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Contents
N300 Wireless ADSL2+ Modem Router DGN2200
Overview of VPN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Client-to-Gateway VPN Tunnels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Gateway-to-Gateway VPN Tunnels . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Plan a VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
VPN Tunnel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Set Up a Client-to-Gateway VPN Configuration. . . . . . . . . . . . . . . . . . . . .98
Step 1: Configure the Client-to-Gateway VPN Tunnel . . . . . . . . . . . . . .98
Step 2: Configure the NETGEAR ProSafe VPN Client. . . . . . . . . . . . .101
Set Up a Gateway-to-Gateway VPN Configuration . . . . . . . . . . . . . . . . .108
VPN Tunnel Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Activate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Verify the Status of a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Deactivate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Delete a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Set Up VPN Tunnels in Special Circumstances. . . . . . . . . . . . . . . . . . . .118
Use Auto Policy to Configure VPN Tunnels . . . . . . . . . . . . . . . . . . . . .118
Use Manual Policy to Configure VPN Tunnels. . . . . . . . . . . . . . . . . . .125
Chapter 9
Troubleshooting
Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
LAN LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Cannot Log In to the Wireless-N Modem Router . . . . . . . . . . . . . . . . . . .130
Troubleshooting the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . .131
ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Troubleshooting PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . .133
TCP/IP Network Not Responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Test the LAN Path to Your Modem Router. . . . . . . . . . . . . . . . . . . . . .134
Test the Path from Your Computer to a Remote Device . . . . . . . . . . .134
Cannot Log in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Appendix A
Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Wall-Mount Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Appendix B
NETGEAR VPN Configuration
Configuration Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Step-by-Step Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Modem Router with FQDN to Gateway B . . . . . . . . . . . . . . . . . . . . . . . .146
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Contents
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7
N300 Wireless ADSL2+ Modem Router DGN2200
Configuration Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Step-by-Step Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Configuration Summary (Telecommuter Example) . . . . . . . . . . . . . . . . .149
Setting Up Client-to-Gateway VPN Configuration (Telecommuter Example)150
Step 1: Configure Gateway A (the NETGEAR VPN Router at the Main Office)151
Step 2: Configure Gateway B (the Modem Router at the Regional Office)152
Monitoring the VPN Tunnel (Telecommuter Example). . . . . . . . . . . . . . .157
Viewing the VPN Router’s VPN Status and Log Information . . . . . . . .158
Appendix C
Notification of Compliance
Index
Page 8 / 167
Chapter 1.
Hardware Setup
|
8
1
1.
Hardware Setup
Getting to know your modem router
The N300 Wireless ADSL2+ Modem Router DGN2200 provides you with an easy and secure
way to set up a wireless home network with fast access to the Internet over a high-speed digital
subscriber line (DSL). It has a built-in DSL modem, is compatible with all major DSL Internet
service providers, lets you block unsafe Internet content and applications, and protects the
devices (PCs, gaming consoles, and so on) that you connect to your home network.
For more information on the topics covered in this manual, visit the Support website at
.
If you have not already set up your new modem router using the installation guide that comes in
the box, this chapter walks you through the hardware setup.
Chapter 2, Modem Router Setup
,
explains how to set up your Internet connection.
This chapter contains the following sections:
Unpack Your Modem Router
Hardware Features
Position Your Modem Router
ADSL Microfilters
Cable Your Modem Router
Verify the Cabling
Page 9 / 167
Chapter 1.
Hardware Setup
|
9
N300 Wireless ADSL2+ Modem Router DGN2200
Unpack Your Modem Router
Your box should contain the following items:
N300 Wireless ADSL2+ Modem Router DGN2200
AC power adapter (plug varies by region)
Category 5 (Cat 5) Ethernet cable
Telephone cable with RJ-11 connector
Microfilters and splitters (quantity and type vary by region)
Resource CD
with NETGEAR Genie setup
Installation guide with cabling and modem router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you need to return the product for repair.
Hardware Features
Before you cable your modem router, take a moment to become familiar with the label and
the front and back panels. Pay particular attention to the LEDs on the front panel.
Label
The label on the bottom of the modem router shows the Restore Factory Settings button,
security PIN, preset login information, MAC address, and serial number.
Wi-Fi network name
MAC address
Serial
WPS
Restore
and password
Factory
Settings
number
security
PIN
Figure 1. Label on modem router bottom
See
Preset Security
on page
30 for information about preset security and MAC addresses.
See
Factory Settings
on page
138 for information about restoring factory settings.
Page 10 / 167
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Chapter 1.
Hardware Setup
N300 Wireless ADSL2+ Modem Router DGN2200
Back Panel
The back panel has the On/Off button and port connections as shown in the figure.
USB
Ethernet LAN
ADSL
On/Off
Power
Figure 2. Back panel port connections
Front Panel
The modem router front panel has the status LEDs and icons shown in the figure. Note that
the Wireless and WPS icons are buttons.
Power
LAN Ports (1-4)
USB
DSL
Wireless
WPS
Internet
Figure 3. Front panel LEDs and icons
The following table describes the LEDs, icons, and buttons on the front panel from left to
right.

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