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Page 6 / 131 Scroll up to view Page 1 - 5
6
R6200v2 Smart WiFi Router
Chapter 10
Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Internet LEDs Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
WiFi LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .123
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Test the Path from Your Computer to a Remote Device . . . . . . . . . . .124
Appendix A
Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Appendix B
Notification of Compliance
Page 7 / 131
7
1
1.
Hardware Setup
Getting to know your router
The R6200v2 Smart WiFi Router delivers next generation WiFi speeds with better range and
speeds, up to 1200 Mbps.
1
It offers the best wireless coverage for large homes and is ideal for
homes with eight or more wireless devices.
The router automatically uses NETGEAR Beamforming+ technology to enhance WiFi
performance. Because it’s automatic, you don’t have to turn on Beamforming+ or configure it.
When you connect to the WiFi network, Beamforming+ focuses on your location for even better
WiFi performance and speed. Beamforming+
locks onto your laptop, tablet, or smartphone, and
follows as you move from place to place, so you keep your optimal WiFi connection.
Compatible with next-generation WiFi devices and backward compatible with 802.11a/b/g/n
devices, the router enables HD streaming throughout your home. With speeds of up to (300
Mbps + 867 Mbps) and simultaneous dual-band Wi-Fi technology, the router avoids wireless
interference, ensuring top WiFi speeds and reliable connections. In addition, four Gigabit
Ethernet ports offer ultra-fast wired connections. Wirelessly access and share a USB hard drive
or USB printer using the USB 3.0 port.
If you already set up your router, you can skip this chapter. If you have not done that yet, this
chapter covers the hardware setup.
Chapter 2, Getting Started
,
explains how to access your
router to view or change its settings.
This chapter contains the following sections:
•
Unpack Your Router
•
Hardware Features
•
Position Your Router
For more information about the topics covered in this manual, visit the support website at
.
1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual
data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility
with any future standards.
Page 8 / 131
Hardware Setup
8
R6200v2 Smart WiFi Router
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
Ethernet cable with internal shielding
R6200v2 Smart WiFi Router
Power adapter
Figure 1. Check the package contents
Your box contains the following items:
•
R6200v2 Smart WiFi Router
•
AC power adapter (plug varies by region)
•
Category 5 (Cat 5) Ethernet cable
2
•
Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you return the product for repair.
Hardware Features
Before you cable your router, take a moment to become familiar with the front, side, and back
panels and the label. Pay particular attention to the LEDs on the front panel.
2. All cables used to connect peripherals must be shielded and grounded. Operation with cables connected to peripherals that are not shielded and
grounded may result interference to radio and television reception.
Page 9 / 131
Hardware Setup
9
R6200v2 Smart WiFi Router
Front and Side Panels
The router front and side panels have the status LEDs and buttons shown in the following
figure.
LEDs
WiFi On/Off button
WPS button
Figure 2. Router front and side view
Table 1.
Front panel LED descriptions
LED
Description
Power
•
Solid amber
. The router is starting.
•
Blinking amber
. The firmware is upgrading, or the Reset button was pressed.
•
Solid green
. The router is ready.
•
Blinking green
. The firmware is corrupted. Visit
www.netgear.com/support
.
•
Off
. Power is not supplied to the router.
Internet
•
Solid green
. The Internet connection is ready.
•
Solid amber
. The Ethernet cable connection to the modem has been detected.
•
Off
. No Ethernet cable is connected to the modem.
Wireless
•
Solid blue
. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.
•
Blinking
. The router is in WPS mode.
•
Off
. The wireless radios are off for both 2.4 GHz and 5 GHz.
USB
•
Solid blue
. The router has accepted the USB device. The USB device is ready to be used.
•
Blinking blue
. A USB device is plugged in and is trying to connect.
•
Off
. No USB device is connected;, or someone clicked the Safely Remove Hardware button,
and it is now safe to remove the attached USB device.
Page 10 / 131
Hardware Setup
10
R6200v2 Smart WiFi Router
The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.
•
WiFi On/Off button
. Pressing and holding this button for two seconds turns the 2.4 GHz
and 5 GHz wireless radios on and off. If the Wireless LED is lit, the wireless radios are on.
If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to
the router.
•
WPS button
. You can use this button to use WPS to add a wireless device or computer
to your wireless network. The Wireless LED blinks blue when the router is trying to add
the wireless device or computer. The LED stays solid blue when wireless security is
enabled in the router.
Rear Panel
The rear panel has the connections and buttons shown in the following figure.
USB 3.0
Ethernet
Internet
Power On/Off
Power connector
port
LAN ports 1–4
Reset
button
port
Figure 3. Router rear panel
The Reset button restores the factory settings. See
Factory Settings
on page
126.

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