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Diagnostics
18
Understanding the Indicator Lights
The 2Wire gateway has numerous indicator lights that can be used to diagnose installation and connection
problems. The following table describes how to interpret the indicator lights.
Power Light
Operating State
OFF
The gateway is not getting power.
Blinking green (slow)
The gateway is undergoing POST (power-on self test).
Solid green
Power is on.
Blinking orange
The gateway is undergoing a software upgrade.
Solid red
System error. Contact Technical Support.
Ethernet, Wireless, or USB Light
Operating State
OFF
The gateway is powered off or booting up.
Solid green
Device(s) connected via Ethernet, wireless, or USB.
Flickering green
Data traffic is coming into or going out from the network.
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Diagnostics
19
DSL Light
Operating State
OFF
The gateway is powered off or booting up.
Blinking green (slow)
The gateway is attempting to establish a connection to your
broadband service(s).
Blinking green (fast)
The gateway has been unable to connect to the DSL signal
for more than three minutes.
Solid green
The gateway is fully connected to your broadband
service(s).
Internet Light
Operating State
OFF
The gateway has been unable to detect a DSL signal.
DSL signal detected; the gateway is attempting to train.
Blinking green (fast)
The gateway is attempting to establish a connection to your
broadband service(s).
Solid red
The gateway cannot connect to your broadband service.
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20
Appendix A: Install the Gateway on Other
Operating Systems
Follow these instructions if you are using an operating system that is not supported by the 2Wire CD (such
as any Macintosh OS prior to 10.2, UNIX, or Linux).
There are many ways to set up your network, but typically the first computer is located in the same room as
the gateway and your DSL connection. Ethernet is the preferred connection method for your first computer,
although instructions for connecting via USB are also provided.
Ethernet Connection
Figure 7. Gateway Connected Via Ethernet (Macintosh)
1.
Install DSL phone filters according to the instructions on page 2.
2.
Connect the provided power adapter from the gateway’s
POWER
port to an electrical outlet.
3.
Connect the provided gray phone cable from the gateway’s
PHONE LINE
port to the DSL filter jack
labeled DSL/HPNA.
4.
Connect the yellow
Ethernet
cable provided with the gateway from a
LOCAL
ETHERNET
port on the
gateway to your computer’s Ethernet port.
5.
Proceed to “Configuring the Internet Connection” on page 22.
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Appendix A: Install the Gateway on Other Operating Systems
21
USB Connection
.
Figure 8. Gateway Connected Via USB (Macintosh)
1.
Install DSL phone filters according to the instructions on page 2.
2.
Insert the 2Wire CD in the computer’s CD-ROM drive.
3.
Double-click the 2Wire CD icon on your desktop.
4.
Double-click
2Wire USB
to begin the driver installation.
5.
If you have set up an administrator name and password, the Authenticate screen opens. Enter your
administrator name and password and click
OK
.
6.
Follow the on-screen instructions. When the driver installation is complete, you will be prompted to
restart your computer.
7.
After your computer restarts, connect the provided blue USB cable from the
USB
port on the 2Wire
gateway to your computer’s USB port.
8.
Open the network Control Panel by selecting the
Apple icon > Control Panel > TCP/IP
.
9.
Verify that “Connect Via: 2Wire USB Remote NDIS…” is selected to set the network adapter as active.
10.
Click
Save
to complete your installation.
11.
Proceed to “Configuring the Internet Connection” on page 22.
Note:
Connecting your computer to the gateway using USB requires an available USB port.
Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway
using the USB connection. The following instructions are for Macintosh computers running OS
9.x.
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Appendix A: Install the Gateway on Other Operating Systems
22
Configuring the Internet Connection
Now that your first computer is connected to the gateway, you need to configure your gateway to
communicate with your Internet service provider.
To activate your Internet account:
1.
Open your Internet browser.
2.
Type http://gateway.2wire.net/setup into the browser’s address line.
3.
When prompted to enter a key code, enter the key code provided by your Internet service in the key
code field, and click
NEXT
.
4.
Select your Local Time Zone and click
NEXT
.
5.
You may be prompted to enter service provider information such as username and password. Enter any
required service provider information and click
NEXT
.
6.
The connection process will begin. During this process the
INTERNET
light on the front of the gateway
will first blink green then turn solid green. This step could take up to five minutes as the gateway
searches for your broadband service.
7.
The gateway will now connect to the Internet. This process may take several minutes. If the registration
screen opens, click the
REGISTER
button and complete the 2Wire registration process.

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