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Page 16 / 28 Scroll up to view Page 11 - 15
13
-Tilgin HG1350, HG1550 series Quick Guide
LEDs Front and Rear Panel
Front panel LEDs indicates the status of power and Gateway connections.
Ethernet LEDs are located on the rear.
LED
Signaling
Indication
Power
OFF
No power
RED, Stable
Not ready, boot in progress
RED, Slow Flash
Upgrade failed/No contact with
ACS/VCM
RED, Rapid Flash
Upgrading or connecting
GREEN, Stable
Normal operation. Boot ready, contact
established with ACS or configured not
to contact ACS
Internet
RED, Stable
No internet connection
GREEN, Stable
IP address obtained on internet
connection.
WLAN
OFF
Wireless function disabled
GREEN
Wireless function enabled.
GREEN, Slow Flash
WPS in progress
GREEN, Rapid
Flash
WPS failed
GREEN Short Flash
WPS succeeded
USB
OFF
Not connected
GREEN, Stable
Connection established
Phone 1 & 2
OFF
No telephone services configured
GREEN, Rapid
Flash
One or more telephone services failed to
register
GREEN Short Flash
Message waiting
GREEN, Stable
The telephone services to your service
Provider is OK
Link
OFF
Fiber not connected
GREEN, Stable
Fiber connectivity
Ethernet
Connectors
(Rear, yellow)
GREEN, Rapid
Flash
Traffic activity
YELLOW, OFF
10M
YELLOW, Stable
100M
WAN
Ethernet
Connector
(Rear, Grey)
GREEN
Link
GREEN Rapid Flash
Activity
YELLOW, 1 Flash
10M
YELLOW, 2 Flash
100M
YELLOW, 3 Flash
1000M
Tilgin WEB version of Quick Guide can deviate from version supplied by Operator
Page 17 / 28
14
-Tilgin HG1350, HG1550 series Quick Guide
4. Troubleshooting Tips
When no green light is seen for the WAN indicator after connecting to the port
(back of Home Gateway), check that the power cord is properly connected.
Check Cable connections.
Verify that the LEDs lights according to the table in
LEDs Front and Rear
Panel
page.
If Power LED not stable green after 30 minutes reboot (push Power On/Off)
If Power LED still not stable green after reboot contact your service operator.
If you do not hear a dial tone after hook off on the telephone handset, check
that the telephone line cord from the telephone is connected to the unit.
When slow on no connection over WLAN, turn WLAN OFF then ON by
pressing WLAN button twice. The Auto channel feature then search for best
channel and select it.
If these actions do not solve the problem, contact your service
Operator or vendor that supplied your Home Gateway
Tilgin WEB version of Quick Guide can deviate from version supplied by Operator
Page 18 / 28
15
-Tilgin HG1350, HG1550 series Quick Guide
5. Safety Information
Tilgin IPRG AB products are designed and tested to meet the international Safety
of Information Technology Equipment standard. This standard provides general
safety design requirements that reduce the risk of both personal injury and
product injury, protecting against the following hazards:
Electric shock (hazardous voltage levels)
Fire (overload, temperature, material flammability)
Energy (high energy circuits or potential burn hazards)
Heat (accessible parts of the product at high temperatures)
Radiation (noise, etc.)
6. Safety Recommendations
When using the product and to ensure general safety, you are instructed to follow
these guidelines:
Use only the power supply adapter that comes with the package.
Replacement power supply adapters can be obtained from an authorized
Tilgin distributor.
Do not open or disassemble this product.
Place on a firm and flat surface.
Gateways and power supplies are electrical devices that can overheat
without ventilation. Do not cover or crowd them with objects or clothing that
prevents good ventilation.
Do not expose the product to liquid or moisture.
Do not expose the product to lit candles, cigarettes, open flames, etc.
Do not drop, throw or try to bend the product.
Do not allow children to play with the product, as it contains small parts
that could be detached and create a choking hazard.
Use only original Tilgin components and replacements parts. Failure to do
so may result in performance loss, damage to the product, fire, electric
shock or injury. It will also invalidate the warranty.
Avoid using the unit during an electrical storm. There may be a remote risk
of electric shock from lightning.
Treat the product with care, keep it in a clean and dust free place. Use
only a soft, damp cloth to clean the product.
All use of the product is subject to the Safety Recommendations above.
Tilgin IPRG AB waives all and any liability for damages caused to i) the product
or any other property or ii) yourself or any other individual as a consequence of
using the product in ways that deviate from the safety recommendations set out
above.
Tilgin WEB version of Quick Guide can deviate from version supplied by Operator
Page 19 / 28
16
-Tilgin HG1350, HG1550 series Quick Guide
7. Power Supply
Do not use any other power supply than the one delivered by Tilgin. Using the
wrong power supply could be hazardous to you or the product.
The power supply is approved by one or more of the following safety
organizations:
8. Approvals and Conformity
Tilgin Home Gateways specified in this document are also subject to FCC
approval.
IMPORTANT
NOTE
: To comply with FCC RF exposure compliance requirements, the antenna
used for this transmitter must be installed to provide a separation distance of at
least 20cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.
Tilgin WEB version of Quick Guide can deviate from version supplied by Operator
Page 20 / 28
17
-Tilgin HG1350, HG1550 series Quick Guide
Tilgin IPRG AB
Box 1240
164 28 Kista
Sweden
Declares that:
Equipment:
Home Gateways
Products:
Tilgin Gateways
Product versions:
HG1351 HG1551, HG1558
fulfill the essential requirements in accordance with the following
Directives:
1999/5/EC
The R&TTE Compatibility Directive
2004/108/EC
The Electromagnetic Compatibility Directive
2006/95/EC
The Low Voltage Directive (and their amending
Directives)
The following standards were applied:
EMC – Emission
EN 55022:1998,-A1:2000,-A2:2003 (Class B)
EMC – Immunity
EN 55024:1998,-A1:2001,-A2:2003
EN 61000-4-2,-3,-4,-5,-6,-11
EMC - Radio
EN 300 328:V1.7.1
EMC – WLAN
EN 301 489-1, EN 301 489-17:V1.2.1
Safety
EN 60950-1:2006
I hereby declare that the equipment named above has been designed to
comply with the relevant sections of the above referenced specifications.
The unit complies with all essential requirements of the Directives.
January 28, 2009
Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

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