6

R6100 WiFi Router

Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .113

Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Test the Path from Your Computer to a Remote Device . . . . . . . . . . .114

Appendix A

Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Appendix B

Notification of Compliance

7

1

1.

Hardware Setup

Getting to know your router

The R6100 WiFi Router delivers AC1200 WiFi speeds with access up to three times faster than

similar 802.11n technology. This router supports HD streaming and online gaming throughout

your home, and a secure and reliable connection to the Internet.

The R6100 is compatible with next-generation WiFi devices and backward compatible with

802.11 a/b/g/n devices. With speeds up to 300

1

+867 Mbps and simultaneous dual-band WiFi

technology, the router avoids wireless interference, ensuring top WiFi speeds and reliable

connections.

If you already set up your router, you can skip this chapter. If you have not done that yet, this

chapter covers the hardware setup.

Chapter 2, Getting Started

,

explains how to access your

router to view or change its settings.

This chapter contains the following sections:

•

Unpack Your Router

•

Hardware Features

•

Position Your Router

For more information about the topics covered in this manual, visit the support website at

.

1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network

conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual

data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility

with any future standards. 802.11ac 1300 Mbps is approximately three times faster than 802.11n 450 Mbps.

Hardware Setup

8

R6100 WiFi Router

Unpack Your Router

Open the box and remove the router, cables, and installation guide.

Ethernet cable

R6100 WiFi Router

Power adapter

Figure 1. Check the package contents

Your box contains the following items:

•

R6100 WiFi Router

•

AC power adapter (plug varies by region)

•

Category 5 (Cat 5) Ethernet cable

•

Installation guide with cabling and router setup instructions

If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the

carton and original packing materials in case you return the product for repair.

Hardware Features

Before you cable your router, take a moment to become familiar with the front, side, and back

panels and the label. Pay particular attention to the LEDs on the front panel.

Hardware Setup

9

R6100 WiFi Router

Front and Side Panel

The router front and side panels have the status LEDs and buttons shown in the following

figure.

LEDs

WiFi On/Off button

WPS button

Figure 2. Router front and side view

Table 1.

Front panel LED descriptions

LED

Description

Power

•

Solid amber

. The router is starting up.

•

Blinking amber

. The firmware is upgrading, or the Reset button was pressed.

•

Solid green

. The router is ready.

•

Blinking green

. The firmware is corrupted. Visit

www.netgear.com/support

.

•

Off

. Power is not supplied to the router.

Internet

•

Solid green

. The Internet connection is ready.

•

Solid amber

. The Ethernet cable connection to the modem has been detected.

•

Off

. No Ethernet cable is connected to the modem.

WiFi

•

Solid blue

. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.

•

Blinking

. A wireless computer or device is using WPS to join the network.

•

Off

. The wireless radios are off for both 2.4 GHz and 5 GHz.

USB

•

Solid blue

. The router has accepted the USB device. The USB device is ready to be used.

•

Blinking blue

. A USB device is plugged in and is trying to connect.

•

Off

. No USB device is connected, or someone clicked the Safely Remove Hardware button,

and it is now safe to remove the attached USB device.

The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.

Hardware Setup

10

R6100 WiFi Router

•

WiFi On/Off button

. Pressing and holding this button for two seconds turns the 2.4 GHz

and 5 GHz wireless radios on or off. If the Wireless LED is lit, the wireless radios are on.

If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to

the router.

•

WPS button

. You can use this button to use WPS to add a wireless device or computer

to your wireless network. The Wireless LED blinks blue when the router is trying to add

the wireless device or computer. The LED stays solid blue when wireless security is

enabled in the router.

Rear Panel

The rear panel has the connections and buttons shown in the following figure.

USB

Ethernet

Internet

Power On/Off

Power connector

port

LAN ports 1–4

Reset

button

port

Figure 3. Router rear panel

The Reset button restores the factory settings. See

Factory Settings

on page

117.