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3.11
Tools
Ubee Interactive
62
DDW3612 Subscriber User Guide
•
July, 2010
3.11
Tools
This chapter contains instructions for using a variety of tools to evaluate and diagnose
the DDW3612 Wireless Cable Modem Gateway.
1.
Access the web interface. Refer to
page 7
, if needed.
2. Click the
Tools
link from the top of the screen.
3.11.1
Tools - Ping
The
Ping
option provides a Ping utility to test connectivity.
1.
Access the web interface. Refer to
page 7
, if needed.
2. Click the
Tools
link from the top of the screen.
3. Click
Ping
from the left side of the screen. The
Ping
fields are explained following
this screen example.
Label
Description
Ping Target
Enter the IP address to which you want to send a ping. A ping
tests the network connectivity between devices by sending a
test message to a specific device. You can also confirm the
size of data sent is the same as received.
Ping Size
Enter the packet size to send for the ping operation.
No. of Pings
Enter the number of ping commands to send to the ping target.
Page 67 / 70
Ubee Interactive
3.11
Tools
DDW3612 Subscriber User Guide
•
July, 2010
63
3.11.2
Tools - Trace Route
The
Trace Route
option is a utility to test the route that data is taking to and from the
DDW3612 Wireless Cable Modem Gateway.
1.
Access the web interface. Refer to
page 7
, if needed.
2. Click the
Tools
link from the top of the screen.
3. Click
Trace Route
from the left side of the screen. The
Trace Route
fields are
explained following this screen example.
Ping Interval
Define the interval between ping operations in milliseconds.
Start Test/Abort
Test/Clear Results
Click Start to start the ping test. Click Abort Test to cancel the
test. Click Clear Results to clear the displayed ping results.
Results/Refresh
The Results area of the screen displays the ping results. Click
Refresh to update the screen with on-going ping tests.
Label
Description
Tracert Target
Enter the specific IP address or domain (e.g. yahoo.com) to
which you want to trace a route.
MAX Hops
Define the MAX hops. Hops is the number routers that the trace
route traverses.
Page 68 / 70
3.11
Tools
Ubee Interactive
64
DDW3612 Subscriber User Guide
•
July, 2010
3.11.3
Tools - Client List
The
Client List
option displays connected computers to the DDW3612 Wireless Cable
Modem Gateway.
1.
Access the web interface. Refer to
page 7
, if needed.
2. Click the
Tools
link from the top of the screen.
3. Click
Client List
from the left side of the screen. The
Client List
fields are
explained following this screen example.
Time Out
Enter the expiration time for this trace route operation.
Start Test/Abort
Test/Clear Results
Click Start to start the trace route test. Click Abort Test to cancel
the test. Click Clear Results to clear the displayed trace route
results.
Results/Refresh
This Results area of the screen displays the trace route results.
Click Refresh to update the screen with on-going trace route
tests.
Label
Description
Hostname/IP
Address/MAC Address
DHCP Clients currently connected to the DDW3612 Wireless
Cable Modem Gateway are displayed in this list and are
identified by the hostname, IP address, and MAC address of the
connected devices.
Interface
The method that clients are connected to the device is displayed
(for example, ethernet LAN, Wireless).
Refresh
Click to refresh the client list. This may be useful when testing
network connectivity between connecting clients and the
DDW3612 Wireless Cable Modem Gateway.
Page 69 / 70
Ubee Interactive
3.11
Tools
DDW3612 Subscriber User Guide
•
July, 2010
65
3.11.4
Tools - Password
The
Password
option allows you to change the password for the
user
login on the
DDW3612 Wireless Cable Modem Gateway. This login is used to access this web
interface.
1.
Access the web interface. Refer to
page 7
, if needed.
2. Click the
Tools
link from the top of the screen.
3. Click
Password
from the left side of the screen. The
Password
fields are
explained following this screen example.
Label
Description
Master
New Password/Confirm
Password
N/A for end users.
End User
New User
Name/Password/Confirm
Password
Enter a new user name, if desired for the
user
account to the
web interface of the DDW3612 Wireless Cable Modem
Gateway. See
page 4
for more information. Enter the new
Password. Re-enter the password to Confirm. Click Apply to
save the changes.
Page 70 / 70
3.11
Tools
Ubee Interactive
66
DDW3612 Subscriber User Guide
•
July, 2010
3.11.5
Tools - Factory Default
The
Factory Default
option allows you to restore factory defaults to the system. All
parameters set in the device will be reset. Select the items to reset and select the
option to
Reset the System
.
Note:
Restoring factory defaults to the system resets the
user
and
mso
logins to
the device. Refer to
page 4
for the default values.
1.
Access the web interface. Refer to
page 7
, if needed.
2. Click the
Tools
link from the top of the screen.
3. Click
Factory Default
from the left side of the screen. The
Factory Default
fields
are explained following this screen example.
Label
Description
Restore Factory
Defaults
Select Yes to have the wireless router reset all configured
options in the device to factory default settings.
Restore User Factory
Defaults
Select Yes to restore the wireless router to default settings for
the firewall and content filter settings. This operation does not
require a reset of the system, discussed below.
Reset The system
Select Yes to power cycle and rest the wireless router.
Apply
Click Apply to complete the options selected in this screen.

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