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Page 96 / 116 Scroll up to view Page 91 - 95
C
ONFIGURING
THE
ADSL R
4-58
Firmware Upgrade
Use the Firmware Upgrade screen to update the firmware or user interface
to the latest versions. Download the upgrade file, and save it to your hard
drive. Then click “Browse...” to look for the downloaded file. Click
“BEGIN UPGRADE”. Check the Status page Information section to
confirm that the upgrade process was successful.
Reset
Click “REBOOT ROUTER” to reset the
If you perform a reset from this page, the configurations will not be
changed back to the factory default settings.
Note:
If you use the Reset button on the rear panel, the
ADSL Router
performs a power reset. Press the button for over five seconds,
and the factory default settings will be restored.
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Page 97 / 116
4-59
Status
The Status page displays WAN/LAN connection status, firmware, and
hardware version numbers, illegal attempts to access your network, as well
as information on DHCP clients connected to your network. The security
log may be saved to a file by clicking “Save” and choosing a location.
The following items are included on the Status page:
Item
Description
INTERNET
Displays WAN connection type and status. Click the
Connect button to connect to your ISP.
GATEWAY
Displays system IP settings, as well as DHCP Server and
Firewall status.
INFORMATION
Displays the number of attached clients, the firmware
versions, the physical MAC address for each media interface,
and for the ADSL Router, as well as the hardware version
and serial number.
Security Log
Displays illegal attempts to access your network.
Save
Click on this button to save the security log file.
Clear
Click on this button to delete the access log.
Refresh
Click on this button to refresh the screen.
DHCP Client Log
Displays information on DHCP clients on your network.
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C
ONFIGURING
THE
ADSL R
OUTER
4-60
Finding the MAC address of a Network
Card
Windows 98/ME
Click Start/Run. Type “winipcfg” and press “ENTER”.
The MAC address is in the “Adapter Address” section.
Windows NT4/2000/XP
Click Start/Programs/Command Prompt. Type “ipconfig /all” and press
“ENTER”.
The MAC address is listed as the “Physical Address.”
Macintosh
Click System Preferences/Network.
The MAC address is listed as the “Ethernet Address” on the TCP/IP tab.
Linux
Run the command “/sbin/ifconfig.”
The MAC address is the value after the word “HWaddr.”
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Page 99 / 116
A-1
A
PPENDIX
A
T
ROUBLESHOOTING
This section describes common problems you may encounter and possible
solutions to them. The ADSL Router can be easily monitored through
panel indicators to identify problems.
Troubleshooting Chart
Symptom
Action
LED Indicators
Power LED is
Off
•
Check connections between the ADSL Router,
the external power supply, and the wall outlet.
•
If the power indicator does not turn on when the
power cord is plugged in, you may have a
problem with the power outlet, power cord, or
external power supply. However, if the unit
powers off after running for a while, check for
loose power connections, power losses, or
surges at the power outlet.
If you still cannot isolate the problem, then the
external power supply may be defective. In this
case, contact Technical Support for assistance.
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T
ROUBLESHOOTING
A-2
LED Indicators
Link LED is Off
•
Verify that the ADSL Router and attached device are
powered on.
•
Be sure the cable is plugged into both the ADSL
Router and the corresponding device.
•
Verify that the proper cable type is used and that its
length does not exceed the specified limits.
•
Be sure that the network interface on the attached
device is configured for the proper communication
speed and duplex mode.
•
Check the adapter on the attached device and cable
connections for possible defects. Replace any
defective adapter or cable if necessary.
Network Connection Problems
Cannot ping the
ADSL Router
from the
attached LAN
•
Verify that the IP addresses are properly configured.
For most applications, you should use the ADSL
Router’s DHCP function to dynamically assign IP
addresses to hosts on the attached LAN. However, if
you manually configure IP addresses on the LAN,
verify that the same network address (network
component of the IP address) and subnet mask are
used for both the ADSL Router and any attached
LAN devices.
•
Be sure the device you want to ping (or from which
you are pinging) has been configured for TCP/IP.
Troubleshooting Chart
Symptom
Action
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