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Telephony
4.3.2
Activating a Telephony Service on your Thomson Gateway
How can I (de)activate a service on my Thomson Gateway?
You can (de)activate services in two ways:
±
Via (de)activation codes on your phone.
±
Via the
Thomson Gateway GUI
.
Activating a Telephony Service via Your Phone
Where can I find the (de)activation codes?
Proceed as follows:
1
Browse to the
Thomson Gateway GUI
.
2
On the
Toolbox
menu, click
Telephony
.
3
In the
Navigation bar
, click
Configure
.
4
In the
Pick a task
list, click
View Telephony Services
.
5
In the
Telephony Services
table, you can find the activation and deactivation codes.
Using the codes
To (de)activate one of the services just dial the corresponding code on your phone.
For example, to activate
Call Hold
dial *94; to deactivate the service dial #94.
Activating a Telephony Service via the Thomson Gateway GUI
Proceed as follows:
1
Browse to the
Thomson Gateway GUI
.
2
On the
Toolbox
menu, click
Telephony
.
3
In the
Navigation bar
, click
Configure
.
4
In the
Pick a task
list, click
View Telephony Services
.
5
In the
Navigation bar
, click
Configure
.
6
To:
²
Activate a service select the check box next to the service.
²
Deactivate a service clear the check box next to the service.
7
Click
Apply
.
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Telephony
4.3.3
Using Telephony Services
Introduction
This section provides an overview of the functions that will be available if you activate one of the following
services:
±
Call Hold service
±
Call Waiting service
±
Conference Call (3 Party) service
±
Call Transfer
For more information on the other services, please contact your service provider.
Call Hold service
If the
Call Hold
service is activated, you can use the following functions:
To...
Press...
Illustration
Put an active call on hold and enable a call set up
(the dial tone is generated)
R, 2
Terminate the call on hold
R, 0
Terminate an active call and switch to the call on
hold
R, 1
Retrieve the call on hold (when there is no active
call)
R, 1
Terminate an active call and enables a call set up
(the dial tone is generated)
R, 9
B
A
You
on hold
dial tone
B
A
You
active
You press
R, 2
B
A
You
active
B
A
You
active
on hold
You press
R, 0
B
A
You
active
B
A
You
active
on hold
You press
R, 1
B
A
You
active
B
A
You
on hold
You press
R, 1
B
A
You
dial tone
on hold
B
A
You
active
on hold
You press
R, 9
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Telephony
Call Waiting service
If the
Call Waiting
service is activated, you can use the following functions:
Conference Call (3 Party) service
If the
Conference Call (3 Party)
service is activated, you can use the following functions:
To...
Press...
Illustration
Terminate an active call and switch to an
incoming call
R, 1
Reject an incoming call
R, 0
Switch between an active call and a call on hold
R, 2
Switch between an active call and an incoming
call
R, 2
B
A
You
active
B
A
You
active
incoming
You press
R, 1
B
A
You
active
B
A
You
active
incoming
You press
R, 0
B
A
You
on hold
active
B
A
You
active
on hold
You press
R, 2
B
A
You
on hold
active
B
A
You
active
incoming
You press
R, 2
To...
Press...
Illustration
Establish a conference call (or 3 party
connection)
R, 3
During a conference call: put B and C on hold
R, 2
During a conference call: retrieve B and C when
they are on hold
R, 3
B
A
You
active
active
B
A
You
on hold
active
You press
R, 3
B
A
You
on hold
on hold
B
A
You
active
active
You press
R, 2
B
A
You
active
active
B
A
You
on hold
on hold
You press
R, 3
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Telephony
Call Transfer
If the
Call Transfer
service is activated, you can use the following functions:
To...
Press...
Illustration
Transfer a call
R, 4
B
A
You
active
B
A
You
on hold
active
You press
R, 4
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Telephony
4.4
Viewing Telephony Statistics
Introduction
The
Telephony Statistics
page on the
Thomson Gateway GUI
lists:
±
Successful incoming calls.
±
Missed incoming calls.
±
Successful outgoing calls.
±
Failed outgoing calls.
Viewing the telephony statistics
Proceed as follows:
1
Browse to the
Thomson Gateway GUI
.
2
On the
Toolbox
menu, click
Telephony.
3
The
Telephony
page appears.
On this page you can see an overview of your last calls.
4
To view more detailed statistics, click
View telephony statistics and logs
in the
Pick a task
list.
5
The
Telephony Statistics
page appears and displays the number of:
²
Successful incoming calls.
²
Missed incoming calls.
²
Successful outgoing calls.
²
Failed outgoing calls.
for each phone separately and combined.
Used icons
To displays the call logs, the following icons are used:
Icon
Description
Incoming call
Outgoing call
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