3.11

Tools

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3.11

Tools

This chapter contains instructions for using a variety of tools to evaluate and diagnose

the DDW3612 Wireless Cable Modem Gateway.

1.

Access the web interface. Refer to

page 7

, if needed.

2. Click the

Tools

link from the top of the screen.

3.11.1

Tools - Ping

The

Ping

option provides a Ping utility to test connectivity.

1.

Access the web interface. Refer to

page 7

, if needed.

2. Click the

Tools

link from the top of the screen.

3. Click

Ping

from the left side of the screen. The

Ping

fields are explained following

this screen example.

Label

Description

Ping Target

Enter the IP address to which you want to send a ping. A ping

tests the network connectivity between devices by sending a

test message to a specific device. You can also confirm the

size of data sent is the same as received.

Ping Size

Enter the packet size to send for the ping operation.

No. of Pings

Enter the number of ping commands to send to the ping target.

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3.11.2

Tools - Trace Route

The

Trace Route

option is a utility to test the route that data is taking to and from the

DDW3612 Wireless Cable Modem Gateway.

1.

Access the web interface. Refer to

page 7

, if needed.

2. Click the

Tools

link from the top of the screen.

3. Click

Trace Route

from the left side of the screen. The

Trace Route

fields are

explained following this screen example.

Ping Interval

Define the interval between ping operations in milliseconds.

Start Test/Abort

Test/Clear Results

Click Start to start the ping test. Click Abort Test to cancel the

test. Click Clear Results to clear the displayed ping results.

Results/Refresh

The Results area of the screen displays the ping results. Click

Refresh to update the screen with on-going ping tests.

Label

Description

Tracert Target

Enter the specific IP address or domain (e.g. yahoo.com) to

which you want to trace a route.

MAX Hops

Define the MAX hops. Hops is the number routers that the trace

route traverses.

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3.11.3

Tools - Client List

The

Client List

option displays connected computers to the DDW3612 Wireless Cable

Modem Gateway.

1.

Access the web interface. Refer to

page 7

, if needed.

2. Click the

Tools

link from the top of the screen.

3. Click

Client List

from the left side of the screen. The

Client List

fields are

explained following this screen example.

Time Out

Enter the expiration time for this trace route operation.

Start Test/Abort

Test/Clear Results

Click Start to start the trace route test. Click Abort Test to cancel

the test. Click Clear Results to clear the displayed trace route

results.

Results/Refresh

This Results area of the screen displays the trace route results.

Click Refresh to update the screen with on-going trace route

tests.

Label

Description

Hostname/IP

Address/MAC Address

DHCP Clients currently connected to the DDW3612 Wireless

Cable Modem Gateway are displayed in this list and are

identified by the hostname, IP address, and MAC address of the

connected devices.

Interface

The method that clients are connected to the device is displayed

(for example, ethernet LAN, Wireless).

Refresh

Click to refresh the client list. This may be useful when testing

network connectivity between connecting clients and the

DDW3612 Wireless Cable Modem Gateway.

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3.11.4

Tools - Password

The

Password

option allows you to change the password for the

user

login on the

DDW3612 Wireless Cable Modem Gateway. This login is used to access this web

interface.

1.

Access the web interface. Refer to

page 7

, if needed.

2. Click the

Tools

link from the top of the screen.

3. Click

Password

from the left side of the screen. The

Password

fields are

explained following this screen example.

Label

Description

Master

New Password/Confirm

Password

N/A for end users.

End User

New User

Name/Password/Confirm

Password

Enter a new user name, if desired for the

user

account to the

web interface of the DDW3612 Wireless Cable Modem

Gateway. See

page 4

for more information. Enter the new

Password. Re-enter the password to Confirm. Click Apply to

save the changes.

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3.11.5

Tools - Factory Default

The

Factory Default

option allows you to restore factory defaults to the system. All

parameters set in the device will be reset. Select the items to reset and select the

option to

Reset the System

.

Note:

Restoring factory defaults to the system resets the

user

and

mso

logins to

the device. Refer to

page 4

for the default values.

1.

Access the web interface. Refer to

page 7

, if needed.

2. Click the

Tools

link from the top of the screen.

3. Click

Factory Default

from the left side of the screen. The

Factory Default

fields

are explained following this screen example.

Label

Description

Restore Factory

Defaults

Select Yes to have the wireless router reset all configured

options in the device to factory default settings.

Restore User Factory

Defaults

Select Yes to restore the wireless router to default settings for

the firewall and content filter settings. This operation does not

require a reset of the system, discussed below.

Reset The system

Select Yes to power cycle and rest the wireless router.

Apply

Click Apply to complete the options selected in this screen.