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D810R ADSL2+ Router User Guide
5.4.5 Software Update
1
．
Click “Update Software”
to display the window
shown in the right
figure. Click “Browse”
to select your update
file, and then click
“Update Software”.
5.4.6 Save/Reboot
1
．
Click “Save/Reboot” to
display the window
shown in the right
figure.
Rebooting device can
activate the changed
settings. However, the
ADSL connection is
automatically
interrupted before the
reboot.
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D810R ADSL2+ Router User Guide
Chapter 6 Appendix
A
ppendix 1: Troubleshooting
Trouble Case
Troubleshooting
Power Indicator
Off
Check if the power adapter is
Connected properly.
Check if the power adapter is matched.
ADSL Off
Check if the ADSL cable connection is
OK.
Make sure the telephone line is OK
you’re your phone.
Check the phone line cabling is right.
LAN Off
Check the Ethernet cable is OK.
Make sure the PC’s NIC indicator is ON.
Make sure the NIC works normally.
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Can’t access the
Internet
Make sure the above troubles are clear.
Make sure the dial-up connection is
established and set up.
Make sure the user name and password
are right.
If the dial-up is OK, please make sure
the IE proxy server is configured
properly.
Please try opening multiple web pages
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Appendix 2: FAQ
Q: What are VPI, VCI?
A: VPI (Virtual Path Identifier) and VCI (Virtual Channel
Identifier) are to identify ATM terminal (ADSL) for
DSLAM, usually provided the local ISP.
Q: What related parameters are required from your ISP?
A: For dial user, Connection protocol, User name,
Password, Value of VPI/VCI, Encapsulation mode and
so on.
Q: The firmware upgrade fails and I can’t enter the
Web-based management interface?
A: Contact the technical engineer for support or
after-sales service engineer.
Note:
please download the upgrade packets from the
Tenda website.
Q: Have completed all configurations, but can’t dial
through computer?
A: 1) Check the indicator of ADSL, it should be working
in normally.
2) Check the accuracy of parameter of value of
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85
VPI/VCI, Encapsulation mode and so on.
3) Make sure the dial-up connection is established.
4) You can check whether your ADSL Modem
succeeds in connection through PING command.
19216811.live