Page 6 / 180 Scroll up to view Page 1 - 5
5M.
Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . .116
Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
6A.
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Visiting the Sprint Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Contacting Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
6B.
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
How Can I Tell I’m Connected to 3G or 4G? . . . . . . . . . . . . . . . . . . . . . . . . . . .120
How Do I Connect to Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Is Roaming on 4G Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
What Do I Do if I Forget the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . . . . . . . .121
What Do I Do if I Forget the Administrator Password? . . . . . . . . . . . . . . . . . . .121
What Do I Do if the Home Page Displays “Charging paused”? . . . . . . . . . . .122
If the Connection is “Always On,” Am I Always Being Billed?. . . . . . . . . . . . .122
Questions About GPS and Sprint Location Services . . . . . . . . . . . . . . . . . . . .122
How Do I Access My Corporate Network Through a VPN?. . . . . . . . . . . . . . .124
Are Terminal Sessions Supported?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
6C.
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Extending Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Device Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Improving Signal Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Improving 3G Network Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Improving Wi-Fi Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Security Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Finding the MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Finding the IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
6D.
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
General Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
LCD Is Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Insufficient Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Cannot Connect to Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Cannot Connect Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Cannot Display the Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Cannot Connect to the 3G or 4G Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
The Device Seems to Have Stopped Charging. . . . . . . . . . . . . . . . . . . . . . . . .136
Sprint Location Services Aren’t Working or Don’t Seem to Be Available. . . .136
GPS Fix Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds . . . . . .136
Page 7 / 180
Section 7: Technical Specifications, Safety Information, and
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
7A.
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . .138
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
7B.
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
7C.
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
7D.
Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Additional Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Page 8 / 180
Page 9 / 180
Section 1
Getting Started
Page 10 / 180
2
Getting Started
Section 1A
About This Guide
Your device allows you to easily connect to the Internet and to share your 3G or 4G connection.
This user guide is designed to provide you with all the information you need to install and use your
Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless.
Note:
The printed Get Started guide that comes with the device should be sufficient for most installations.
Section 1 (which you are reading) lists the system requirements for using the device.
Section 2 describes the buttons, connectors, and other components of the device. (See “Your
Device” on page 5.)
Section 3 provides step-by-step instructions for setting up the device. (See “Getting Your Device
Ready” on page 19.)
Section 4 describes common tasks for your device. (See “Using Your Device” on page 27.)
Section 5 describes advanced configuration of the device and the browser interface. (See
“Settings” on page 69.)
Section 6 contains frequently asked questions, troubleshooting tips, and resources for getting help.
(See “Resources” on page 117.)
Section 7 lists the electrical, radio frequency, and other parameters of the device for those who
require technical information, as well as safety information, regulatory information, and legal
information. (See “Technical Specifications, Safety Information, and Regulatory Information” on
page 137.)

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