Page 11 / 40
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11
Take out everything from your master phone
socket. Remove the old microfilter from the
cables and discard it. Continue to the
next page
.
If you have an
Openreach Modem
connected
to your pre-filtered faceplate disconnect it and
recycle it as you no longer need it.
If you have any
existing
broadband
equipment inserted:
Take it out of your master phone socket
and continue to the
next page
.
If you have a
phone
cable
already inserted:
OR
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12
1.
Plug the white end of the microfilter with
the grey DSL cable attached directly into
your master phone socket.
Plug in
4
your Sky Hub
2.
Plug in the
phone cable
OR
splitter
that
you previously removed to the microfilter
port marked ‘Sky Box/Phone’. If you are just
plugging in a phone cable plug it directly
into the microfilter.
3.
If you have a pre-filtered faceplate plug the
grey DSL cable directly into the top port on
the socket. You do not need a microfilter in
this set up.
Double filtering
Never plug microfilters into other
microfilters this includes pre-filtered
faceplates. As this will prevent your Sky
Broadband connection from working.
i
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13
5.
Now plug the blue connector of the black
power cable into the back of your Sky Hub.
Then plug it in at the mains and switch on.
4.
Plug the grey end of the DSL cable into
the back of your Sky Hub.
i
Final set up
Once you have completed all the steps, your set up should look like:
Standard master phone socket
Pre-filtered master phone socket
OR
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14
Fit microfilters
5
around your home
i
Why should I fit microfilters to all my other phone sockets that are in use?
Without correctly installed microfilters around your home, your Sky Broadband
connection may be slow, intermittent or may stop connecting at all.
Master phone
socket already
set up (shown in
section
4
Plug in
)
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15
Sky Box set up
Sky Box and
phone set up
Phone set up
i
Don’t have enough microfilters?
If you need additional microfilters
call us on
03442 410 515
. You can
still set up your Sky Hub, unplug
any other devices from
your phone sockets.
Then, once you have
your extra microfilters,
reconnect the devices
as above.
For these set ups, this is how you should
fit a microfilter to your phone socket:
19216811.live