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Page 11 / 27 Scroll up to view Page 6 - 10
9
Tilgin HG2300 series Quick Guide
4.4
Connecting a computer to your Home Gateway
There are two ways to connect a computer to your home gateway, either with
the
Ethernet cable
or by using
WLAN (Wireless Local Area Network)
.
Other Ethernet devices or WLAN enabled clients may use same methods to
connect.
Note:
Some computers can have problems when connecting both Ethernet and
WLAN simultaneously.
4.4.1
Connecting a computer by Ethernet cable
Connect the Ethernet port on your computer with an Ethernet cable to one of the
LAN ports marked A – D.
4.4.2
Connecting a computer by using WLAN (Wireless LAN)
WPS method
The Tilgin home gateway supports the Wi-Fi Protected Setup (WPS) feature to
make it easy to set up a secure wireless home network.
Two WPS methods are supported,
PIN
and Push Button Connect (
PBC
).
If your wireless device/adapter supplier does not support WPS setup, the WLAN
connection with the home gateway can be setup manually.
WPS-PIN method
1.
Enable the WLAN by pressing the ECO mode button (#1) once. The
WLAN LED on the front panel will turn green when enabled.
2.
Enter the PIN code, provided by your wireless device/adapter
supplier, in the local Web GUI of the home gateway.
WPS-PBC method
1.
Enable the WLAN by pressing the ECO mode button (#1) once. The
WLAN LED on the front panel will turn green when enabled.
2.
Press the ECO mode button (#1) again for 5-10 seconds to enable
the PBC function on the home gateway.
3.
Press the PBC button on your wireless device/adaptor.
Manual method
The WLAN settings are configured manually according to operator specific
WLAN settings or by using the default WLAN settings of the home gateway.
Note
: Your wireless device/adaptor usually has a connection guide or wizard
that will guide you through configuration and connecting to the home gateway.
You should follow these instructions and take into account any WLAN security
level settings provided by your operator.
If the instructions provided with the WLAN client fail, and/or your operator does
not recommend specific WLAN settings, use the default WLAN port settings
described in chapter
4.4.2.1 Configuring WLAN Client for computer devices
.
Tilgin WEB version of Quick guide can deviate from version supplied by operator
Page 12 / 27
10
Tilgin HG2300 series Quick Guide
4.4.2.1
Configuring WLAN Client for computer devices
The Wireless LAN configuration is dependent on your computer/operating
system. For more detailed instructions refer to your computer operating systems
Help.
If you have received instructions from your operator regarding WLAN security
level settings, you should follow these instructions when running the WLAN
configuration.
If the configuration fail, and/or your operator do not recommend specific WLAN
settings, use the default WLAN port settings below.
Default WLAN port settings
Check that the parameters for WLAN are set according to SSID and WPA key
found on the casing label on the back of the home gateway.
SSID = Tilgin-<12 random characters>
Example:
Tilgin-1wa23sbg9skm
Channel = Auto
Note:
Your operator may instruct you to use a WPA key that they provide to
you, or use the WPA key printed on the label on the backside of the home
gateway.
Make sure your WLAN profile is saved, and make sure your computer network
settings are configured properly.
4.5
Configuring your computer/device
Your computer must be configured properly to be able to connect to the Internet
and the computers network card and network properties must be configured to
obtain an IP address from the home gateway’s built-in DHCP server.
This means that you must check that your computer network settings are set to
TCP/IP protocol and that the IP address will be obtained automatically.
For detailed instructions how to set up your home network check
instructions/Help for your operating system on your computer.
Tilgin WEB version of Quick guide can deviate from version supplied by operator
Page 13 / 27
11
Tilgin HG2300 series Quick Guide
4.6
Connecting phones / equipment
You can connect your analogue phones/equipment to the home gateway.
The devices connected to the gateway are adapted for VoIP calls.
Mind that you might need a country specific phone plug and a special phone
cable (both supplied by your operator) to connect multiple analogue devices.
If your services do not include telephony, contact your operator.
4.6.1
Connecting a single analogue phone/equipment
Connect the device to either port (#9) or (#10).
4.6.2
Connecting multiple analogue phones/equipment
All of the phones in your household can be connected to the home gateway
using a country specific phone plug and a special Phone cable.
Each port can handle up to five devices in cascade. In this case,
DO NOT
connect any of the home gateway phone ports to the Phone Socket on the wall.
Plug the special cable into one of the phone ports (#9) or (#10) and then into the
specific phone plug connected on the main phone socket on the wall.
DO NOT
use an ordinary phone cable for this purpose. It requires a special
Phone cable and can be different from country to country.
This option must be supported in your country and by your operator.
Tilgin WEB version of Quick guide can deviate from version supplied by operator
Page 14 / 27
12
Tilgin HG2300 series Quick Guide
5
Troubleshooting Tips
If the home gateway is not working as expected, please try out the following
troubleshooting tips.
•
Check the cable connections.
•
Check if the power LED is lit. If not switch the ON/OFF button to ON.
Check that the power cord is attached in both ends.
•
If the power LED not lights stable green within 30 minutes reboot (push
power ON/OFF)
•
If the power LED still not lit stable green after reboot contact your
service operator.
•
If the WAN indicator does not lit green (www) (front of home gateway),
check that the Ethernet cable is properly connected.
•
Verify that the LEDs lights according to the table in LEDs front panel
page.
•
Verify that you can hear a dial tone after hooking off the Telephone
receiver. If not check that the Telephone line cord from the Telephone
is connected to one of the phone ports.
•
When there is slow, or no connection over WLAN, push the ECO mode
button (WLAN OFF). Now press the ECO mode button again (WLAN
ON). The Auto channel feature then searches for the best channel and
select it.
•
If your operator provides Web GUI access, status information is
available via a computer login to the home gateway. Please see
information provided by your operator.
If these actions still do not solve the problem, contact your operator or the
vendor that supplied your home gateway.
Tilgin WEB version of Quick guide can deviate from version supplied by operator
Page 15 / 27
13
Tilgin HG2300 series Quick Guide
6
Safety Information
Tilgin IPRG AB products are designed and tested to meet the international
Safety of Information Technology Equipment standard. This standard provides
general safety design requirements that reduce the risk of both personal injury
and product injury, protecting against the following hazards:
•
Electric shock (hazardous voltage levels)
•
Fire (overload, temperature, material flammability)
•
Energy (high energy circuits or potential burn hazards)
•
Heat (accessible parts of the product at high temperatures)
•
Radiation (noise, etc.)
7
Safety Recommendations
When using the product and to ensure general safety, you are instructed to
follow these guidelines:
•
Use only the power supply adapter that comes with the package.
Replacement of power adapter can be obtained from an authorized
Tilgin distributor.
•
Do not open or disassemble this product.
•
Place on a firm and flat surface using the foot stand/wall bracket
•
Gateways and power supplies are electrical devices that can overheat
without ventilation. Do not cover or crowd them with objects or clothing
that prevents good ventilation.
•
Do not expose the product to liquid or moisture.
•
Do not expose the product to lit candles, cigarettes, open flames, etc.
•
Do not drop, throw or try to bend the product.
•
Do not allow children to play with the product, as it contains small parts
that could be detached and create a choking hazard.
•
Use only original Tilgin components and replacements parts. Failure to
do so may result in performance loss, damage to the product, fire,
electric shock or injury. It will also invalidate the warranty.
•
Avoid using the unit during an electrical storm. There may be a remote
risk of electric shock from lightning.
•
Treat the product with care, keep it in a clean and dust free place. Use
only a soft, damp cloth to clean the product.
All use of the product is subject to the Safety Recommendations above.
Tilgin IPRG AB waives all and any liability for damages caused to i) the product
or any other property or ii) yourself or any other individual as a consequence of
using the product in ways that deviate from the safety recommendations set out
above.
Tilgin WEB version of Quick guide can deviate from version supplied by operator

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