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Reference Manual for the Model RP614 v2 Web Safe Router
5-14
Advanced Configuration of the Router
Using Universal Plug and Play (UPnP)
Universal Plug and Play
(UPnP) helps devices, such as Internet appliances and computers,
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
Figure 5-6.
UPnP Menu
From the Main Menu of the browser interface, under Advanced, click on UPnP. Set up UPnP
according to the guidelines below.
Turn UPnP On:
UPnP can be enabled or disabled for automatic device configuration. The default
setting for UPnP is enabled. If disabled, the router will not allow any device to automatically
control the resources, such as port forwarding (mapping), of the router.
Advertisement Period
: The Advertisement Period is how often the router will broadcast its UPnP
information. This value can range from 1 to 1440 minutes. The default period is 30 minutes.
Shorter durations will ensure that control points have current device status at the expense of
additional network traffic. Longer durations may compromise the freshness of the device status but
can significantly reduce network traffic.
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Reference Manual for the Model RP614 v2 Web Safe Router
Advanced Configuration of the Router
5-15
Advertisement Time To Live
: The time to live for the advertisement is measured in hops (steps)
for each UPnP packet sent. The time to live hop count is the number of steps a broadcast packet is
allowed to propagate for each UPnP advertisement before it disappears. The number of hops can
range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should
be fine for most home networks. If you notice that some devices are not being updated or reached
correctly, then it may be necessary to increase this value a little.
UPnP Portmap Table
: The UPnP Portmap Table displays the IP address of each UPnP device that
is currently accessing the router and which ports (Internal and External) that device has opened.
The UPnP Portmap Table also displays what type of port is opened and if that port is still active for
each IP address.
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Reference Manual for the Model RP614 v2 Web Safe Router
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Advanced Configuration of the Router
Page 69 / 121
Troubleshooting
6-1
Chapter 6
Troubleshooting
This chapter gives information about troubleshooting your Model RP614 v2 Web Safe Router.
After each problem description, instructions are provided to help you diagnose and solve the
problem.
Basic Operation
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power LED
is on.
2.
Verify that the Test LED
lights within a few seconds, indicating that the self-test
procedure is running.
3.
After approximately 10 seconds, verify that:
a.
The Test LED is not lit.
b.
The LAN port LEDs are lit for any local ports that are connected.
c.
The WAN port LED is lit.
If a port’s LED is lit, a link has been established to the connected device. If an Ethernet port is
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the
LED will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your router is turned on:
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Reference Manual for the Model RP614 v2 Web Safe Router
6-2
Troubleshooting
Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
Check that you are using the 7.5 V DC power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
Test LED Never Turns On or Test LED Stays On
When the router is turned on, the Test LED turns on for about 10 seconds and then turns off. If the
Test LED does not turn on, or if it stays on, there is a fault within the router.
If you experience problems with the Test LED:
Cycle the power to see if the router recovers and the LED blinks for the correct amount of
time.
If all LEDs including the Test LED are still on one minute after power up:
Cycle the power to see if the router recovers.
Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in
“Restoring the Default Configuration and
Password” on page 6-7
.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or WAN Port LEDs Not On
If either the LAN LEDs or WAN LED do not light when the Ethernet connection is made, check
the following:
Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
Make sure that power is turned on to the connected hub or workstation.
Be sure you are using the correct cable:
When connecting the router’s WAN port to a cable or DSL modem, use the cable that was
supplied with the cable or DSL modem. This cable could be a standard straight-through
Ethernet cable or an Ethernet crossover cable.

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