19216811.liveSmartRG™ Resi
dential Gateways
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C o n f i d e n t i a l
S m a r t R G © 2 0 1 2
Reset the Gateway
Hardware Reset
Reset the gateway by inserting a paper clip or similar tool into the reset switch hole located on
either the rear or the bottom of the gateway (depending upon model).
Press the switch briefly to
reset the device.
Hardware Reset (to Factory Default Settings)
To reset the gateway to its factory default settings press the reset switch for 4 to 5 seconds starting
at power up. After releasing the reset switch the gateway will continue booting with a factory
default configuration.
IMPORTANT
Pressing the reset switch for more than 6 seconds causes the SmartRG gateway to
reset into its
boot image
rendering the gateway non-functional. This condition can be
detected by:
the inability to access the Sma
rtRG gateway’s user interface using your
web browser
–
and-
the inability to properly establish a WAN connection
To correct this condition simply cycle power on the gateway.
Software Reset
To reset the gateway
using the SmartRG gateway’s
web UI:
1.
Select
Management -> Reboot.
2.
Click Reboot.
NOTE
Software resets, hardware resets and power cycles behave identically.