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Chapter 5
Troubleshooting
Adding IGD Discovery
and Control
Your Windows XP system is able to discover and control Internet Gateway Devices
(IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to
add the IGD Discovery and Control client to your system.
Proceed as follows:
1
On the Windows taskbar, click
Start
.
2
Select
(Settings >) Control Panel
>
Add or Remove Programs
.
3
In the
Add or Remove Programs
window, click
Add/Remove Windows
Components
.
The
Windows Components Wizard
appears:
4
Select
Networking Services
in the
Components
list and click
Details
.
5
In the
Networking Services
window, Select
Internet Gateway Device
Discovery and Control Client
and click
OK
.
6
Click
Next
to start the installation and follow the instructions in the
Windows
Components Wizard
.
7
At the end of the procedure the wizard informs you that the installation was
successful. Click
Finish
to quit.
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Chapter 5
Troubleshooting
5.3
Reset to Factory Defaults
Resetting your
SpeedTouch™
You might consider a reset to factory defaults as described below.
You can choose between:
±
Software reset
±
Hardware reset
A reset to factory default settings deletes the configuration profile settings.
Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed.
Also your WLAN clients will have to be re-associated, as described in
“2.2.2 Connecting Wireless Clients for the First Time” on page 20
.
Software reset
Proceed as follows:
1
Go to the SpeedTouch™ Web pages.
2
In the menu, select
SpeedTouch > Configuration
.
3
In the
Pick a task
list, click
Reset my SpeedTouch to default settings
.
The SpeedTouch™ restarts.
4
The SpeedTouch™ returns to the SpeedTouch™ home page (unless the IP
address of your computer is not in the same subnet as the default IP address
of the SpeedTouch™, being 192.168.1.254).
Hardware reset
Proceed as follows:
1
Make sure the SpeedTouch™ is turned on.
2
Use a pen or an unfolded paperclip to push the recessed reset button on the
back panel. The reset button is marked with a red circle. Push it until the power
LED lights red - this will take about 7 seconds.
!
Be aware that a reset to factory defaults will revoke all configurational
changes you made to the SpeedTouch™.
Ethernet
1
4
3
2
DSL
Reset
1
2
4
3
ON/OFF
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Chapter 5
Troubleshooting
3
Release the reset button.
4
The SpeedTouch™ restarts.
Page 109 / 110
Page 110 / 110
E-DOC-CTC-20051017-0147 v2.0
Need more help?
Additional help is available online at
www.speedtouch.com
© THOMSON 2005. All rights reserved.

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