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Page 66 / 118 Scroll up to view Page 61 - 65
Reference Manual for the ME103 802.11b ProSafe Wireless Access Point
6-2
Troubleshooting
August 2003
The Wireless LAN activity light does not light up.
The access point’s antennae are not working.
•
If the Wireless LAN activity light stays off, disconnect the adapter from its power source and
then plug it in again.
•
Make sure the antennas are tightly connected to the ME103.
•
Contact NETGEAR if the Wireless LAN activity light remains off.
The LAN light is not lit.
There is a hardware connection problem.Check these items:
•
Make sure the cable connectors are securely plugged in at the access point and the network
device (hub, switch, or router). A switch, hub, or router must be installed between the access
point and the Ethernet LAN or broadband modem.
•
Make sure the connected device is turned on.
•
Be sure the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the
network device has Auto Uplink™ (MDI/MDIX) ports, you can use either a cross-over cable
or a normal patch cable.
I cannot access the Internet or the LAN with a wireless
capable computer.
There is a configuration problem.Check these items:
•
You may not have restarted the computer with the wireless adapter to have TCP/IP changes
take effect. Restart the computer.
•
The computer with the wireless adapter may not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up properly
for that network. The usual setting for Windows the Network Properties
is set to “Obtain an IP
address automatically.”
•
The access point’s default values may not work with your network. Check the access point
default configuration against the configuration of other devices in your network.
Page 67 / 118
Reference Manual for the ME103 802.11b ProSafe Wireless Access Point
Troubleshooting
6-3
August 2003
I am using EAP-TLS security but get disconnected.
With 802.1x, occasionally, sporadic wireless communications interference might cause the
encryption key to get dropped. This is not a breach of security. However, if so, your
wireless client can be disconnected from the ME103.
Perform these steps:
1.
Simply disable and then enable the wireless NIC from the Windows Control Panel in
the Network connections section, or from the windows system tray on the lower right
of the Windows task bar at the bottom of your screen
.
2.
Upon restarting your wireless adapter, the
ME103 will re-authenticate you and establish a
new wireless connection
.
I cannot connect to the ME103 to configure it.
Check these items:
•
The ME103 is properly installed, LAN connections are OK, and it is powered on. Check that
the LAN port LED is green to verify that the Ethernet connection is OK.
•
If you are using the NetBIOS name of the ME103 to connect, ensure that your PC and the
ME103 are on the same network segment or that there is a WINS server on your network.
•
If your PC is set to “Obtain an IP Address automatically” (DHCP client), restart it.
•
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the range of
the ME103. The ME103 default IP Address is 192.168.0.224 and the default Subnet Mask is
255.255.255.0. If you are not sure about these settings, follow the instructions for
“Installing
the ME103 802.11b ProSafe Wireless Access Point” on page 3-5
.
When I enter a URL or IP address I get a timeout error.
A number of things could be causing this. Try the following troubleshooting steps.
•
Check whether other PCs work. If they do, ensure that your PCs TCP/IP settings are correct. If
using a Fixed (Static) IP Address, check the Subnet Mask, Default Gateway, DNS, and IP
Addresses.
Page 68 / 118
Reference Manual for the ME103 802.11b ProSafe Wireless Access Point
6-4
Troubleshooting
August 2003
•
If the PCs are configured correctly, but still not working, ensure that the ME103 is connected
and turned on. Connect to it and check its settings. If you cannot connect to it, check the LAN
and power connections.
•
If the ME103 is configured correctly, check your Internet connection (DSL/Cable modem etc.)
to make sure that it is working correctly.
Using the Reset Button to Restore Factory Default Settings
The Reset button (see
“ME103 Wireless Access Point Rear Panel” on page 2-7
) has two functions:
•
Reboot.
When pressed and released quickly, the ME103 will reboot (restart).
•
Reset to Factory Defaults.
This button can also be used to clear ALL data and restore ALL
settings to the factory default values.
To clear all data and restore the factory default values:
1.
Power off the ME103 and power it back on.
2.
Use something with a small point, such as a pen, to press the Reset button in and hold it in for
at least 5 seconds.
3.
Release the Reset button.
The factory default configuration has now been restored, and the ME103 is ready for use.
Page 69 / 118
Reference Manual for the ME103 802.11b ProSafe Wireless Access Point
Specifications
A-1
August 2003
Appendix A
Specifications
This appendix provides technical specifications for the ME103 802.11b ProSafe Wireless Access
Point.
Specifications for the ME103
Parameter
ME103 802.11b ProSafe Wireless Access Point
802.11b
Data Rates
1, 2, 5.5, & 11 Mbps (Auto-rate capable)
802.11b
Operating Frequencies
2.412 ~ 2.462 GHz (US)
2.457 ~ 2.462 GHz (Spain)
2.412 ~ 2.484 GHz (Japan)
2.457 ~ 2.472 GHz (France)
2.412 ~ 2.472 GHz (Europe ETSI)
802.11b
Operating Range
Outdoor environment
Indoor environment
@ 11 Mbps
500 ft (152 m)
100 ft (30 m)
@ 5.5 Mbps
885 ft (270 m)
165 ft (50 m)
@ 2 Mbps
1300 ft (396 m)
230 ft (70 m)
@ 1 Mbps
1500 ft (457 m)
300 ft (91 m)
802.11b Encryption
40-bits (also called 64-bits), 128-bits WEP data encryption
Network Management
Web-based configuration and status monitoring
Maximum Clients
Limited by the amount of wireless network traffic generated by each node;
typically 15 to 20 nodes.
Status LEDs
Power/Ethernet LAN/Wireless LAN
Dimensions
W: 7.38 in. (187.3 mm) D: 5.26 in. (131 mm) H: 1 in. (25.4 mm)
Power Adapter
12Vdc, 800mA
Weight
845 g (29.7 oz)
Electromagnetic
Compliance
FCC Part 15 Class B and Class E, C-Tick, CE
Environmental
Specifications
Operating temperature: 0 to 50° C
Operating humidity: 5-95%, non-condensing
Warranty
Limited 3-year warranty
Page 70 / 118
Reference Manual for the ME103 802.11b ProSafe Wireless Access Point
A-2
Specifications
August 2003

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