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Page 101 / 114 Scroll up to view Page 96 - 100
Troubleshooting
101
N600 Wireless Dual Band Gigabit Router WNDRMAC
If your computer obtains its information from the router by DHCP, reboot the computer,
and verify the gateway address.
•
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no
longer need to run that software after installing your router. You might need to go to
Internet Explorer and select
Tools > Internet Options
, click the
Connections
tab, and
select
Never dial a connection
.
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
•
When entering configuration settings, always click the
Apply
button before moving to
another screen or tab, or your changes are lost.
•
Click the
Refresh
or
Reload
button in the Web browser. The changes might have
occurred, but the old settings might be in the Web browser’s cache.
Incorrect Date or Time
Select
Advanced > Security > Schedule
to display the current date and time. The router
uses the Network Time Protocol (NTP) to obtain the current time from one of several network
time servers on the Internet. Each entry in the log is stamped with the date and time of day.
Problems with the date and time function can include the following:
•
Date shown is January 1, 2000. This means the router has not yet successfully reached a
network time server. Check that your Internet access is configured correctly. If you have
just finished setting up the router, wait at least 5 minutes, and check the date and time
again.
•
Time is off by one hour. The router does not automatically sense daylight savings time. In
the Schedule screen, select the
Automatically adjust for daylight savings time
check
box.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem.
•
Does the wireless device or computer that you are using find your wireless network?
If not, check the 2.4 GHz and 5 GHz LEDs on the front of the router. They should be lit. If
they aren’t, you can press the
Wireless
button on the front of the router to turn the
router’s wireless radios back on.
If you disabled the router’s SSID broadcast, then your wireless network is hidden and
does not show up in your wireless client’s scanning list. (By default, SSID broadcast is
enabled.)
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Page 102 / 114
Troubleshooting
102
N600 Wireless Dual Band Gigabit Router WNDRMAC
•
If your wireless device finds the network but you cannot join the network, check to make
sure that your wireless device is compatible with the network that you selected (2.4 GHz
or 5 GHz).
•
Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
•
To check the wireless settings for the router, use an Ethernet cable to connect a computer
to a LAN port on the router. Then log in to the router and look on the dashboard on the
Basic Home screen
:
You can click the
Wireless
pane to view more details. Be sure to configure both sections
(for 2.4 GHz b/g/n and 5 GHz a/n) on the Wireless Settings screen and to click
Apply
if
you make changes.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet away, and see whether the signal strength improves.
•
Is your wireless signal blocked by objects between the router and your computer?
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Page 103 / 114
103
A
A.
Supplemental Information
This appendix provides factory default settings, technical specifications for the N600
Wireless Dual Band Gigabit Router WNDRMAC, and links to related documents.
•
Factory Default Settings
•
Technical Specifications
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Page 104 / 114
Supplemental Information
104
N600 Wireless Dual Band Gigabit Router WNDRMAC
Factory Default Settings
You can restore the factory default configuration settings to reset the router’s user name to
admin,
the password to
password,
and the IP address to
www.routerlogin.net
. This
procedure erases your current configuration, including your wireless security settings, and
restores the factory defaults. When you log in after resetting, the Smart Wizard configuration
assistant prompts you to configure these settings.
To restore the factory default settings:
1.
Use a sharp object such as a pen or a paper clip to press and hold the
Restore Factory
Settings
button, located on the bottom of the router, for over 2 seconds until the Power
LED turns to blinking amber.
2.
Release the Restore Factory Settings button, and wait for the router to reboot.
The factory default settings are restored so that you can access the router from your Web
browser using the factory defaults.
Table 4.
WNDRMAC Router Default Configuration Settings
Feature
Default setting
Router login URL
www.routerlogin.net
or
www
.
routerlogin.com
User name (case-sensitive)
printed on product label
admin
Password (case-sensitive) printed
on product label
password
Internet MAC address
Use default hardware address
MTU size
1500
Router LAN IP address printed on
product label (gateway IP address)
192.168.1.1
Router subnet
255.255.255.0
DHCP server
Enabled
DHCP range
192.168.1.2 to 192.168.1.254
Time zone
Pacific time
Time zone daylight savings time
Disabled
Allow a registrar to configure this
router
Enabled
Wireless communication
Enabled
Wireless network names (SSIDs)
• The unique default network name is printed on product label
• 2.4 GHz b/g/n guest network: NETGEAR-Guest
• 5 GHz a/n guest network: NETGEAR-5G-Guest
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Page 105 / 114
Supplemental Information
105
N600 Wireless Dual Band Gigabit Router WNDRMAC
Security
The unique default password is printed on product label.
Broadcast SSID
Enabled
Transmission speed
Auto
*
Country/region
United States in the US; otherwise varies by region
RF channel
6 until region selected
Operating mode
• 2.4GHz b/g/n: Up to 130 Mbps
• 5GHz a/n: Up to 300 Mbps
Data rate
Best
Output power
Full
Inbound (communications coming
in from the Internet)
Disabled (bars all unsolicited requests)
Outbound (communications going
out to the Internet)
Enabled (all)
*. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will
vary. Network conditions and environmental factors, including volume of network traffic, building materials
and construction, and network overhead, lower actual data throughput rate.
Table 4.
WNDRMAC Router Default Configuration Settings (Continued)
Feature
Default setting
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