mimic the excessive session characteristics, creating a false
positive error condition. If you are certain that no viruses are
present on the PC, enable the
Do not show me excessive session
warnings in the future
checkbox.
Invalid Customer Information (PPP)
This error message results from an incorrect PPP username and/or
password. Click the
Set Up Now
button to re-enter the correct PPP
information and attempt to connect to the broadband network.
Note:
Broadband Redirect Messages are visible only if they have been enabled by your
service provider, and the physical appearance may vary from the examples shown.
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Diagnostics
15
No DSL Connection - Unable to Train
When setting up a DSL broadband network, all active phone
devices must have a phone line filter installed. Without the
filter, the DSL connection will be unstable, resulting in a
poor or no DSL connection.
If phone line filters are missing, line noise and/or echo can
affect the DSL connection. This error message occurs when
the noise level is so high that the gateway cannot establish
a DSL connection. To resolve this problem, inspect all active
phone connections (including home security systems, fax
machines, etc.) and verify that all devices have a phone line
filter installed. Once all phone lines are properly filtered, try
to connect to the broadband network.
Intermittent Connection Issue - Uncanceled Echo
When setting up a DSL broadband network, all active phone
devices must have a phone line filter installed. Without the
filter, the DSL connection will be unstable, resulting in a
poor or no DSL connection.
If phone line filters are missing, line noise and/or echo can
affect the DSL connection. This error message occurs when
the noise level is so high that it impacts the quality of your
DSL broadband connection. To resolve this problem,
inspect all active phone connections (including home
security systems, fax machines, etc.) and verify that all
devices have a phone line filter installed. Once all phone
lines are properly filtered, try to connect to the broadband
network.
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Diagnostics
16
Broadband Link is Currently Not Available - DSL Connection Issue
This error message is displayed because the gateway was unable to establish a broadband network
connection. Check to ensure that all cables are correctly connected, and the cable end securely attached to
the port. In addition, verify that you are connecting on or after the date specified by your service provider for
DSL service availability.
Broadband Link is Currently Not Available - Connection Error
The gateway was unable to communicate with the service
provider network. This could be due to failed network
equipment or a temporary outage. When the Internet light on
the gateway is green, attempt to connect to the DSL
network.
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Diagnostics
17
Router Behind Router Detected
If the gateway detects the presence of a third-party router, the Router Behind Router error page displays. If
a third-party router is connected to the 2Wire gateway, network instability can result because both devices
are trying to manage private IPs via NAT.
The best solution is to remove the third-party router from your LAN since the 2Wire gateway can manage
your home network. If this option is not acceptable, move the third-party router to DMZPlus Mode by clicking
the
Resolve
button..
Provision Gateway
This error message is displayed if you attempt to access
the Internet before configuring your gateway with the
correct PPP credentials (username and password). Click
the
Set Up Now
button to enter the PPP username and
password provided to you by your service provider. After
you have completed this process, you should be able to
access the Internet.
Note:
DMZplus is a special firewall mode that is used for hosting applications. When in
DMZplus mode, the designated computer shares your gateway’s IP address (Router
Address), appears as if it is directly connected to the Internet, has all of the unassigned TCP
and UDP ports opened and pointed to it, and can receive unsolicited network traffic from the
Internet. Because all filtered traffic is forwarded to the designated computer, DMZplus mode
should be used with caution. A computer in DMZplus mode is less secure because all
available ports are open and all incoming Internet traffic is directed to this computer.

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