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Page 16 / 143 Scroll up to view Page 11 - 15
16
3
Connecting Other Devices to the Cable
Modem/Router
This chapter explains how to connect devices (computers, phones, tablets, game
stations, etc.) to the Cable Modem/Router. These devices can be connected either
wirelessly or to one of the Ethernet ports on your Cable Modem/Router.
If you are connecting a computer or other device to an Ethernet LAN port of the Cable
Modem/Router, please go to
Connecting Additional Computers and/or Other Devices to
the Cable Modem/Router’s Ethernet/LAN ports
. If you are connecting one or more Wi-Fi
compatible devices wirelessly to the cable modem/router, please continue below.
Connecting Wi-Fi compatible wireless devices to your Cable
Modem/Router
Your Cable Modem/Router comes pre-configured with these wireless settings:
WPA2-PSK/WPA-PSK security is enabled
A random Pre-Shared Key (also called a security key or password) is assigned.
The Security Key/Password is printed on the back label of your cable
modem/router.
Cable Modem Back label
:
Page 17 / 143
17
The default SSID (wireless network name) is assigned as
Zoomxxxx
(where
xxxx ar 4 random alpha-numeric characters). This SSID is printed on the back
label of your Cable Modem/Router.
Most users should simply use these default settings. If you want to change these default
settings please see,
Chapter 4, Changing the Default Wireless Settings
before
connecting your wireless computers or devices.
You must use compatible wireless settings for each computer or device that you want to
wirelessly connect to the Cable Modem/Router, as described below.
Establishing your Wireless Network
If all the computers or devices on your network support WPS, you can use WPS to easily
set up your network. Windows 8.1, 8, and 7 support WPS. Non Windows devices
typically have a button called WPS on them if they support WPS. (Note: Apple iPads,
iPhones, and Macintosh computers do not support WPS as of Febuary 2015.)
Please
see
Using WPS to set up your Wireless network
if you want to use WPS for wireless
connections to your Cable Modem/Router.
If some of the wireless devices do not support WPS, or if you do not know whether they
do support WPS, you can configure each computer or device manually. To do that,
select one of the possibilities for that computer or other device below:
If you have a
non-computer
wireless device like an iPhone or other cellular
phone, iPad or other tablet, iPod Touch
, etc., see the instructions on page 18 for
Connecting a Wireless-enabled Device to your Cable Modem/Router
.
Many newer
Windows 8.1, 8, 7, Vista, and XP computers have built-in wireless
networking
capabilities and do not require the installation of a wireless component.
If this is the case, you should set up that computer’s wireless connection using the
Windows 8.1 or 8, 7, Vista, or XP connect utility. See
the sections below on
connecting
Windows 8.1 or 8
(page 19),
Windows 7
(page 20),
Vista
(page 20), or
XP
(page 22) computers with built-in wireless capabilities.
If you are using a Macintosh computer see the instructions on page 23 for
Connecting a Macintosh OS X Computer with Built-in Wireless Capabilities
Some older Windows computers may have
built-in wireless networking
capabilities,
but not use the Windows 8.1, 8, 7, Vista, or XP utility to configure wireless networking. If
this is so, set up your computer’s wireless connection using the instructions on page 24
for
Connecting a Computer with a wireless adapter to the Cable Modem/Router
.
Page 18 / 143
18
Some
computers
may need a
wireless network adapter installed
. This can be a USB
adapter, PC Card adapter, or PCI adapter. When you install the adapter, make sure that it
is set to
infrastructure
or
access point
mode (NOT
ad-hoc
or
peer-to-peer
mode). If
you need help installing your wireless adapter or setting its mode, refer to the
documentation that came with it. After you install the adapter, see the instructions on
page 24 for
Connecting a Computer with a wireless adapter to the Cable Modem/Router
.
Connecting a Wireless-enabled Device (including the
iPhone or other cellular phones, iPad or other tablets,
the iPod Touch, etc.) to the Cable Modem/Router
1
Select the wireless-enabled computer or device that you want to add to the network.
The device should have software that will let it perform a
site search
to scan for
available wireless networks in your area. You may have to click on something like
Settings
and then
Wi-Fi
. When the list of available wireless networks appears,
typically you select
Zoomxxxx
where xxxx is 4 random alpha-numeric characters.
Zoomxxxx
is the SSID printed on the bottom label of your Cable Modem/Router.
In
the unlikely event that you changed the SSID from the default, select your new SSID.
2
When prompted for the wireless password, enter your Pre-Shared Key (Security
Key/Password) and click either
Next
,
Connect
or
Join
. Your Security Key/Password
can be found on the bottom label of your Cable Modem/Router.
Tip!
If you need help, refer to the documentation that came with your wireless device.
3
Test your wireless connection. Open your device’s Web browser (for instance,
Internet Explorer, Firefox, or Chrome) and try to connect to a familiar Web address. If
you are unable to connect, make sure you followed the instructions.
If you did,
please see
Appendix A: Troubleshooting Tips
.
Your device is now connected to your wireless network. If you want to connect additional
computers or devices, follow the instructions for your device by starting at the first page
of this chapter.
To disconnect from the current network:
1
On your wireless device or computer, find the wireless network connection option
(similar to the process of adding your device or computer to the network).
2
Click or highlight your SSID (wireless network name).
3
Select or click on
Disconnect, Forget,
or
Forget this network
or similarly-named
button
.
Page 19 / 143
19
Connecting a Windows 8.1 or 8 Computer with Built-in Wireless
Capabilities
1
Click the
Wireless Network Configuration
utility icon
in your computer’s
system tray.
2
Typically you then click
Zoomxxxx
where xxxx is 4 random alpha-numeric
characters.
Zoomxxxx
is the SSID printed on the bottom label of your Cable
Modem/Router.
In the unlikely event that you changed the SSID from the default,
select your new SSID.
3
Click
Connect
. If you want to connect to this network automatically in the future,
check the
Connect Automatically
checkbox.
4
When prompted to enter your Network Security Key, enter your Pre-Shared Key
(Security Key/Password) and hit Next. Your Security Key/Password can be found on
the bottom label of your Cable Modem/Router.
5
When asked “Do you want to turn on sharing between PCs and connect to devices
on this network?” Click
Yes
to enable sharing and
No
to disable sharing. Sharing
sets up your firewall to allow other users on your network to share files, folders or
devices such as printers.
Most users should select
Yes
. If you know you don’t want
to share files or devices, select
No.
6
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website.
If you are unable to connect, make sure you followed
the instructions.
If you did, please see
Appendix A: Troubleshooting Tips
.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
To disconnect from the current wireless network:
1
Left-click the wireless network icon in the notification area of the Windows taskbar.
2
Right-click your SSID (wireless network name) and select
Disconnect
.
Page 20 / 143
20
Connecting a Windows 7 Computer with Built-in
Wireless Capabilities
1
Click the
Wireless Network Configuration
utility icon
in your computer’s
system tray.
2
Typically you then click
Zoomxxxx
where xxxx is 4 random alpha-numeric
characters.
Zoomxxxx
is the SSID printed on the bottom label of your Cable
Modem/Router.
In the unlikely event that you changed the SSID from the default,
select your new SSID.
3
Click
Connect
. If you want to connect to this network automatically in the future,
check the
Connect Automatically
checkbox.
4
When prompted to enter your Network Security Key, enter your Pre-Shared Key
(Security Key/Password) and hit
OK
. Your Security Key/Password can be found on
the bottom label of your Cable Modem/Router.
5
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you followed
the instructions.
If you did, please see
Appendix A: Troubleshooting Tips
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
To disconnect from the current network:
1
Right-click the wireless network icon in the notification area of the Windows taskbar.
2
Right-click your SSID (wireless network name) and select
Disconnect
.
Connecting a Windows Vista Computer with Built-in
Wireless Capabilities
1
From the
Start
menu select
Connect to
.
2
In the
Connect to a network
dialog box, typically you then click
Zoomxxxx
where
xxxx is 4 random alpha-numeric characters.
Zoomxxxx
is the SSID printed on the
bottom label of your Cable Modem/Router.
In the unlikely event that you changed
the SSID from the default, select your new SSID.

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