Reference Manual for the NETGEAR 54 Mbps Wireless USB Print Server with 4-Port Switch

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Troubleshooting

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Basic Functioning

If you have trouble setting up your WGPS606, check the tips below.

The wireless USB print server has no power

•

Make sure the power cord is connected to the wireless USB print server.

•

Make sure the power adapter is connected to a functioning power outlet. If it is in a power

strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it

is not a switched outlet.

•

Make sure you are using the correct NETGEAR power adapter supplied with your wireless

USB print server.

No lights are lit on the wireless USB print server

It takes a few seconds for the status light to be lit. Wait a minute and check the status light

on the wireless USB print server.

Printing Errors

The printer is printing “garbage” characters

•

It is possible that the printer does not match the printer driver in the operating system. Run the

Set Up This PC Wizard to correct this problem.

•

If two printers are connected to the WGPS606, the printer driver may have been incorrectly

selected. Run the Set Up This PC Wizard to verify that the correct driver is selected for the

printer your want to use.

Windows error message appears when printing

Consult Windows help.

Also, look at the status screen of the WGPS606 to see if the printer is listed as “idle” “printing”

“no paper” or “error.” Correct any problem indicated.

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Troubleshooting

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Differences in How Windows Handles Printing to the WGPS606

•

For Windows XP and 2000: TCP/IP Line Printer Remote (LPR) Printing

—

You print directly to your wireless USB print server. Print jobs are spooled (queued) on

each computer. The computer sends the print job directly to the LAN IP address of the

WGPS606.

—

If multiple large print jobs are sent at the same time, Windows will report an error while it

waits for the printer to become available and retries automatically until the job prints. You

can ignore the Windows error message.

•

For Windows 95/98/Me: Printer Port Driver

—

The Smart Wizard installs the Printer Port Driver on the Windows computer.

—

You print directly to your wireless USB print server. Print jobs are spooled (queued) on

each computer. If multiple large print jobs are sent at the same time, the Printer Port Driver

suppresses Windows printer busy error messages while waiting for the printer to become

available and retries automatically until the job prints.

The print server is not found

Make sure you can access the Internet or other places on your network from your computer. If you

cannot, then troubleshoot your computer or network connectivity.

If you are running a software firewall, disable it. This includes the Windows XP firewall — which

may have been turned on during Windows upgrade or installation without you being aware of it.

If you have more than one network, be sure the WGPS606 is on the network you are trying to use.

Nothing is printing

•

Try printing from another computer. If this is successful, then there is a problem with your

computer configuration, not the print server. Consult the computer and operating system

documentation.

•

Turn off the print server, then turn it on. Test whether the print server works.

•

If the printer does not match the printer driver in the operating system, then run the Set Up this

PC wizard. See

“Now, Set Up a PC” on page 3-5

.

•

Disable the printer's bidirectional feature, if it is turned on.

Reference Manual for the NETGEAR 54 Mbps Wireless USB Print Server with 4-Port Switch

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Troubleshooting

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I am using a DHCP server, and the Wireless USB Print Server

gets an IP Address conflict

If the wireless USB print server is left on when the DHCP server is turned off, the wireless USB

print server will retain its IP Address without informing the DHCP server. If possible, reserve the

IP address in the DHCP server for the wireless USB print server.

Restoring the Default Configuration

This section explains how to restore the factory default configuration settings to the WGPS606.

Use the Default Reset button on the rear panel of the wireless USB print server. Use this method

for cases when the administration password or IP address is not known. See

“Reset and Restore to

Factory Defaults Button” on page 2-6

for a description of this button.

Windows Printer Port Management

•

If you change the printer attached to the WGPS606, run the Smart Wizard program again and

set up the new printer.

•

Print jobs can be managed from Windows. Open the Printers folder (Start -> Settings ->

Printers) and double-click any printer to see the current print jobs.

•

For a Windows XP or 2000 computer, use Start -> Printers to open the Printers folder, then

right-click the Printer and select Properties. Use the Advanced and Device Settings tab pages

to configure printing preferences for this computer.

•

For a Windows 98/Me computer, use Start -> Settings -> Printers to open the Printers folder,

then right-click the Printer and select Properties. The Port Settings button is on either the

Details or Port tab, depending on your version of Windows. Increase the retry interval if print

jobs fail to print because they have to wait a long time to gain access to a printer that is heavily

used.

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Specifications

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Appendix A

Specifications

This appendix provides the NETGEAR 54 Mbps Wireless USB Print Server with 4-Port Switch

WGPS606 technical specifications.

Specifications for the WGPS606

Parameter

NETGEAR 54 Mbps Wireless USB Print Server with 4-Port Switch

WGPS606

Radio Data Rates

1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps Auto Rate Sensing

Frequency

2.4-2.5Ghz

Data Encoding:

Direct Sequence Spread Spectrum (DSSS) for 802.11b and Orthogonal

Frequency Division Multiplexing (OFDM) for 802.11g

Wireless Security:

WEP and WPA-PSK

Network Management

Web-based configuration and status monitoring

Status LEDs

Power/Ethernet LAN/Wireless LAN/LPT1 and LPT2

Dimensions:

28x175x119 mm (1.1x6.9x4.7 inches)

Power Adapter

12V, 1.0 A

Weight

0.6 lb (0.27kg)

Electromagnetic

Compliance

FCC Part 15 Class B and Class C, C-tic, VCCI

Environmental

Specifications

Operating temperature: 0 to 40° C

Operating humidity: 5-95%, non-condensing

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Specifications

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