19216811.live4-Port Cable/DSL Broadband Router Use’s Guide
5
Troubleshooting
5.1
Forget Password (Reset the Router without Login)
1. Use a pencil to press and hold the default button on the front panel of the
Router for 3~5 seconds.
2. Plug out the power of the Router, wait for 5 seconds, and then plug in again.
After the above two steps, the manufacture’s parameters will be restored in the
Router. The default password is guest.
5.2
Problems Related to Connection with Cable Modem
Please follow the following steps to check the problems:
1. Check whether the Cable modem works well or the signal is stable.
Normally there will be some indicator lights on the modem, users can check
whether the signal is ok or the modem works well from those lights. If not,
please contact the ISP.
2. Check the front panel of the Router, there are also 7 indicator lights there.
When the physical connection is correct, the Power light and the CPU light
should be solid , the WAN light should be blinking. If you use your computer,
the corresponding LAN port light should be blinking too. If not, please check
whether the cables work or not. If cables work, please follow the steps in 11.1
Forget Password (Reset the Router without Login) to reset the Router. Check
whether you can access the Internet, if not, go to step 3.
3. Open an Internet Explorer (or other web browser), type “192.168.10.1” in the
address bar, and then press “Enter”.
4. Input “guest” for the User Name, and “guest” for the Password, and then
press OK.
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