19216811.liveTroubleshooting
121
N750 Wireless Dual Band Gigabit Router WNDR4300
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem.
•
Does the wireless device or computer that you are using find your wireless network?
If not, check the 2.4 GHz and 5 GHz LEDs on the front of the router. They should be lit. If
they are not, you can press the Wireless button on the front of the router to turn the
routers wireless radios back on.
If you disabled the router’s SSID broadcast, then your wireless network is hidden and
does not show up in your wireless client's scanning list. (By default, SSID broadcast is
enabled.)
•
If your wireless device finds the network but you cannot join the network, check to make
sure your wireless device is compatible with the network that you selected (2.4 GHz or
5 GHz).
•
Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
•
If you want to check the wireless settings for the router, use an Ethernet cable to connect
a computer to a LAN port on the router. Then log in to the router and select
Setup >
Wireless Settings
(see
Wireless Settings Screen Fields
on page
29).
Note:
Note: Be sure to configure both sections (for 2.4 GHz b/g/n and 5 GHz
a/n) on the Wireless Settings screen and to click Apply if you make
changes.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (1.8 meters) away, and see if the signal strength improves.
•
Is your wireless signal blocked by objects between the router and your computer?