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030-300554 Rev. A
6
June 2008
Verizon FiOS Router (Model 9100EM)
User Guide
2.
REGULATORY INFORMATION
2.1
FCC Compliance Note
(FCC ID: CH89100VMXX-10)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to a different circuit from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
WARNING:
While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained
between the radiating antenna and users exposed to the transmitter in order to meet the FCC RF exposure guidelines.
Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding
RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or
radio transmitter. Installers and end users must follow the installation instructions provided in this guide.
Modifications made to this device, unless expressly approved, could void the users’ rights to operate this device.
PART 68 – COMPLIANCE REGISTRATION
This equipment is designated to connect to the telephone network or premises wiring using a compatible modular
jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment.
See the Installation Information section of this User Guide for details.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instruction for details.
If this terminal equipment (Model 9100EM) causes harm to the telephone network, the telephone company may
request you to disconnect the equipment until the problem is resolved. The telephone company will notify you in
advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone
company will notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if
you believe such action is necessary. If you experience trouble with this equipment (Model 9100EM), do not try to
repair the equipment yourself. The equipment cannot be repaired in the field. Contact Verizon for instructions.
Page 7 / 210
030-300554 Rev. A
7
June 2008
Verizon FiOS Router (Model 9100EM)
User Guide
The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect
the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you
to make the modifications necessary to maintain uninterrupted service.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this
equipment (Model 9100EM) does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer. This equipment cannot be used on public
coin phone service provided by the telephone company. Connection of this equipment to party line service is subject
to state tariffs.
2.2
Canada Certification Notice
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operations and safety requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will
operate to the user’s satisfaction.
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) is 0.0.
The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed five.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the
local Telecommunication Company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degradation
of service in some situations. Connection to a party line service is subject to state tariffs. Contact the state public
utility commission, public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this
equipment (Model 9100EM) does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
If you experience trouble with this equipment (Model 9100EM), do not try to repair the equipment yourself. The
equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment
should be coordinated by a representative, and designated by the supplier. Contact Verizon for instructions.
The termination on an interface may consist of any combination of devices subject only to the requirement that the
sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Users should ensure, for their own
protection, that the electrical ground connections of the power utility, telephone lines, and internal, metallic water
pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the
appropriate electrical inspection authority, or electrician, as appropriate.
Page 8 / 210
030-300554 Rev. A
8
June 2008
Verizon FiOS Router (Model 9100EM)
User Guide
3.
NETWORKING REQUIREMENTS
The following minimum system specifications are required for optimum performance of your Router.
Requirements for 10/100 Base-T/Ethernet
Pentium
®
or equivalent class machines or higher
Microsoft
®
Windows
®
(XP, 2000, ME, NT 4.0, 98 SE) Macintosh
®
OS X, or Linux installed
64 MB RAM (128 MB recommended)
10 MB of free hard drive space
10/100 Base-T Network Interface Card (NIC)
Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later
Computer Operating System CD-ROM
Requirements for Wireless
Pentium
®
or equivalent class machines or higher
Microsoft
®
Windows
®
(XP, 2000, ME, 98 SE) installed
64 MB RAM (128 MB recommended)
10 MB of free hard drive space
Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later
IEEE 802.11b/g PC adapter
Computer operating system CD-ROM
System Requirements for Coax
Pentium
®
or equivalent class machines or higher
Microsoft
®
Windows
®
(XP, 2000, ME, 98 SE) installed
64 MB RAM (128 MB recommended)
10 MB of free hard drive space
Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later
Computer operating system CD-ROM
Page 9 / 210
030-300554 Rev. A
9
June 2008
Verizon FiOS Router (Model 9100EM)
User Guide
4.
HARDWARE FEATURES
4.1
LED Indicators
This section explains the Router’s LED states and descriptions. View the LEDs to confirm the unit’s operation and status.
Front Panel LEDs
LED
State
Description
Solid Green
Power is ON.
Flashing Green
Router is performing power on self test (POST).
Solid Red
Router failed POST or Device Malfunction. Note: The Power LED
should be red no longer than two seconds after the power on self test
passes.
POWER
OFF
Power is OFF.
Solid Green
WAN physical link established.
Flashing Amber
Low signal rate or noisy Coax line.
Service should not be affected.
COAX WAN
OFF
Router power is OFF or no WAN signal detected.
Solid Green
WAN link established.
ETHERNET WAN
OFF
Router power is OFF or no WAN signal detected.
Solid Green
Internet link established; the Router has a WAN connection and IP
address.
Flashing Green
Internet link established; IP traffic is passing through the device in
either direction.
Amber
Internet link not established or attempting to establish.
INTERNET
OFF
Router power is OFF or the Router does not have a WAN address.
Solid Green
LED currently disabled
WIRELESS
SETUP
OFF
LED currently disabled
Solid Green
Powered device is connected to the associated port.
Flashing Green
10/100 Base-T LAN activity is present (traffic in either direction).
1,2,3,4
(LAN ETHERNET)
OFF
Router power is OFF, or no cable or no powered device is connected
to the associated port.
Solid Green
A physical connection has been established.
Flashing Green
Activity is present on the Coax link.
COAX
OFF
Router power is OFF.
Solid Green
Wireless link established. Wireless LAN activity is present (traffic in
either direction). IP connection established and IP traffic is passing
through device.
WIRELESS
OFF
Router power is OFF or No wireless link.
Rear Panel LEDs
Solid Green
100 Mbps link established.
Flashing Green
LAN activity at 100 Mbps (traffic in either direction).
Left Ethernet LED
OFF
No 100 Mbps link.
Solid Green
10 Mbps link established.
Flashing Green
LAN activity at 10 Mbps (traffic in either direction).
Right Ethernet LED
OFF
No 10 Mbps link.
Page 10 / 210
030-300554 Rev. A
10
June 2008
Verizon FiOS Router (Model 9100EM)
User Guide
4.2
Cable Connectors and Switch Locations
Coax connector
Reset push button
USB connector
Four LAN Ethernet connectors (RJ-45)
WAN Ethernet connector (RJ-45)
Power connector (12 VDC) barrel
OFF/ON power switch
Wireless 802.11b/g SMA connector and antenna
Verizon FiOS Router
- Rear Panel
Off/On
Switch
Power
Connector
Ethernet Switch
(E1 through E4, LAN)
Reset
Button
MoCA COAX
Connector
Wireless Antenna
and Connector
USB
Connector
Ethernet
(WAN)

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