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Page 41 / 86 Scroll up to view Page 36 - 40
E-DOC-CTC-20080421-0010 v1.0
35
5
Telephony
5.5
Address Book
Introduction
The Thomson Gateway allows you to store the contact details of your contacts on the
Thomson Gateway
Web Interface
. On this page, you can make a call or send a message simply by clicking on a link.
Accessing the Address Book page?
Proceed as follows:
1
Browse to the
Thomson Gateway Web Interface
.
2
On the
Toolbox
menu, click
Address Book.
3
The
Address Book
page appears.
Managing contacts
To:
±
Add a contact, click
Add
.
±
Edit a contact, click
Edit
.
±
Delete a contact, click
Delete
.
All information provided per contact is optional except for the Last and First Name, and can be updated or
completed at any time.
Using the Address book
The contact details of a contact in your Address book allow you to directly make a call or send a message
from out the Thomson Gateway web interface.
Per contact you can click (if available):
±
Business
: to make a call to the contact’s business telephone number
±
Home
: to make a call to the contacts home telephone number
±
Mobile
: to make a call to the contact’s mobile telephone number
±
Other or SIP uri
: to make a call to the contact’s VoIP telephone number
±
E-mail
: for sending an E-mail message to the contact with your e-mail client.
The Address book resides on the Thomson Gateway, so everyone with access to the Thomson
Gateway web interface can view and use the Address book.
Page 42 / 86
E-DOC-CTC-20080421-0010 v1.0
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5
Telephony
5.6
Telephony services
Introduction
Telephony services or supplementary services add extra functionality to your phone. Which supplementary
services that are available is determined by your service provider.
The following list gives an overview of the services that may be available:
±
3pty: three party call
±
Callreturn: to call back the last missed call
±
Ccbs: call completion on busy subscriber (automatic callback)
±
Cfbs: call forwarding on busy subscriber
±
Cfnr: call forwarding on no reply
±
Cfu: call forwarding unconditional
±
Clip: calling line identification presentation
±
Clir: calling line identification restriction
±
Clironcall: clir for only one call
±
ForcedFXO: switch to FXO (PSTN)
±
Hold: put an active call on hold
±
Mwi: message waiting indication
±
Transfer: call transfer between local ports
±
Waiting: incoming call while active call indication
±
Waitingoncall: call waiting active for only one call.
Checking which services that you can use?
To check which services you can use:
1
Browse to the
Thomson Gateway Web Interface
.
2
On the
Toolbox
menu, click
Telephony
.
3
In the
Location bar
, click
Configure
.
4
In the
Pick a task
list, click
View Telephony Services
.
5
Under
Telephony Services
, you can see the services that are supported by your provider.
Activating services
You can activate/deactivate supplementary services in two ways:
±
Via activation/deactivation codes, also referred to as service code commands.
±
Via the Telephony Configure page.
The activation/deactivation codes for a specific supplementary service is displayed in the overview.
For example, to activate
Call Hold
dial *94; to deactivate the service dial #94.
Page 43 / 86
E-DOC-CTC-20080421-0010 v1.0
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5
Telephony
Activating services on the web pages
To activate/deactivate supplementary services via the web page:
1
Browse to the
Thomson Gateway Web Interface
.
2
On the
Toolbox
menu, click
Telephony
.
3
In the
Location bar
, click
Configure
.
4
In the
Pick a task
list, click
View Telephony Services
.
5
In the
Location bar
, click
Configure
.
6
To activate/ deactivate supplementary services select/clear the check box of the supplementary service.
7
Click
Apply
.
Call Forwarding
Call Forwarding
informs you about the call forwarding parameters:
±
CFNR-timer
or Call Forwarding on No Reply timer is the time expressed in seconds after which an
incoming call is forwarded when not answered.
±
CFNR-destination
or Call Forwarding on No Reply destination is the telephone number to which a call is
forwarded when the CFNR-timer expires.
±
CFU-destination
or Call Forwarding Unconditional is the telephone number to which an incoming call is
always forwarded.
±
CFBS-destination
or Call Forwarding on Busy Subscriber is the telephone number to which an incoming
call is forwarded when your telephone is busy.
Using switching order commands
In order to use switching order commands (R or hook flash followed by a digit), certain supplementary
services have to be activated.
The following list gives an overview of the supplementary services that have to be activated in order to use
switching order commands (SOC):
±
Activate
Hold
when you want to
Action
Press
Illustration
To put an active call on hold and enable a
call set up (the dial tone is generated)
R, 2
To terminate the call on hold
R, 0
To terminate an active call and switch to
the call on hold
R, 1
C
B
A
on hold
dial tone
C
B
A
active
A presses
R2
C
B
A
active
C
B
A
active
on hold
A presses
R0
C
B
A
active
C
B
A
active
on hold
A presses
R1
Page 44 / 86
E-DOC-CTC-20080421-0010 v1.0
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5
Telephony
±
Activate
Waiting
when you want to:
To retrieve the call on hold (when there is
no active call)
R, 1
To terminate an active call and enables a
call set up (the dial tone is generated)
R, 9
Action
Press
Illustration
To terminate an active call and switch to an
incoming call
R, 1
To reject an incoming call
R, 0
To switch between an active call and a call
on hold
R, 2
To switch between an active call and an
incoming call
R, 2
Action
Press
Illustration
C
B
A
active
C
B
A
on hold
A presses
R1
C
B
A
dial tone
on hold
C
B
A
active
on hold
A presses
R9
C
B
A
active
C
B
A
active
incoming
A presses
R1
C
B
A
active
C
B
A
active
incoming
A presses
R0
C
B
A
on hold
active
C
B
A
active
on hold
A presses
R2
C
B
A
on hold
active
C
B
A
active
incoming
A presses
R2
Page 45 / 86
E-DOC-CTC-20080421-0010 v1.0
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5
Telephony
±
Activate
3 PTY
when you want to:
±
Activate
Transfer
when you want to:
±
Activate
CCBS
when you want to set up a call to a busy subscriber (Press R, 5).
Action
Press
Illustration
To establish a conference call (or 3 party
connection)
R, 3
During 3 pty: put B and C on hold
R, 2
During 3 pty: retrieve B and C
R, 3
Action
Press
Illustration
Transfer a call
R, 4
C
B
A
active
active
C
B
A
on hold
active
A presses
R3
C
B
A
on hold
on hold
C
B
A
active
active
A presses
R2
C
B
A
active
active
C
B
A
on hold
on hold
A presses
R3
C
B
A
active
C
B
A
on hold
active
A presses
R4

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