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Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
13
Relationship among the Devices
This illustration shows a cable company that offers DOCSIS and PacketCable-compliant voice/data
services.
What the Modem Does
The Wireless Voice Gateway provides high-speed Internet access as well as cost-effective, toll-quality
telephone voice and fax/modem services over residential, commercial, and education subscribers on
public and private networks via an existing CATV infrastructure. It can inter-operate with the
PacketCable compliant head-end equipment and provide the IP-based voice communications. The IP
traffic can transfer between the Wireless Voice Gateway and DOCSIS compliant head-end equipment.
The data security secures upstream and downstream communications.
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Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
14
What the Modem Needs to Do Its Job
°
The Right Cable Company:
Make sure your local cable company provides data services that
use cable TV industry-standard DOCSIS compliant and PacketCable compliant technology.
°
The Internet/Telephony Service Provider (ISP/TSP):
Your cable company provides you
access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is
your gateway to the Internet and provides you with a pipeline to access Internet content on the
World Wide Web (WWW). The TSP provides you with telephony access to other modems or
other telephony services over the Public Switched Telephone Network (PSTN).
Check with your cable company to make sure you have everything you need to begin; they’ll know if
you need to install special software or re-configure your computer to make your cable internet service
work for you.
Page 18 / 89
Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
15
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use your
gateway. You should have the following information ready (which you will find on the sticker on the
gateway):
The serial number
The model number
The Cable Modem (CM) Media Access Control (MAC) address
The Terminal Adapter (EMTA) MAC address
Security information: Service Set IDentifier (SSID), Encryption key / passphrase (WPA2-PSK
by default), channel number. Default values are indicated underneath the modem on the sticker.
Please verify the following with the cable company
°
The cable service to your home supports DOCSIS compliant two-way modem access.
°
Your internet account has been set up. (The Media Terminal Adapter will provide data service if
the cable account is set up but no telephony service is available.)
°
You have a cable outlet near your PC and it is ready for Cable Modem service.
Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will
keep it connected to the Internet. This means that it will always be ready whenever you need.
Important Information
Your cable company should always be consulted before installing a new cable outlet. Do not attempt any
rewiring without contacting your cable company first.
Page 19 / 89
Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
16
Connecting the Wireless Voice Gateway to a Single Computer
This section of the manual explains how to connect your Wireless Voice Gateway to the USB or Ethernet
port on your computer and install the necessary software.
Please refer to Figure 1 to help you connect
your Digital Cable Modem for the best possible connection.
Attaching the Cable TV Wire to the Wireless Voice Gateway
1.
L
ocate the Cable TV wire. You may find it one of three ways:
a.
Connected directly to a TV, a Cable TV converter box, or VCR. The line will be connected to
the jack, which should be labeled either IN, CABLE IN, CATV, CATV IN, etc.
b.
Connected to a wall-mounted cable outlet.
c.
Coming out from under a baseboard heater or other location. See Figure 1 for the wiring
example.
Notes:
For optimum performance, be sure to
connect your Wireless Voice Gateway to the first
point the cable enters your home. The splitter
must be rated for at least 1GHz.
Fig. 1:
Basic Home Wiring
Page 20 / 89
Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
17
Important Connection Information
The Wireless Voice Gateway supports Ethernet connection.
Below are important points to remember before you connect the Wireless Voice Gateway.
°
For Ethernet connections, go to page 21.
°
For telephone and fax connections, go to page 23.
If you do not want to use the CD-ROM, follow instructions 1 through 4 to connect the Wireless Voice
Gateway to the Ethernet port on your computer.
Instructions must be followed in the order they
appear.
1.
Connect one end of the coaxial cable to the cable connection on the wall, and the other end to the
CABLE jack on the Wireless Voice Gateway.
2.
Attaching power cord to Wireless Voice Gateway and plug into the AC outlet.
3.
Insert the supplied Wireless Voice Gateway CD-ROM. Wait momentarily for the CD window display.
Fig. 2: Main screen of CD
4.
Close
all
open applications and dialog boxes, including the CD window.
Note: Some applications may interfere with your Wireless Voice Gateway installation.
DWG875/D

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