Virgin Media Super-Hub-2 Router Manual PDF (Setup & Configuration Guide)

Given below is full router user manual of Virgin Media Super-Hub-2 router model. You can also download this manual in PDF Format to read later on your computer.

Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.

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INSTALLING YOUR
VIRGIN MEDIA
SUPER HUB
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HELLO
WELCOME TO
VIRGIN BROADBAND
We’re sure you’re itching to get online,
so we’ve put together this guide to take
the hassle out of getting set up.
Before you start, you need to have had
your computer connected to our network
by one of our engineers, or by yourself if
installing services using QuickStart.
All done? Then we’re ready to begin.
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3
CONTENTS
A QUICK CHECKLIST
4
Everything you need to get up and running
HOW TO SET UP
5
Connecting your Super Hub to your computer
ACTIVATING YOUR BROADBAND
14
Ready, steady, go!
PASSWORDS AND EMAILS
15
A few things to note
FREQUENTLY ASKED QUESTIONS
19
Your questions answered
TROUBLE GETTING ONLINE?
22
Tips that are always worth trying
GETTING THE BEST OF BROADBAND
23
Why is my connection slower than normal?
STAY SAFE
23
Protecting your computer
NEED SOME HELP?
24
How to get help when you need it
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4
Super Hub
A QUICK CHECKLIST
EVERYTHING YOU NEED TO GET UP AND RUNNING
Cable service
Your cable service should be installed
and ready for this set up process,
if not, just give our team a call on
0845 454 1111*
.
Super Hub
This will have been connected by our
engineer or by yourself if installing
services using QuickStart.
Ethernet cable
This is the lead which connects your
computer to your Super Hub,
but only
if you decide not to go wireless.
Longer Ethernet cables are available
to purchase at your local computer shop.
Ethernet cable
First, check you’ve got all the bits and pieces you need to get set up:
Missing anything?
Just give our team a call on
150
from your Virgin Media phone, or on
0845 454 1111*
from any other phone. We’ll arrange to get you what you need.
*For details about how much it costs to call our team, visit our website at
virginmedia.com/callcosts
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5
HOW TO SET UP
CONNECTING YOUR COMPUTER
TO YOUR SUPER HUB
Your Wireless USB Adapter / internal Wireless
Card will need to be connected and enabled
for you to proceed.
Setting up your
wireless connection
First plug in and switch on the Virgin
Media Super Hub. The power button is
located underneath. The large button
on the front of the unit should flash
and then become a blue colour.
Now switch on your computer.
If the large button fails to light up,
please check that the power cable is
securely connected to the back of your
Super Hub and the power is switched
on at the wall.
How you connect wirelessly depends
on your computer’s operating system.
Check that the Super Hub’s wireless
light is on. If it isn’t, press the large
button on the front of your Super Hub
for 5-10 seconds, release and re-check.
If you are using the Super Hub USB
Adapter, please skip to
page 6.
If you are using a Mac, a different
USB adapter, or an internal wireless
card please follow the instructions that
relate to your operating system:
Windows XP
page 8
Windows Vista/Windows 7 page 10
Mac OSX
page 12
Wireless light
Power button
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