Virgin Media Super-Hub-2 Router Manual PDF (Setup & Configuration Guide)
Given below is full router user manual of Virgin Media Super-Hub-2 router model. You can also download this manual in PDF Format to read later on your computer.
Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.
Page 1 / 25
INSTALLING YOUR
VIRGIN MEDIA
SUPER HUB
113775_VM_Super Hub_MainGuide_AW02.indd
1
29/10/2010
10:50
Page 2 / 25
HELLO
WELCOME TO
VIRGIN BROADBAND
We’re sure you’re itching to get online,
so we’ve put together this guide to take
the hassle out of getting set up.
Before you start, you need to have had
your computer connected to our network
by one of our engineers, or by yourself if
installing services using QuickStart.
All done? Then we’re ready to begin.
113775_VM_Super Hub_MainGuide_AW02.indd
2
29/10/2010
10:50
Page 3 / 25
3
CONTENTS
A QUICK CHECKLIST
4
Everything you need to get up and running
HOW TO SET UP
5
Connecting your Super Hub to your computer
ACTIVATING YOUR BROADBAND
14
Ready, steady, go!
PASSWORDS AND EMAILS
15
A few things to note
FREQUENTLY ASKED QUESTIONS
19
Your questions answered
TROUBLE GETTING ONLINE?
22
Tips that are always worth trying
GETTING THE BEST OF BROADBAND
23
Why is my connection slower than normal?
STAY SAFE
23
Protecting your computer
NEED SOME HELP?
24
How to get help when you need it
113775_VM_Super Hub_MainGuide_AW02.indd
3
29/10/2010
10:50
Page 4 / 25
4
Super Hub
A QUICK CHECKLIST
EVERYTHING YOU NEED TO GET UP AND RUNNING
Cable service
Your cable service should be installed
and ready for this set up process,
if not, just give our team a call on
0845 454 1111*
.
Super Hub
This will have been connected by our
engineer or by yourself if installing
services using QuickStart.
Ethernet cable
This is the lead which connects your
computer to your Super Hub,
but only
if you decide not to go wireless.
Longer Ethernet cables are available
to purchase at your local computer shop.
Ethernet cable
First, check you’ve got all the bits and pieces you need to get set up:
Missing anything?
Just give our team a call on
150
from your Virgin Media phone, or on
0845 454 1111*
from any other phone. We’ll arrange to get you what you need.
*For details about how much it costs to call our team, visit our website at