Prolink H6300G Router Manual PDF (Setup & Configuration Guide)

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59

ADSL

Transmit total PDUs:

This field displays the number of total PDU transmitted in the last

second.

Transmit total Error Counts:

This field displays the number of total error transmitted in

the last second.

Receive total PDUs:

This field displays the number of total PDU received in the last

second.

Receive total Error Counts:

This field displays the number of total error received in the

last second.

WLAN

Tx Frames Count:

This field displays the number of frames transmitted in the last

second.

Tx Errors Count:

This field displays the number of errors frames transmitted in the last

second.

Tx Drops Count:

This field displays the number of drops frames transmitted in the last

second.

Rx Frames Count:

This field displays the number of frames received in the last second.

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60

Rx Errors Count:

This field displays the number of errors frames received in the last

second.

Rx Drops Count:

This field displays the number of drops frames received in the last

second.

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61

4.7 Help

If have any question in establishing ADSL2+ Router, you can read this sections and receive

useful information fast.

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62

Chapter 5

Troubleshooting

If the ADSL2+ Router is not functioning properly, you can refer first to this chapter for simple

troubleshooting before contacting your service provider. This could save your time and effort

but if the symptoms persist, then consult your service provider.

Problems starting up the router

Problem

Corrective Action

None of the LEDs

are on when you

turn on the router.

Check the connection between the adapter and the router. If

the error persists, you may have a hardware problem. In this

case you should contact technical support.

You have forgotten

your router login

and/or password

.

Try the default login and password, please refers to Chapter

3. If this fails, you can restore your router to its factory

settings by holding the Reset button on the back of your

router for 6 seconds above.

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63

Problems with the WAN Interface

Problem

Corrective Action

Initialization of the

PVC connection

(“linesync”) failed.

Ensure that the telephone cable is connected properly from

the ADSL port to the wall jack. The ADSL LED on the front

panel of the router should be on. Check that your VPI, VCI,

encapsulation type and type of multiplexing settings are the

same as those provided by your ISP. Reboot the router GE. If

you still have problems, you may need to verify these settings

with your ISP.

Frequent loss of

ADSL linesync

(disconnections).

Ensure that all other devices connected to the same

telephone line as your router (e.g. telephones, fax machines,

analogue modems) have a line filter connected between

them and the wall socket (unless you are using a Central

Splitter or Central Filter installed by a qualified and licensed

electrician), and ensure that all line filters are correctly

installed and the right way around. Missing line filters or line

filters installed the wrong way around can cause problems

with your ADSL connection, including causing frequent

disconnections.

Problems with the LAN Interface

Problem

Corrective Action

Can’t ping any PCs

on the LAN.

Check the Ethernet LEDs on the front panel. The LED should

be on for a port that has a PC connected. If it is off, check the

cables between your router and the PC. Make sure you have

uninstalled any software firewall for troubleshooting.

Verify that the IP address and the subnet mask are consistent

between the router and the workstations.

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