Wireless Cable Voice Gateway Model CVG824G Reference Manual

Managing Your Network

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After an erase, the gateway user name is

admin

and the password is

password

. The LAN IP

address is 192.168.0.1, and the DHCP client is enabled.

Running Diagnostic Utilities

You can use Diagnostics to test connectivity to a PC with the Ping command. From the

Maintenance menu, click Diagnostics.

To perform a Ping test:

1.

In the Ping Target field, enter the IP address of the PC that you want to ping.

Note:

To restore the factory default configuration settings without knowing the login

password or IP address, use the reset button on the rear panel of the gateway.

Use a paper clip to press the button for at least five seconds.

Figure 4-6

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2.

If you want to specify additional details, you can set the Ping Size, No. of Ping and Ping

Interval.

3.

Click

Start Test

to see the results of the Ping test; click

Abort Test

to stop a test in progress;

or click

Clear Results

to clear the results of a Ping test from the Results dialog box.

4.

Click

REFRESH

to update the results of a ping test.

Enabling Remote Management Access

You can use Remote Management to configure, upgrade and check the status of your gateway

through the Internet.

To configure your wireless voice gateway for Remote Management:

1.

Under Advanced on the main menu, select Remote Management.

2.

Check the Allow Remote Management radio box.

3.

Enter the Remote User Name and Remote Password that will be required to remotely access

your gateway.

4.

Enter the Port Number that will be used for accessing the management interface.

Figure 4-7

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Web browser access normally uses the standard HTTP service port 80. For greater security,

you can specify a custom port by entering that number in the box provided. Choose a number

between 1024 and 65535, but do not use the number of any common service port. The default

is 8080, which is a common alternate for HTTP.

5.

To make sure that you can use remote management even if the wireless voice gateway is reset,

check the Allow Remote Management after Factory Default Reset radio box.

If you do not check this box, you will not be able to remotely access the gateway if you use the

Erase feature to revert to the Factory Default settings.

6.

Click

Apply

to have your changes take effect.

When accessing your wireless voice gateway from the Internet, type the WAN IP address of your

gateway into your browser, followed by a colon (:) and the port number. For example, if your

WAN IP address is 134.177.0.123 and you use port number 8080, type the following in your

browser:

Wireless Cable Voice Gateway Model CVG824G Reference Manual

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Chapter 5

Troubleshooting

This chapter gives information about troubleshooting your gateway. For the common problems

listed, go to the section indicated.

•

Is the gateway on?

•

Have I connected the gateway correctly?

Go to

“Basic Functions” on page 5-1

.

•

I cannot access the gateway’s configuration with my browser.

Go to

“Troubleshooting the Web Configuration Interface” on page 5-2

.

•

I have configured the gateway but I cannot access the Internet.

Go to

“Troubleshooting the ISP Connection” on page 5-3

.

•

I cannot remember the gateway’s password.

•

I want to clear the configuration and start over again.

Go to

“Restoring Factory Default Configuration Settings” on page 4-8

.

Basic Functions

After you turn on power to the gateway, the following sequence of events should occur:

1.

When power is first applied, verify that the Power LED is on.

2.

Verify that the numbered Ethernet LEDs come on momentarily.

3.

After approximately 30 seconds, verify that:

a.

The LAN LEDs are lit for any local ports that are connected.

b.

The Internet Link port LED is lit.