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6. Troubleshooting
Issue
Action
LED is off
Make sure you have connected the DRG700 to a working power outlet,
using the adapter shipped along with the DRG700. If the LED remains off,
please contact your service provider.
Red LED is on
System error. Disconnect the power from the DRG700 and restart
DRG700. If the problem persists, please contact your service provider.
LED is off
No uplink. Power down the device, wait for 1 minute, then power the de-
vice back on. If the problem persists, please contact your service provider.
LED is off
CATV is disabled. Please contact your service provider if a CATV signal is
expected.
Red LED is on
CATV is enabled but no signal is detected. Please contact your service
provider if a CATV signal is expected.
or
LED is off
Voice functionality is not enabled. Please contact your service provider if
voice functionality is expected.
LED is off
Please check in the web interface whether wireless functionality is
enabled. If the problem persists, please contact your service provider.
Web interface is not reachable
Check if the physical connection between the DRG700 and your computer
is correct.