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User’s Guide for the WG602 v3 54 Mbps Wireless Access Point
6-2
Troubleshooting
202-10060-01, September 2004
Make sure the cable connectors are securely plugged in at the access point and the network
device (hub, switch, or router).
Make sure the connected device is turned on.
Be sure the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the
network device has Auto Uplink™ (MDI/MDIX) ports, you may use a cross-over cable. See
the Reference Manual for a full explanation of cable types.
The Wireless LAN activity light is not lit.
The access point’s antenna is not working.
If the Wireless LAN activity light stays off, disconnect the adapter from its power source and
then plug it in again.
Make sure the antenna is tightly connected to the WG602 v3.
Contact NETGEAR if the Wireless LAN light remains off.
I cannot configure the wireless access point from a browser.
Check these items:
The WG602 v3 is properly installed, LAN connections are OK, and it is powered on. Check
that the LAN port LED is amber or green to verify that the Ethernet connection is OK.
If you are using the NetBIOS name of the WG602 v3 to connect, ensure that your PC and the
WG602 v3 are on the same network segment or that there is a WINS server on your network.
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the range of
the WG602 v3. The WG602 v3 default IP Address is 192.168.0.227 and the default Subnet
Mask is 255.255.255.0. If you are not sure about these settings, follow the instructions for
“Installing the 54 Mbps Wireless Access Point WG602 v3” on page 3-4
.
I cannot access the Internet or the LAN with a wireless capable
computer.
There is a configuration problem. Check these items:
You may not have restarted the computer with the wireless adapter to have TCP/IP changes
take effect. Restart the computer.
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User’s Guide for the WG602 v3 54 Mbps Wireless Access Point
Troubleshooting
6-3
202-10060-01, September 2004
The computer with the wireless adapter may not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up properly
for that network. The usual setting for Windows Network Properties
is “Obtain an IP address
automatically.”
The access point’s default values may not work with your network. Check the access point
default configuration against the configuration of other devices in your network.
For full instructions on changing the access point’s default values, see the Reference Manual
on the
Resource CD for the 54 Mbps Wireless Access Point WG602 v3 (230-10106-01)
.
When I enter a URL or IP address I get a timeout error.
A number of things could be causing this. Try the following troubleshooting steps:
Check whether other PCs work. If they do, ensure that your PCs TCP/IP settings are correct. If
using a Fixed (Static) IP Address, check the Subnet Mask, Default Gateway, DNS, and IP
Addresses.
If the PCs are configured correctly, but still not working, ensure that the WG602 v3 is
connected and turned on. Connect to it and check its settings. If you cannot connect to it, check
the LAN and power connections.
If the WG602 v3 is configured correctly, check your Internet connection (DSL/Cable modem
etc.) to make sure that it is working correctly.
Using the Reset Button to Restore Factory Default Settings
The Reset button (see
“WG602 v3 Wireless Access Point Rear Panel” on page 2-6
) has two
functions:
Reboot.
When pressed and released quickly, the WG602 v3 will reboot (restart).
Reset to Factory Defaults.
This button can also be used to clear ALL data and restore ALL
settings to the factory default values.
To clear all data and restore the factory default values:
1.
Use something with a small point, such as a pen, to press the Reset button in for at least 10
seconds.
2.
Release the Reset button.
The factory default configuration has now been restored, and the WG602 v3 is ready for use.
Page 58 / 120
User’s Guide for the WG602 v3 54 Mbps Wireless Access Point
6-4
Troubleshooting
202-10060-01, September 2004
Page 59 / 120
User’s Guide for the WG602 v3 54 Mbps Wireless Access Point
Specifications
A-1
202-10060-01, September 2004
Appendix A
Specifications
This appendix provides the 54 Mbps Wireless Access Point WG602 v3 technical specifications.
Specifications for the WG602 v3
Parameter
54 Mbps Wireless Access Point WG602 v3
Radio Data Rates
1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps Auto Rate Sensing
Frequency
2.4-2.5Ghz
Data Encoding:
Direct Sequence Spread Spectrum (DSSS) for 802.11b and Orthogonal
Frequency Division Multiplexing (OFDM) for 802.11g
Wireless Security:
WEP and WPA-PSK
Maximum Computers Per
Wireless Network:
Limited by the amount of wireless network traffic generated by each node.
Typically 32 nodes.
Network Management
Web-based configuration and status monitoring
Status LEDs
Power/Ethernet LAN/Wireless LAN
Dimensions:
28 x 175 x 118 mm
(1.1 x 6.89 x 4.65 in.)
Power Adapter
7.5Vdc, 1A
Weight
845 g (29.7 oz)
Electromagnetic
Compliance
FCC Part 15 Class B and Class E, CE, C-tic AS/NZS 3548, Telec STD-T66,
VCCI
Environmental
Specifications
Operating temperature: 0 to 50° C
Operating humidity: 5-95%, non-condensing
Page 60 / 120
User’s Guide for the WG602 v3 54 Mbps Wireless Access Point
A-2
Specifications
202-10060-01, September 2004

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