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6381-A4 Router Users Guide
111
Remote Log - Router
The remote log feature forwards all logged information to a remote PC. The type of information
forwarded to the remote PC depends upon the Log level. Each log message is assigned a
severity level, which indicates how seriously the triggering event affects router functions. When
you configure logging, you must specify a severity level for each facility. Messages that belong to
the facility which are rated at that level or higher are logged to the destination.
For PPPoE and PPPoA connections, you can select Debug in the Log Level field if you want to
log the connection information. This is helpful when trying to debug connection problems. The
remote log feature allows you to forward all logged information to one (or more) remote syslog
server. The type of information forwarded to the remote server depends upon the Log level. Each
log message is assigned a severity level, which indicates how seriously the triggering event
affects RG functions. When you configure logging, you must specify a severity level. Log
messages that are rated at that level or higher are sent to the syslog server and can be viewed
using the syslog server application, which can be downloaded from the web or comes with a linux
machine.
You can display the system log for your RG by clicking the
System Log
link from the Status main
page.
To forward logging information:
1.
From the navigation bar at the top of the screen click
Tools
2.
From the left hand navigation pane select
Remote Log - Router
.
3.
In the
Log Level
drop down select the severity level to notify the address
Severity Level
Description
Panic
System panic or other condition that causes the router to stop functioning.
Alert
Conditions that require immediate correction, such as a corrupted system
database.
Critical
Potentially critical conditions, such as hard drive errors.
Error
Error conditions that generally have less serious consequences than errors in
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the panic, alert, and critical levels.
Warning
Conditions that warrant monitoring.
Notice
Conditions that are not errors but might warrant special handling.
Info
Events or non-error conditions of interest.
Debug
Software debugging messages. Specify this level only if so directed by your
technical support representative.
4.
In the
Add an IP Address
text box enter the destination IP address (if not already existing).
5.
From the
Select a logging destination
drop down, select a destination for the severity
level.
6.
Click
Apply
The
Apply
button will temporarily save this connection. To make the change permanent,
click
Tools
(at the top of the page) and select
System Commands
. On the
System
Commands
page, click
Save All
.
For PPPoE and PPPoA connections, select
Debug
if you want to log the connection information.
This is helpful when trying to debug connection problems. Verify that the Debug box is checked
on the PPPoA or PPPoE Connection Setup screen.
User Management
You can change your modem’s username, password and the idle timeout; you will need to log
back onto the modem once the timeout expires.
If you forget your password, press and hold the reset to factory defaults button for 10 seconds.
The modem will reset to its factory default configuration and all custom configurations will be lost.
To change user management settings:
1.
From the navigation bar at the top of the screen click
Tools
2.
From the left hand navigation pane select
User Management
.
3.
To change the user name (from the default “Admin”): in the
User Name
text box enter a new
user name for the device.
4.
To change the password (from the default “Admin”): In the
Password
text box enter the new
password, then again in the
Confirm Password
text box.
5.
To change the idle timeout settings: in the
Idle Timeout
text box enter the idle timeout
duration in minutes.
6.
Click
Apply
The
Apply
button will temporarily save this connection. To make the change permanent,
click
Tools
(at the top of the page) and select
System Commands
. On the
System
Commands
page, click
Save All
.
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Update Gateway
You can remotely update the router’s firmware from the web interface.
To upgrade the firmware
1.
From the navigation bar at the top of the screen click
Tools
2.
From the left hand navigation pane select
Update Gateway
.
3.
Click
Update Gateway
.
4.
To upgrade the firmware, click
Browse
, find the firmware file to download.
Make sure this is the correct file.
5.
Click
Upgrade Firmware
.
Once the upgrade is complete the modem will reboot. You will need to log back onto the
modem after the firmware upgrade is complete.
The firmware upgrade should take less than 5 minutes to complete. If it takes longer than 5
minutes, something has gone wrong.
Note: Do not remove power from the modem during the firmware upgrade procedure.
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114
Analyzer
This section shows a diagnosis of the various statuses.
Ping Test
Once you have your modem configured, make sure you can ping the network. You can get to the
Ping web page by going to the Home screen, under the Tools title, and clicking Ping Test. Type
the target address that you want to ping. If you have your PC connected to the modem via the
default DHCP configuration, you should be able to ping the network address 192.168.1.1.
If your ISP has provided their server address you can try to ping the address. If the pings for both
the WAN and the LAN side complete, and you have the proper protocols configured, you should
be able to access the Internet.
By default when you select ping test, the modem will ping itself 3 times. If this first ping test does
not pass, the TCP/IP protocol is not loaded for some reason, and then you should restart the
modem.
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Modem Test
The Modem Test is used to check whether your modem is properly connected to the WAN
Network. This test may take a few seconds to complete. To perform the test, select your
connection from the list and press the Test button. Before running this test, make sure you have a
valid DSL link. If the DSL link is not connected, this test will always fail.

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