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Page 91 / 114 Scroll up to view Page 86 - 90
Advanced Settings
91
N300 Wireless Gigabit Router WNR3500Lv2
IPv6
You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does
not detect it automatically.
To set up an IPv6 Internet connection type:
1.
Select
Advanced > Advanced Setup > IPv6
to display the following screen:
2.
Select the IPv6 connection type from the list. Your Internet service provider (ISP) can
provide this information.
•
If your ISP did not provide details, you can select
IPv6 Tunnel
.
•
If you are not sure, select
Auto Detect
so that the router detects the IPv6 type that is
in use.
•
If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, then
select
IPv6 auto config
.
3.
Click
Apply
so that your changes take effect.
Traffic Meter
Traffic metering allows you to monitor the volume of Internet traffic passing through your
router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a
monthly limit, and get a live update of traffic usage.
Page 92 / 114
Advanced Settings
92
N300 Wireless Gigabit Router WNR3500Lv2
To monitor Internet traffic:
1.
Click
Advanced > Advanced Setup > Traffic Meter
to display the following screen:
2.
To enable the Traffic Meter, select the
Enable Traffic Meter
check box.
3.
If you would like to record and restrict the volume of Internet traffic, select the
Traffic
volume control
by
radio button. You can select one of the following options for controlling
the traffic volume:
No Limit
. No restriction is applied when the traffic limit is reached.
Download only
. The restriction is applied to incoming traffic only.
Both Directions
. The restriction is applied to both incoming and outgoing traffic.
4.
You can limit the amount of data traffic allowed per month by specifying how many Mbytes
per month are allowed or by specifying how many hours of traffic are allowed.
5.
Set the Traffic Counter to begin at a specific time and date.
6.
Set up Traffic Control to issue a warning message before the monthly limit of Mbytes or
hours is reached. You can select one of the following to occur when the limit is attained:
•
The Internet LED flashes green or amber.
•
The Internet connection is disconnected and disabled.
7.
Set up Internet Traffic Statistics to monitor the data traffic.
8.
Click the
Traffic Status
button to get a live update on Internet traffic status on your router.
9.
Click
Apply
to save your settings.
Page 93 / 114
93
9
9.
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might have with
your router. If you do not find the solution here, check the NETGEAR support site at
for product and contact information.
This chapter contains the following sections:
•
Quick Tips
•
Troubleshooting with the LEDs
•
Cannot Log In to the Router
•
Cannot Access the Internet
•
Changes Not Saved
•
Wireless Connectivity
•
Wireless Connectivity
•
Troubleshoot Your Network Using the Ping Utility
•
Troubleshoot Your Network Using the Ping Utility
Page 94 / 114
Troubleshooting
94
N300 Wireless Gigabit Router WNR3500Lv2
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
Be sure to restart your network in this sequence:
1.
Turn off
and
unplug the modem.
2.
Turn off the router and computers.
3.
Plug in the modem and turn it on. Wait 2 minutes.
4.
Turn on the router and wait 2 minutes.
5.
Turn on the computers.
Check Ethernet Cable Connections
Make sure that the Ethernet cables are securely plugged in.
•
The Internet LED on the router is on if the Ethernet cable connecting the router and the
modem is plugged in securely and the modem and router are turned on.
•
For each powered-on computer connected to the router by an Ethernet cable, the
corresponding numbered router LAN port LED is on.
Wireless Settings
Make sure that the wireless settings in the computer and router match exactly.
•
For a wirelessly connected computer, the wireless network name (SSID) and wireless
security settings of the router and wireless computer need to match exactly.
•
If you set up an access list in the Advanced Wireless Settings screen, you have to add
each wireless computer’s MAC address to the router’s access list.
Network Settings
Make sure that the network settings of the computer are correct.
•
Wired and wirelessly connected computers need to have network (IP) addresses on the
same network as the router. The simplest way to do this is to configure each computer to
obtain an IP address automatically using DHCP.
•
Some cable modem service providers require you to use the MAC address of the
computer initially registered on the account. You can view the MAC address in the
Attached Devices screen.
Page 95 / 114
Troubleshooting
95
N300 Wireless Gigabit Router WNR3500Lv2
Troubleshooting with the LEDs
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power LED
is on.
2.
Verify that the Power LED turns amber within a few seconds, indicating that the self-test is
running.
3.
After approximately 30 seconds, verify that:
•
The Power LED is solid green.
•
The Internet LED is on.
•
A numbered Ethernet port LED is on for any local port that is connected to a
computer. This indicates that a link has been established to the connected device.
The LEDs on the front panel of the router can be used for troubleshooting.
Power LED Is Off or Blinking
•
Make sure that the power cord is securely connected to your router and that the power
adapter is securely connected to a functioning power outlet.
•
Check that you are using the 12V DC, 1.5A power adapter that NETGEAR supplied for
this product.
•
If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
can happen if a firmware upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, you have a hardware problem. For recovery instructions, or
help with a hardware problem, contact technical support at
www.netgear.com/support.
Power LED Stays Amber
When the router is turned on, the Power LED turns amber for about 20 seconds and then
turns green. If the LED does not turn green, the router has a problem.
If the Power LED is still amber 1 minute after you turn on power to the router:
1.
Turn the power off and back on to see if the router recovers.
2.
Press and hold the
Restore Factory Settings
button to return the router to its factory
setting, as explained in
Troubleshoot Your Network Using the Ping Utility
on page 100.
If the error persists, you might have a hardware problem and should contact technical
support at
www.netgear.com/support.
LEDs Never Turn Off
When the router is turned on, the LEDs turns on for about 10 seconds and then turn off. If all
the LEDs stay on, there is a fault within the router.
If all LEDs are still on 1 minute after power-up:

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