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NETGEAR genie App
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genie app and genie mobile app
NETGEAR genie App Dashboard (Home Screen)
The home screen has a dashboard that lets you see the status of your Internet connection
and network at a glance. You can click any of the six sections of the dashboard to view more
detailed information. The left column has the menu.
Menu
Language
Support
Dashboard
(Click to
view
details)
Retrieve wireless password
About the
genie pp
Figure 5. Home screen with dashboard, language, and support
The dashboard screen displays with the following menu items when you launch the genie
app
.
Internet
. Monitor and repair Internet connectivity issues, for both wired and wireless
connections.
WiFi Connection
. View or change the wireless settings for your router.
Router Settings
. Log in to your router to view or change its settings.
Network Map
. View network devices connected to your network.
Parental Controls
. Manage Parental Controls to protect devices in your network from
inappropriate contents.
ReadySHARE
. If you connected a USB storage device to the USB port on the router,
then you can access its contents.
AirPrint
. This feature turns your printer into an AirPrint-enabled printer so that your iOS
devices can use printers in the same network.
Network Support
. The support FAQs are available on the computer without an Internet
connection. You can get answers to common router issues here. Some simple network
tools are available to help you debug the network as well.
The menu selections are described in more detail in the following sections in this chapter.
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NETGEAR genie App
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genie app and genie mobile app
Log In to the Router with the NETGEAR genie App
To access some genie app features, you have to log in to your router.
The user name is admin. Enter the router password. The default setting is
password
in
lower-case letters. The password is case-sensitive.
Note:
The user name and password are different from the user name and
password you might get from your Internet service provider (ISP).
Internet
The Internet screen is where you can run Speed Test and monitor Internet traffic. Select
Internet
. The following screen displays:
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genie app and genie mobile app
Fix an Internet Connection Problem
If your Internet connection is not working, the Internet pane on the Home screen is red, as
shown in the following figure:
When you select
Internet
, the genie app tries to detect the problem:
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genie app and genie mobile app
WiFi Connection
You can use this screen to view wireless networks in your area, and to select and join a
wireless network. Click
WiFi Connection
, and the following screen displays:
From this screen you can also view Wi-Fi channels in use in your area, and view information
about guest access to your network if your router supports a guest network.
Clicking
Guest Access
takes you to the same screen that is available through the Router
Settings screen. See
Guest Access
on page
28.
WiFi Channel
Select
WiFi Connection > WiFi Channel
, and the following screen displays:
Your network is shown in blue. Yellow shows other networks in your area. If many wireless
networks at your location use the same channel as your wireless network, you might
experience interference. You can change the wireless channel of your network here. Note
that many countries and geographic locations have laws or guidelines about which channels
can be used. Depending on your location, some channels might not be available.
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Router Settings
1.
Select
Router Settings
.
If you have not yet logged in to the router, you are prompted to log in:
2.
For the router password, enter
password
if you did not change it, or enter the password that
you set up.
The router password is case-sensitive.
You can click the following tabs on this screen to view or change many of the router settings:
Wireless Settings
ReadySHARE
Guest Access
Traffic Meter
Router Update

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