19216811.liveE-DOC-CTC-20080118-0011 v3.0
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Troubleshooting
Hardware Reset
Proceed as follows:
1
Make sure the Thomson Gateway is turned on.
2
Use a pen or an unfolded paperclip to push the recessed
Reset
button. Push it until the
Power
LED lights
red - this will take about 7 seconds.
3
Release the
Reset
button.
4
The Thomson Gateway restarts.
Your system administrator may have disabled the physical reset button of the Thomson
Gateway. In this case, a hardware reset to defaults is not possible.