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Page 101 / 108 Scroll up to view Page 96 - 100
5
Select
ZOOM
(or the SSID you changed it to) from the
Available networks
list, then click the
Configure
button to add it to the
Preferred networks
list. The notebook will try to connect to
the Internet using the wireless networks listed here, in the order in which they appear. (If you
already have networks listed here, we recommend you either remove them or use the
Move up
button to move
ZOOM
(or the SSID you changed it to) to the top of the list.)
The
cable/modem router comes set up with default security. The default security mode is
WPA-PSK/WPA2-PSK. In the unlikely event that you have disabled security (described in the
section
Disabling Security
), you do not need to enter the Pre-Shared Key; so you can skip step
6 and proceed to step 7.
6
When asked for a Passphrase, enter the default
Pre-Shared Key
(which is
zoom####
where
####
represents the last 4 characters of the Cable MAC address of the unit, which can
be found on the label on the bottom of the cable modem/router) or enter the Pre-Shared Key
you created if you changed it from the default. In the unlikely event that you set up WEP security,
enter the WEP Key.
7
Click
OK
.
8
Test your wireless connection. From the computer or notebook that you set up, open your Web
browser (for instance, Internet Explorer or Firefox) and try to connect to a familiar Web address.
If you connect successfully, your notebook’s wireless capability is configured and you are
ready to browse the Web!
To disconnect from the current network:
1
On your Windows desktop, click the
Start
button then click
Settings
Æ
Control Panel
.
2
Double-click
the
Network Connections
icon.
3
Right-click
the
Wireless Network Connection
icon, then select
View Available Wireless
Networks
and click
ZOOM
. Click
Disconnect
in the wireless connection window.
4
Close the window by clicking on the X at the top of the window.
Connecting Some Wireless-enabled Computers or other Devices
(including the iPhone or other cellular phones and the iPod Touch)
to
the Cable Modem/Router
1
Go to the wireless-enabled computer or device that you want to add to the network. The
computer should have software that will let it perform a
site search
to scan for available wireless
networks in your area. You may have to click on something like
Settings
and then
WiFi
. When
the
SSID
(Service Set Identifier) of your Cable Modem/Router wireless network appears in the
list—the default SSID is
ZOOM
—select it (or the SSID you created) as the network you want to
use to connect to the Internet. (The default security mode is WPA-PSK/WPA2-PSK. In the
101
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unlikely event that you have disabled security (described in the section
Disabling Security
), you
do not need to enter the Pre-Shared Key; so you should skip step 2 and proceed to step 3.)
Tip!
If you need help, refer to the documentation that came with your wireless device.
There are several site scan issues you should be aware of:
¾
More than one wireless network may appear in the list. These are other wireless networks
that are within range of your network. Your neighbors, for instance, may be within range of
your network. Each wireless network has a channel associated with it. We recommend there
be at least a five-channel difference between your network and those of your neighbors.
Having less than a five-channel difference may result in interference with your connection.
By default, the Cable Modem/Router uses channel 10. If you need to change this channel,
you must do so using the
Wireless Setup
page of the
Zoom Configuration Manager
.
For instructions on how to log in to the
Zoom Configuration Manager
, see page 13. Then
see
Chapter 8
for instructions on how to access the Wireless Setup page to change the
channel.
2
When asked for a Passphrase, enter the default
Pre-Shared Key
(which is
zoom####
where
####
represents the last 4 characters of the Cable MAC address of the unit, which can
be found on the label on the bottom of the cable modem/router) or enter the Pre-Shared Key
you created if you changed it from the default. In the unlikely event that you set up WEP security,
enter the WEP Key.
3
Test your wireless connections. From each computer or device that you set up, open your Web
browser (for instance, Internet Explorer, Firefox, or Chrome) and try to connect to a familiar
Web address.
If you connect successfully, you are ready to browse the Web!
To disconnect from the current network:
1
On your wireless device or computer, find the wireless network connection option (similar to the
process of adding your device or computer to the network).
2
Click or highlight
ZOOM
(or the SSID you changed it to).
3
Select or click on
Disconnect
or similarly-named button.
Connecting a Computer with a Wireless adapter to the Cable
Modem/Router
1
Go to the computer that is set up with a wireless adapter that you want to add to the network.
The computer should have software that will let it perform a
site search
to scan for available
102
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wireless networks in your area. When the
SSID
(Service Set Identifier) of your Cable
Modem/Router wireless network appears in the list—the default SSID is
ZOOM
—select it (or
the SSID you created) as the network you want to use to connect to the Internet. (The default
security mode is WPA-PSK/WPA2-PSK. If you have disabled security (described in the section
Disabling Security
), you do not need to enter the Pre-Shared Key; skip step 2 and proceed to
step 3.)
Tip!
For most wireless adapters, you will use its wireless configuration manager software and click a
Scan
button or select a
Site Scan
,
Scan Networks
, or other similarly named tab to do a site
search. If you need help, refer to the documentation that came with your wireless adapter.
There are several site scan issues you should be aware of:
¾
Windows 7, XP, and Vista users:
If you installed a wireless adapter on a Windows 7, XP,
or Vista computer, Windows may try to automatically configure the adapter (rather than let
you use the software provided with the wireless adapter). You will know this is happening
because you will be prompted with a message about one or more wireless networks being
available. You will also be able to click a link to open the
Wireless Network Connection
Properties
dialog box. If this happens, click the link, clear the
Use Windows to configure
my wireless network settings
check box, and then click
OK
. You can then use the
software provided with your wireless adapter without interruption from Windows.
¾
More than one wireless network may appear in the list. These are other wireless networks
that are within range of your network. Your neighbors, for instance, may be within range of
your network. Each wireless network has a channel associated with it. We recommend there
be at least a five-channel difference between your network and those of your neighbors.
Having less than a five-channel difference may result in interference with your connection.
By default, the Cable Modem/Router uses channel 10. If you need to change this channel,
you must do so using the
Wireless Setup
page of the
Zoom Configuration Manager
. For
instructions on how to log in to the
Zoom Configuration Manager
, see page 13. Then see
Chapter 8
for instructions on how to access the Wireless Setup page to change the channel.
2
When asked for a Passphrase, enter the default
Pre-Shared Key
(which is
zoom####
where
####
represents the last 4 characters of the Cable MAC address of the unit, which can
be found on the label on the bottom of the cable modem/router) or enter the Pre-Shared Key
you created if you changed it from the default. If you set up WEP security, enter the WEP Key.
3
Test your wireless connections. From each desktop or notebook computer that you set up, open
your Web browser (for instance, Internet Explorer or Firefox) and try to connect to a familiar
Web address.
If you connect successfully, you are ready to browse the Web!
103
Page 104 / 108
To disconnect from the current network:
1
On your computer that has a wireless adapter, find the wireless network connection option
(similar to the process of adding your computer to the network).
2
Click or highlight
ZOOM
(or the SSID you changed it to).
3
Select or click on
Disconnect
or similarly-named button.
104
Page 105 / 108
Appendix B: Troubleshooting Tips
Problem:
I cannot access my Internet service or send or receive email.
Solution:
The following front panel lights on the cable modem/router –
ONLINE
,
US
(upstream),
DS
(downstream), and
POWER –
must be solidly lit before your modem
will let you connect to the Internet. If they are not:
¾
Check all modem connections (power, Ethernet, and cable modem line).
¾
Unplug your cable modem/router and then plug it back in.
¾
Restart your computer.
¾
Check to see that your cable TV is working.
¾
Check with your cable service provider to make sure that high speed access is
available and running.
¾
In rare instances, the cable signal may be weak or noisy. If this is the case, call your
cable service provider.
¾
If you are using your PC’s Ethernet port, check that this port is functioning
correctly. If you are using wireless, check that your wireless connection is
functioning correctly. Refer to its documentation if necessary.
¾
Check that your Web browser is configured correctly. It should be set to use a
network connection; this might be called a LAN (Local Area Network) or
broadband connection.
¾
Check that your computer’s network settings are configured correctly. A Windows
computer should have a local area connection that should normally be Internet
Protocol version 4, Internet Protocol version 6, or TCP/IP; not AOL, Dial-up, or
Adapter. A Macintosh computer should be configured for Built-in Ethernet, and
TCP/IP should be set to Using DHCP.
105

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