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14.2.4.1

LAN Devices

The following screen will appear if you select

Advanced > Diagnostics > System Status Tables > LAN Devices

from the main menu. The Gateway scans the network for devices that are connected to your LAN. If you want to

disable this feature in the Gateway, click

disable scanning

.

IP Address

Displays the IP network address that your Gateway is on.

MAC Address

Displays the Media Access Controller (MAC) address of this device.

Name

Displays the ASCII (text) name of the devices connected to the LAN.

Status

Displays the status of the devices connected to the LAN.

Enable/disable scanning

Click this button to enable or disable the scanning function.

14.2.4.2

Wireless Stations

The following screen will appear if you select

Advanced > Diagnostics > System Status Tables > Wireless

Stations

from the main menu. This screen displays the wireless devices that are connected to your LAN along with

a history of all stations that authenticated and/or associated with the AP. There is only one entry per station, and the

data shown is based on the most recent authentication or association transaction between the AP and the given

station.

Authentication is the security process by which a station is recognized and allowed to associate for the purpose of

passing data. A station must be authenticated before it can associate with an AP. A station can be authenticated by

multiple access points; however, it may be associated with only one at a time. Authentication and association are

separate processes involving separate records. A station initiates both authentication and association, and the AP

firmware completes both. The AP informs the Gateway of the processes via autonomous management messages.

During periods of heavy WLAN traffic, it is possible that management messages will be dropped in favor of data. In

such instances, it is possible for the history to show a station still associated with the AP even though the station

may have roamed to another AP or is off.

NOTE:

A Wireless device must be connected to the Gateway for this table to be populated.

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Station

Displays the order number in which the stations are first accessed by Gateway. The

history allows a maximum of 250 stations.

MAC Address

Displays the Media Access Controller Address assigned to the station. This is a unique

number typed into the WLAN device’s permanent memory during production. A

station’s MAC address is typically printed on the card or can be viewed using the

card’s configuration utility.

State

Displays the current state of the negotiation between the station and Gateway.

14.2.4.3

RIP Table

The following screen will appear if you select

Advanced > Diagnostics > System Status Tables > RIP Table

from

the main menu. The RIP Table allows you to monitor network routes received via the Routing Information Protocol

(RIP).

NOTE:

RIP must be enabled for this table to be populated.

RIP Network Routing Table

Displays network routes received via RIP.

RIP Host Routing Table

Displays the host routes received via RIP.

Destination

Displays the destination IP address of the route.

Netmask

Displays the IP mask of the route.

Gateway

Displays the gateway of the route.

Metric

Displays the RIP metric (0-15). A lower value is better.

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14.2.4.4

QOS

The following screen will appear if you select

Advanced > Diagnostics > System Status Tables > QOS

from the

main menu. This screen contains the Internet Protocol QoS Status.

NOTE:

If your Gateway’s Ethernet VersaPort is configured for “WAN Uplink Port” instead of “LAN Ethernet

Port,” this feature will not be available. Refer to section 14.4.3, “VersaPort.”

Click

close

to return to the

Version Data

screen.

NOTE:

QoS must be enabled for this table to be populated.

Qdisc Name

Displays the QoS Discipline Name.

Qdisc Handle

Displays the QoS Discipline Handle.

Interface

Displays the QoS Discipline Interface.

Bytes Sent

Displays the QoS Discipline Interface.

Packets Sent

Displays the number of bytes sent.

Packets Dropped

Displays the number of packets dropped.

Packets Over Limit

Displays the number of packets over the committed limit.

close

Click this button to exit out of the QoS screen.

reset

Click this button to reset the QoS statistics information to 0.

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14.2.5

System Logs

The following screen will appear if you select

Advanced > Diagnostics > System Logs

from the main menu. This

screen allows you to manage diagnostic log data. If you change the settings in this screen, click

save

and then

OK

.

If you click

Cancel

, the screen will return to its previous settings.

Date

Displays the current date.

Time

Displays the current time.

LOGS

Click this drop-down menu to select a logging option.

•

All: Lists both Connection and System logs.

•

Connection: List all events related to connection activity (Any traffic on

the USB, Ethernet, or DSL ports).

•

System: List all events related to system activity (Time, Errors, Boot

Information, etc).

Clear diagnostic log

Click this button to clear diagnostic log data.

Printable/savable format

Click this button to open up a pop-up window detailing modem status and events

that may be printed or saved to file.

Remote Logging

Enable/Disable

Click this check box to enable/disable Remote Logging. Remote Logging

contains the configuration for the diagnostics remote logging, allowing

diagnostics logs to be sent to a machine running a syslog server. If saving the

diagnostics logs is desired, remote diagnostics logging should be enabled, and

the IP address of the syslog server must be configured.

Note: The syslog server must be configured to listen on udp port 514, which is

usually the default. In order for the logs to be saved to the syslog server, the

server should be configured to save the logs to a file.

Some of the free syslog

servers available on the internet are kiwisyslog, MT_syslog and 3CSyslog.

Remote IP Address

Displays the IP address of the syslog server machine to which the diagnostics

logs will be sent.

save

Click this button to save changes made to the

System Logs

screen.

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14.2.6

Test Utilities

The following screen will appear if you select

Advanced > Diagnostics > Test Utilities

from the main menu. This

screen provides tools for diagnosing network connection problems. Some tests depend on the modem status and the

capabilities exercised by previous tests, and, therefore, may not be run.

If you want to PING using the

Test Utilities

screen, type your

DNS

or

IP

address in the fields provided, and click

the

test

button. The System Self Test will run a diagnostic test that executes independent of firewall security

settings.

If you want to PING using the MS-DOS (shell) window on your PC or station, you will first need to check your

firewall security setting. (If you PING via DOS shell you are susceptible to firewall rules, as this PING is dependent

on your Gateway’s firewall settings.) If your firewall is set to

Medium

or

High

, you will not be able to PING. You

must set your firewall security setting to

Low

or

None

.

•

To run a DNS test, type the appropriate host name in the field provided, and then click

test.

•

To run a PING test, type the appropriate IP address or host name in the field provided, and then click

test.

•

To run a Trace Route, type the appropriate IP address or host name in the field provided, and then click

trace.

•

To run a full diagnostic test on your Gateway, click

Test All.

DSL

Displays the DSL connection status. If the status is DOWN, check to be sure the cable connecting

your Gateway to the DSL wall jack is properly connected. (Also, ensure the plug is properly seated

in the Gateway jack.) If this is ok, then try another phone cable. Next, wait for the Gateway to train

(this may take up to two minutes). If it still hasn’t come into sync, try power cycling the Gateway. If

after trying these approaches the Gateway still will not sync, contact your ISP.

•

UP: Your Gateway is operating correctly and has obtained synchronization with the

opposing network device.

•

DOWN: Your Gateway is operating correctly, but not synchronized with the opposing

device.