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Contents

N300 Wireless ADSL2+ Modem Router DGN2200

Overview of VPN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Client-to-Gateway VPN Tunnels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Gateway-to-Gateway VPN Tunnels . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Plan a VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

VPN Tunnel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Set Up a Client-to-Gateway VPN Configuration. . . . . . . . . . . . . . . . . . . . .98

Step 1: Configure the Client-to-Gateway VPN Tunnel . . . . . . . . . . . . . .98

Step 2: Configure the NETGEAR ProSafe VPN Client. . . . . . . . . . . . .101

Set Up a Gateway-to-Gateway VPN Configuration . . . . . . . . . . . . . . . . .108

VPN Tunnel Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Activate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Verify the Status of a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Deactivate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Delete a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Set Up VPN Tunnels in Special Circumstances. . . . . . . . . . . . . . . . . . . .118

Use Auto Policy to Configure VPN Tunnels . . . . . . . . . . . . . . . . . . . . .118

Use Manual Policy to Configure VPN Tunnels. . . . . . . . . . . . . . . . . . .125

Chapter 9

Troubleshooting

Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

LAN LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Cannot Log In to the Wireless-N Modem Router . . . . . . . . . . . . . . . . . . .130

Troubleshooting the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . .131

ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Troubleshooting PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . .133

TCP/IP Network Not Responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Test the LAN Path to Your Modem Router. . . . . . . . . . . . . . . . . . . . . .134

Test the Path from Your Computer to a Remote Device . . . . . . . . . . .134

Cannot Log in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Appendix A

Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Wall-Mount Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Appendix B

NETGEAR VPN Configuration

Configuration Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Step-by-Step Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Modem Router with FQDN to Gateway B . . . . . . . . . . . . . . . . . . . . . . . .146

Contents

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N300 Wireless ADSL2+ Modem Router DGN2200

Configuration Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Step-by-Step Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Configuration Summary (Telecommuter Example) . . . . . . . . . . . . . . . . .149

Setting Up Client-to-Gateway VPN Configuration (Telecommuter Example)150

Step 1: Configure Gateway A (the NETGEAR VPN Router at the Main Office)151

Step 2: Configure Gateway B (the Modem Router at the Regional Office)152

Monitoring the VPN Tunnel (Telecommuter Example). . . . . . . . . . . . . . .157

Viewing the VPN Router’s VPN Status and Log Information . . . . . . . .158

Appendix C

Notification of Compliance

Index

Chapter 1.

Hardware Setup

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1

1.

Hardware Setup

Getting to know your modem router

The N300 Wireless ADSL2+ Modem Router DGN2200 provides you with an easy and secure

way to set up a wireless home network with fast access to the Internet over a high-speed digital

subscriber line (DSL). It has a built-in DSL modem, is compatible with all major DSL Internet

service providers, lets you block unsafe Internet content and applications, and protects the

devices (PCs, gaming consoles, and so on) that you connect to your home network.

For more information on the topics covered in this manual, visit the Support website at

.

If you have not already set up your new modem router using the installation guide that comes in

the box, this chapter walks you through the hardware setup.

Chapter 2, Modem Router Setup

,

explains how to set up your Internet connection.

This chapter contains the following sections:

•

Unpack Your Modem Router

•

Hardware Features

•

Position Your Modem Router

•

ADSL Microfilters

•

Cable Your Modem Router

•

Verify the Cabling

Chapter 1.

Hardware Setup

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9

N300 Wireless ADSL2+ Modem Router DGN2200

Unpack Your Modem Router

Your box should contain the following items:

•

N300 Wireless ADSL2+ Modem Router DGN2200

•

AC power adapter (plug varies by region)

•

Category 5 (Cat 5) Ethernet cable

•

Telephone cable with RJ-11 connector

•

Microfilters and splitters (quantity and type vary by region)

•

Resource CD

with NETGEAR Genie setup

•

Installation guide with cabling and modem router setup instructions

If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the

carton and original packing materials, in case you need to return the product for repair.

Hardware Features

Before you cable your modem router, take a moment to become familiar with the label and

the front and back panels. Pay particular attention to the LEDs on the front panel.

Label

The label on the bottom of the modem router shows the Restore Factory Settings button,

security PIN, preset login information, MAC address, and serial number.

Wi-Fi network name

MAC address

Serial

WPS

Restore

and password

Factory

Settings

number

security

PIN

Figure 1. Label on modem router bottom

See

Preset Security

on page

30 for information about preset security and MAC addresses.

See

Factory Settings

on page

138 for information about restoring factory settings.

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Chapter 1.

Hardware Setup

N300 Wireless ADSL2+ Modem Router DGN2200

Back Panel

The back panel has the On/Off button and port connections as shown in the figure.

USB

Ethernet LAN

ADSL

On/Off

Power

Figure 2. Back panel port connections

Front Panel

The modem router front panel has the status LEDs and icons shown in the figure. Note that

the Wireless and WPS icons are buttons.

Power

LAN Ports (1-4)

USB

DSL

Wireless

WPS

Internet

Figure 3. Front panel LEDs and icons

The following table describes the LEDs, icons, and buttons on the front panel from left to

right.