6

Orbi

WiFi System

Chapter 9

Use VPN to Access Your Network

Set Up a VPN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Specify VPN Service in the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Install OpenVPN Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Install OpenVPN Software on Your Windows Computer. . . . . . . . . . . . . . . . 121

Install OpenVPN Software on Your Mac Computer . . . . . . . . . . . . . . . . . . . . 124

Install OpenVPN Software on an iOS Device . . . . . . . . . . . . . . . . . . . . . . . . . 124

Install OpenVPN Software on an Android Device. . . . . . . . . . . . . . . . . . . . . . 125

Use a VPN Tunnel on Your Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . 126

Use VPN to Access Your Internet Service at Home . . . . . . . . . . . . . . . . . . . . . . 127

Set Up VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . 127

Block VPN Client Internet Access in the Router . . . . . . . . . . . . . . . . . . . . . . . . . 128

Use a VPN Tunnel to Access Your Internet Service at Home. . . . . . . . . . . . . . . 129

Chapter 10

Troubleshooting

Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

The Router and Satellite Do Not Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 135

Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Test the Path From Your Computer to a Remote Device. . . . . . . . . . . . . . . . 136

Appendix A

Supplemental Information

Factory Settings for Orbi Routers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Factory Settings for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . . . . . . . 139

Factory Settings for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . . . . . . . 140

Factory Settings for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Factory Settings for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . . . . . . . 142

Factory Settings for Orbi Satellite Model RBS40 . . . . . . . . . . . . . . . . . . . . . 143

Factory Settings for Orbi Wall Plug Satellite Model RBW30 . . . . . . . . . . . . 145

Technical Specifications for Orbi Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Technical Specifications for Orbi Router Model RBR50 . . . . . . . . . . . . . . . . 146

Technical Specifications for Orbi Router Model RBR40 . . . . . . . . . . . . . . . . 147

Technical Specifications for Orbi Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Technical Specifications for Orbi Satellite Model RBS50 . . . . . . . . . . . . . . . 148

Technical Specifications for Orbi Router Model RBS40 . . . . . . . . . . . . . . . . 150

Technical Specifications for Orbi Wall Plug Satellite Model RBW30 . . . . . . 151

7

1

1.

Overview

The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet

service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi

signal throughout your home.

This chapter contains the following sections:

•

Orbi Router and Satellite Models

•

Orbi Router and Satellite Hardware Overviews

•

LED Behavior

•

Connect Your Router

•

Place Your Satellite

•

Sync Your Orbi Satellite

•

Download the NETGEAR Orbi App

For more information about the topics covered in this manual, visit the support website at

support.netgear.com

.

Note:

This manual refers to all Orbi router models as the

router

and refers

to all Orbi satellite models (including the Orbi wall plug satellite) as

the

satellite

.

Overview

8

Orbi

WiFi System

Orbi Router and Satellite Models

Different types of Orbi routers and satellites are available. To determine which Orbi model

you own, look on the router or satellite label for the model number. For more information

about what the label might look like, see

Labels

on page

24.

The following is a list of the Orbi routers and satellites that are available.

Orbi router model RBR50

Orbi satellite model RBS50

Orbi router model RBR40

Orbi Satellite model RBS40

Orbi wall plug satellite model RBW30

Figure 1. Orbi models

Overview

9

Orbi

WiFi System

Orbi Router and Satellite Hardware Overviews

The following sections display the hardware features available for different Orbi routers and

satellites.

Orbi Router Model RBR50 Hardware Overview

2

5

6

1

8

7

3

4

Figure 2. Orbi router model RBR50, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Internet port

4. Ethernet ports

5. USB port

6. Power On/Off button and Power LED

7. DC Power connector

8. Reset button

Overview

10

Orbi

WiFi System

Orbi Satellite Model RBS50 Hardware Overview

1

7

2

5

4

6

3

Figure 3. Orbi satellite model RBS50, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Ethernet ports

4. USB port

5. Power On/Off button and Power LED

6. DC Power connector

7. Reset button