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Page 106 / 118 Scroll up to view Page 101 - 105
NETGEAR RangeMax™ NEXT Wireless Router WNR834B User Manual
8-10
Troubleshooting
v1.2, January 2007
Using Your Wireless Card Setup Program
When you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is
installed that can provide helpful information about your wireless network. You can find this
program in your Windows program menu or as an icon in your system tray. Other wireless card
manufacturers may include a similar program.
If you have no specific wireless card setup program installed, you can use the basic setup utility in
Windows by following these steps:
1.
Open the Windows Control Panel and select Network Connections.
2.
Under the LAN section, double-click Wireless Network Connection.
Use the setup program to scan for available wireless networks. Look for a Network Name (SSID)
of NETGEAR or your custom SSID if you have changed it. If your wireless network does not
appear, check these conditions:
•
Is your router’s wireless radio enabled? See
“Configuring Security in the Advanced Wireless
Settings Menu” on page 3-6
.
•
Is your router’s SSID Broadcast enabled? See
“Configuring Security in the Advanced
Wireless Settings Menu” on page 3-6
.
•
Is your router set to a wireless standard that is not supported by your wireless card? Check the
Mode setting in
“Configuring Wireless Settings” on page 2-10
.
If your wireless network appears, but the signal strength is weak, check these conditions:
•
Is your router too far from your computer, or too close? Place your computer near the router,
but at least six feet away and see whether the signal strength improves.
•
Is your wireless signal obstructed by objects between the router and your computer? See
“Optimizing Wireless Performance” on page 6-13
.
If your wireless network appears and has good signal strength, configure your wireless card and
router for the simplest possible connection as described in the next section.
Setting Up and Testing Basic Wireless Connectivity
Note:
If you use a wireless computer to change wireless settings, you may be
disconnected when you click Apply. Reconfigure your wireless adapter to match
the new settings or access the wireless router from a wired computer to make any
further changes.
Page 107 / 118
NETGEAR RangeMax™ NEXT Wireless Router WNR834B User Manual
Troubleshooting
8-11
v1.2, January 2007
Follow the instructions below to set up and test basic wireless connectivity. Once you have
established basic wireless connectivity, you can enable security settings appropriate to your needs.
1.
In the main menu of the WNR834B router, under the heading Setup, click Wireless Settings
.
2.
For the wireless network name (SSID), use the default name or choose a suitable descriptive
name. In the SSID box, you can enter a value of up to 32 alphanumeric characters. The default
SSID is NETGEAR.
3.
Set the Region. Select the region in which the wireless interface will operate.
4.
Set the Channel. The default channel is Auto.
Figure 8-1
Note:
The SSID is case sensitive; NETGEAR is not the same as nETgear. Also, the
SSID of any wireless access adapters must match the SSID you configure in
the RangeMax NEXT Wireless Router WNR834B. If they do not match, you
will not get a wireless connection to the WNR834B.
Page 108 / 118
NETGEAR RangeMax™ NEXT Wireless Router WNR834B User Manual
8-12
Troubleshooting
v1.2, January 2007
This field determines which operating frequency is used. It should not be necessary to change
the wireless channel unless you notice interference problems with another nearby wireless
router or access point. Select a channel that is not being used by any other wireless networks
within several hundred feet of your router. For more information on the wireless channel
frequencies, see
“Wireless Communications” in Appendix B
.
5.
Set the Mode to g and b.
6.
For Security Options, select None.
7.
Click Apply to save your changes.
8.
In the main menu of the WNR834B router, under the heading Advanced, click
Wireless Settings
.
9.
Make sure the checkboxes are selected for Enable Wireless Router Radio and Enable SSID
Broadcast.
10.
Click Setup Access List.
11.
Make sure that the checkbox is
not
selected for Turn Access Control On.
12.
Configure and test your wireless computer for wireless connectivity.
Note:
If you are configuring the router from a wireless computer and you change the
router’s SSID, channel, or security settings, you will lose your wireless
connection when you click Apply. You must then change the wireless settings
of your computer to match the router’s new settings.
Figure 8-2
Page 109 / 118
NETGEAR RangeMax™ NEXT Wireless Router WNR834B User Manual
Troubleshooting
8-13
v1.2, January 2007
Program the wireless adapter of your computer to have the same SSID and channel that you
configured in the router, and disable encryption. Check that your computer has a wireless link
and is able to obtain an IP address by DHCP from the router.
Once your computer has basic wireless connectivity to the router, you can configure the advanced
wireless security functions of the computer and router.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password back to
password
. You can erase the current configuration and
restore factory defaults in two ways:
•
Use the Erase function of the router (see
“Erasing the Configuration” on page 7-8
).
•
Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the router.
1.
Press and hold the Default Reset button for 10 seconds.
2.
Release the Default Reset button and wait for the router to reboot.
If the wireless router fails to restart or the power light continues to blink or turns solid amber, the
unit may be defective. If the error persists, you might have a hardware problem and should contact
technical support at
www.netgear.com/support
.
Page 110 / 118
NETGEAR RangeMax™ NEXT Wireless Router WNR834B User Manual
8-14
Troubleshooting
v1.2, January 2007

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