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SmartRG™ Resi
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C o n f i d e n t i a l
S m a r t R G © 2 0 1 2
Introduction
This document describes the features, functions and administration of SmartRG
™
residential
gateways.
Who Should Read This
User’s Manual
The information in this document is intended for Network Architects, NOC Administrators, Field
Service Technicians and other networking professionals responsible for deploying and managing
broadband access networks.
Additional Information
You may find the following documents to be helpful during your access network deployment:
SmartRG Data Sheets
SmartRG Product Release Notes
Deployment and Provisioning Presentation
Cisco
™
Prime Home
™
Modules List
Contacting SmartRG Inc.
Contact SmartRG Inc. for further assistance.
Hours of operation: Monday
–
Friday, 5am-6pm Pacific Time (UTC-8:00)
Support
1-360-859-1780
1-877-486-6210 (Toll free from the US & Canada)
Sales
1-360-859-1780
1-877-486-6210 (Toll free from the US & Canada)
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SmartRG™ Residenti
al Gateways
S m a r t R G © 2 0 1 2
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SmartRG
™
Residential Gateways
Advanced Features
Connect-and-Surf (Automatic WAN Configuration)
The
Connect-and-Surf
feature automatically establishes a WAN connection for default configured
gateways obviating the need for manual or custom configurations. The active physical layer is
detected (ADSL, VDSL or GigE) and layer 3 connectivity is established using PPP authentication or
DHCP.
NOTE
If you prefer to configure your SmartRG’s WAN interface manually, connect a lap
top to
any of the LAN ports and follow the instructions in the
“
Connecting a Computer to Your
SmartRG
™
Gateway
”
and
“
Use Case: Creating WAN Connections for Internet Access and
Remote Management
”
sections. Do NOT connect the WAN interface cable until after the
configuration is completed.
Activation (Automatic ACS Connection Configuration)
SmartRG gateways are designed to discover their service provider specific ACS management
settings without the use of custom firmware. SmartRG Inc. maintains an
activation server
that
associates a device’s MAC address with its service provider’s ACS settings. SmartRG gateways
contact the activation server to have their ACS settings modified upon initial power up (or after
being reset to factory default settings).
NOTE
Activation server support is provided for ALL SmartRG gateways at no additional cost.
SmartRG Inc. enters gateway MAC addresses into the activation server prior to
shipment.
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C o n f i d e n t i a l
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Cisco
™
Prime Home
™
TR-069 Client
SmartRG residential gateways are equipped with the Cisco
™
Prime Home
™
TR-069 client. Prime
Home is the premier CPE resident TR-069 client in the managed access market. It incorporates a
TR-069 protocol stack, a fully developed TR-098 data model and a growing list of gateway resident
applications. Prime Home enabled residential gateways ensure the highest level of TR-069
compliance providing maximum remote manageability and the greatest visibility into the
connected home behind the residential gateway yielding:
shorter integration times and lower system integration costs
improved customer support
–
and-
reduced operational expenses
Prime Home
™
Gateway Resident Advanced Applications
Prime Home
™
applications serve to enhance device manageability, increase visibility into the
connected home and provide revenue generating applications enabling service providers to further
monetize the broadband connection. The table below compares a standard TR-069 client against
the Prime Home enabled TR-069 client.
* This list reflects the potential support based on the standard data model. Results will vary as not
all TR-069 clients support the same level of functionality.
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SmartRG™ Residential Gateways
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SmartRG
™
Product Family
SmartRG residential gateways combine WAN connectivity with a firewall protected router and
industry leading TR-069 remote management support. Most variants provide 802.11, Wi-Fi
connectivity, as well.
See the SmartRG feature details below:
SR10
SR100
SR350N
SR350NE
SR500N
SR500NE
Models
Broadband
Connection
ADSL2+
ADSL2+
ADSL2+
Ethernet
Tri-mode:
ADSL2+, VDSL,
GigE
Tri-mode:
ADSL2+, VDSL,
GigE
10/100
Mbps LAN
Ports
1
4
4
3
5
4
LAN Device
Discovery
Managed
Firewall
Managed
WiFi
802.11N
802.11N
802.11N
802.11N
WiFi Signal
Monitor
IPv6
Control
Panel
Time
Blocking
Dynamic
Content
Filtering
IPTV Ready
Contact SmartRG Support for detailed descriptions and management of the features listed above.
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C o n f i d e n t i a l
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Front Panel LEDs
The
SmartRG’s front panel
LEDs can be useful for troubleshooting and diagnostic purposes. The
typical SmartRG front panel is shown below.
Figure 1 SmartRG Front Panel LEDs
The SmartRG front panel LEDs are defined as follows:
Power
ON: Power is on. OFF: Power is off.
WAN (SR500N/NE)
ON: Ethernet WAN Active. OFF: No link.
DSL
ON: Link established and active. OFF: No link. Blinking: Training mode.
Internet
ON: Internet connection established OFF: No Internet connection Blinking:
Data transfer on WAN Internet connection
LAN 1-4
ON: LAN link established and active OFF: No LAN link. BLINKING: Data
transfer on LAN port.
WLAN
ON: WLAN enabled. OFF: WLAN disabled. Blinking: data transfer currently
occurring over the WiFi interface.

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