User’s Guide for the WG602 v3 54 Mbps Wireless Access Point

6-2

Troubleshooting

202-10060-01, September 2004

•

Make sure the cable connectors are securely plugged in at the access point and the network

device (hub, switch, or router).

•

Make sure the connected device is turned on.

•

Be sure the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the

network device has Auto Uplink™ (MDI/MDIX) ports, you may use a cross-over cable. See

the Reference Manual for a full explanation of cable types.

The Wireless LAN activity light is not lit.

The access point’s antenna is not working.

•

If the Wireless LAN activity light stays off, disconnect the adapter from its power source and

then plug it in again.

•

Make sure the antenna is tightly connected to the WG602 v3.

•

Contact NETGEAR if the Wireless LAN light remains off.

I cannot configure the wireless access point from a browser.

Check these items:

•

The WG602 v3 is properly installed, LAN connections are OK, and it is powered on. Check

that the LAN port LED is amber or green to verify that the Ethernet connection is OK.

•

If you are using the NetBIOS name of the WG602 v3 to connect, ensure that your PC and the

WG602 v3 are on the same network segment or that there is a WINS server on your network.

•

If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the range of

the WG602 v3. The WG602 v3 default IP Address is 192.168.0.227 and the default Subnet

Mask is 255.255.255.0. If you are not sure about these settings, follow the instructions for

“Installing the 54 Mbps Wireless Access Point WG602 v3” on page 3-4

.

I cannot access the Internet or the LAN with a wireless capable

computer.

There is a configuration problem. Check these items:

•

You may not have restarted the computer with the wireless adapter to have TCP/IP changes

take effect. Restart the computer.

User’s Guide for the WG602 v3 54 Mbps Wireless Access Point

Troubleshooting

6-3

202-10060-01, September 2004

•

The computer with the wireless adapter may not have the correct TCP/IP settings to

communicate with the network. Restart the computer and check that TCP/IP is set up properly

for that network. The usual setting for Windows Network Properties

is “Obtain an IP address

automatically.”

•

The access point’s default values may not work with your network. Check the access point

default configuration against the configuration of other devices in your network.

•

For full instructions on changing the access point’s default values, see the Reference Manual

on the

Resource CD for the 54 Mbps Wireless Access Point WG602 v3 (230-10106-01)

.

When I enter a URL or IP address I get a timeout error.

A number of things could be causing this. Try the following troubleshooting steps:

•

Check whether other PCs work. If they do, ensure that your PCs TCP/IP settings are correct. If

using a Fixed (Static) IP Address, check the Subnet Mask, Default Gateway, DNS, and IP

Addresses.

•

If the PCs are configured correctly, but still not working, ensure that the WG602 v3 is

connected and turned on. Connect to it and check its settings. If you cannot connect to it, check

the LAN and power connections.

•

If the WG602 v3 is configured correctly, check your Internet connection (DSL/Cable modem

etc.) to make sure that it is working correctly.

Using the Reset Button to Restore Factory Default Settings

The Reset button (see

“WG602 v3 Wireless Access Point Rear Panel” on page 2-6

) has two

functions:

•

Reboot.

When pressed and released quickly, the WG602 v3 will reboot (restart).

•

Reset to Factory Defaults.

This button can also be used to clear ALL data and restore ALL

settings to the factory default values.

To clear all data and restore the factory default values:

1.

Use something with a small point, such as a pen, to press the Reset button in for at least 10

seconds.

2.

Release the Reset button.

The factory default configuration has now been restored, and the WG602 v3 is ready for use.

User’s Guide for the WG602 v3 54 Mbps Wireless Access Point

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Troubleshooting

202-10060-01, September 2004

User’s Guide for the WG602 v3 54 Mbps Wireless Access Point

Specifications

A-1

202-10060-01, September 2004

Appendix A

Specifications

This appendix provides the 54 Mbps Wireless Access Point WG602 v3 technical specifications.

Specifications for the WG602 v3

Parameter

54 Mbps Wireless Access Point WG602 v3

Radio Data Rates

1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps Auto Rate Sensing

Frequency

2.4-2.5Ghz

Data Encoding:

Direct Sequence Spread Spectrum (DSSS) for 802.11b and Orthogonal

Frequency Division Multiplexing (OFDM) for 802.11g

Wireless Security:

WEP and WPA-PSK

Maximum Computers Per

Wireless Network:

Limited by the amount of wireless network traffic generated by each node.

Typically 32 nodes.

Network Management

Web-based configuration and status monitoring

Status LEDs

Power/Ethernet LAN/Wireless LAN

Dimensions:

28 x 175 x 118 mm

(1.1 x 6.89 x 4.65 in.)

Power Adapter

7.5Vdc, 1A

Weight

845 g (29.7 oz)

Electromagnetic

Compliance

FCC Part 15 Class B and Class E, CE, C-tic AS/NZS 3548, Telec STD-T66,

VCCI

Environmental

Specifications

Operating temperature: 0 to 50° C

Operating humidity: 5-95%, non-condensing

User’s Guide for the WG602 v3 54 Mbps Wireless Access Point

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Specifications

202-10060-01, September 2004