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Page 51 / 132 Scroll up to view Page 46 - 50
43
E-DOC-CTC-20051017-0149 v1.0
Chapter 4
Voice over IP
4.2
Supplementary Telephony Services
Supported telephony
services
Depending on your provider’s configuration, the following services will be
available.
For more information on how to use some of these services, see
“ Using the
services on the phone” on page 45
.
Service
Description
Call Hold
Allows you to put a call on hold, to dial another number, and
to switch between the active and held call whenever you
want, or to terminate the active or held call.
Call Waiting
Allows you to answer or reject an incoming call while you
are in a conversation.
Call Transfer
Allows you to transfer a call to another person.
Conference Call
(3 Parties)
Allows you to make a conference call.
Calling Line
Identification
Presentation
(CLIP)
Allows you to see the phone number of the person who is
calling you on your phone display.
If you cannot take the call, the phone number is stored on
the SpeedTouch™ Web pages, guaranteeing you do not
miss important calls.
CLIP will only work if CLIR is deactivated on the calling
phone.
Calling Line
Identification
Restriction (CLIR)
Restricts the transmission of your phone number when you
make a call, in order to protect your confidentiality. Your
phone number will not appear on the screen of your partner.
When this service is activated, your phone number will
never be transmitted.
To activate CLIR on call basis, see
“ Using the services on
the phone” on page 45
.
Forced FXO
Allows you to force the SpeedTouch™ to make the phone
call over the PSTN, that is the regular telephone line.
Page 52 / 132
44
E-DOC-CTC-20051017-0149 v1.0
Chapter 4
Voice over IP
Activating/Deactivating
the services
Before you can use a telephony service, the service needs to be activated. This
might have been done during the initial setup of your SpeedTouch™.
If not, you can activate or deactivate a particular telephony service:
±
on the SpeedTouch™ Web pages: see
“ (De)activating services on the Web
pages”
.
±
by dialling the activation code on your telephone: see
“ (De)activating services
on your telephone”
.
(De)activating services
on the Web pages
Proceed as follows to activate a service on the Web pages:
1
Go to the SpeedTouch™ Web pages.
2
In the menu, select
Toolbox > Telephony
.
3
In the upper right corner, click
Configure.
4
In the
Pick a task
list, click
Configure telephony services
.
A list of telephony services provided by your Service Provider appears:
5
Select the services you want to activate.
6
Click
Apply
.
(De)activating services
on your telephone
Proceed as follows to activate a service using the attached telephone:
1
Take the phone off the hook.
2
Dial an ‘*’ followed by the activation code. If you dial a ‘#’ after the activation
code, the service will be activated instantly.
3
Wait for the confirmation tone, and place the phone on the hook.
To deactivate the service, clear the corresponding check box.
The activation code depends on your provider’s configuration. The
activation codes can be found on the
Telephony Services
Web page.
To deactivate the service, dial a ‘#’ followed by the activation code.
The Forced FXO service cannot be activated on your phone.
Page 53 / 132
45
E-DOC-CTC-20051017-0149 v1.0
Chapter 4
Voice over IP
Using the services on
the phone
The following table explains how to use a telephony service. The commands
depend on your provider’s configuration and might be different from those
described here. For more information, see your provider’s documentation.
Make sure your phone is off-hook when you dial the commands.
If your phone does not have an
R
or another hook flash button, put down
the hook for 1/2 second and then dial the command number.
To use the service:
Proceed as follows:
Call Hold
To put person A on hold:
1
Dial
R
,
2
to put the call with person A on hold.
2
Dial
R
,
1
to retrieve the call on hold.
To put person A on hold and set up a call to person
B:
1
Dial
R
,
2
to put the call with person A on hold.
2
Wait for the dialling tone, and dial the number
of person B.
3
Dial
R
,
2
to switch back to person A.
Person B is put on hold.
Call Waiting
You are in a phone conversation with person A
while person B is calling you. The phone produces
a waiting tone and - if CLIP is enabled and CLIR
disabled - displays the number of person B.
Do one of the following:
±
To reject the incoming call, dial
R
,
0
.
±
To terminate the first call and to switch to the
waiting call, dial
R
,
1
.
±
If you do not want to terminate the first call,
dial
R
,
2
to keep the first caller on hold while
answering the second call.
±
To return to person A while putting
person B on hold, dial
R
,
2
.
±
To return to person A while terminating
the call with person B, dial
R
,
1
.
Call Transfer
You receive a phone call from person A and you
want to transfer him to person B.
1
Dial
R
,
2
.
2
Wait for the dialling tone.
3
Dial the number of person B.
Person B picks up the phone.
4
Dial
R
,
4
to transfer the call.
5
Hang up.
Page 54 / 132
46
E-DOC-CTC-20051017-0149 v1.0
Chapter 4
Voice over IP
Command overview
The table below lists all standard service codes of the telephony services. These
might be different on your SpeedTouch™, depending on your provider.
Address book
On the SpeedTouch™ Web pages, an address book is available list your contacts, so
that you can easily call or e-mail them. For more information, see
“5.5.2 Address
Book” on page 70
.
Conference Call (3 Parties)
To set up a conference call:
1
Call person A.
2
Dial
R
,
2
.
Person A is put on hold.
3
Wait for the dialling tone.
4
Dial the number of person B.
Person B picks up the phone.
5
Dial
R
,
3
.
Once the conference call has been established, you
can:
1
Dial
R
,
2
to put the 2 calls on hold.
2
Dial
R
,
3
to retrieve the 2 held calls.
CLIR on call basis
It is possible to hide your phone number for one
particular call. Dial
*31*
directly followed by the
phone number of person A.
Forced FXO
To make a phone call over the regular telephone
line:
1
Dial
*01*
.
2
Wait for the dialling tone, and then dial the
phone number of person A.
To use the service:
Proceed as follows:
Phone command:
Is used to:
R 0
±
drop a held call
±
reject an incoming call
R 1
±
terminate an active call and switch to the
waiting or held call
R 2
±
put a call on hold
±
switch between active and waiting or held call
±
put a conference call on hold
R 3
±
establish a 3-party conference call
R 4
±
transfer a call
*31*
±
make an anonymous call (use CLIR) on call
basis
*01*
±
use the regular telephone line
Page 55 / 132
47
E-DOC-CTC-20051017-0149 v1.0
Chapter 5
SpeedTouch™ Web Interface
5
SpeedTouch™ Web Interface
SpeedTouch™
documentation
Consult:
±
The SpeedTouch™ Installation and Setup Guide
for more information on setup and installation procedures.

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