Connect to the Network and Access the Modem Router

16

AC1750 WiFi Cable Modem Router

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the

difference so that you know which login to use when.

Several types of logins are associated with the modem router:

•

Internet provider login

. The login that your Internet provider gave you logs you in to

your Internet service. Your Internet provider gave you this login information in a letter or

some other way. If you cannot find this login information, contact your Internet provider.

•

WiFi network key or password

. Your modem router is preset with a unique wireless

network name (SSID) and password for wireless access. This information is on the

modem router label.

•

Modem router login

.This logs you in to the modem router interface from a web browser

as admin.

Log In to the Modem Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a

web browser to access the modem router to view or change its settings. The first time you

access the modem router, NETGEAR genie automatically checks to see if your modem

router can connect to your Internet service.



To log in to the modem router:

1.

Launch a web browser from a computer or wireless device that is connected to the

network.

2.

Type

http://routerlogin.net

or

.

A login screen displays.

3.

Enter the modem router user name and password.

The user name is

admin

. The default password is

password

. The user name and

password are case-sensitive.

The BASIC Home screen displays.

17

3

3.

Specify Initial Settings

This chapter contains the following sections:

•

Notify Your Internet Provider

•

Specify the Cable Connection Starting Frequency

•

View Modem Router Initialization

•

Specify the Internet Connection Settings

Specify Initial Settings

18

AC1750 WiFi Cable Modem Router

Notify Your Internet Provider

You must contact your Internet provider and tell them that you are using the modem router.



To set up your Internet connection:

1.

Contact your cable Internet provider and inform them that you are installing a new

modem router that you bought from a retail store.

Provide your cable Internet provider with the modem router’s model number, which is

C6300.

Note:

The modem router is certified by all major cable Internet providers.

You can also visit your cable Internet provider’s website and follow the onscreen

instructions to set up your Internet service.

Cable Internet Provider

Contact Information

Cablevision

www.cablevision.com

www.optimum.com/contactus.jsp

Charter

1-888-438-2427

Comcast

1-800-COMCAST (1-800-266-2278)

Cox

1-877-891-2899

ww2.cox.com

Optimum

Time Warner Cable

1-800-892-2253

Note:

The contact information listed might change. You can also find the

contact number in your monthly Internet service billing statement.

2.

When asked, provide the modem router’s serial number and MAC address, which are on the

product label. (See

Retrieve and Display the Product Label

on page

10

3.

Wait for your cable Internet provider to confirm that your modem router is active.

4.

If you the modem router does not connect to the Internet, ask your cable Internet provider to

look for your modem router online, and do one of the following depending on what your

cable Internet provider tells you about your modem router:

Specify Initial Settings

19

AC1750 WiFi Cable Modem Router

•

If the modem router is not visible, your cable Internet provider can give you

instructions to verify why the modem router does not connect with your high-speed

Internet service.

•

If the modem router is visible to your cable Internet provider, reboot the computer,

laptop, or home gateway that is connected to the modem router. Try checking your

online status again.

Specify the Cable Connection Starting Frequency

The starting frequency is automatically generated. For most Internet connections, you do not

need to specify this information. If you need to enter a starting frequency, contact your

Internet provider.



To change the starting frequency:

1.

Launch a web browser from a computer or wireless device that is connected to the

network.

2.

Type

http://routerlogin.net

or

.

A login screen displays.

3.

Enter the modem router user name and password.

The user name is

admin

. The default password is

password

. The user name and

password are case-sensitive.

The BASIC Home screen displays.

4.

Select

Cable Connection.

5.

In the

Starting Frequency

field, type a number.

6.

Click the

Apply

button.

Your settings are saved.

Specify Initial Settings

20

AC1750 WiFi Cable Modem Router

View Modem Router Initialization

You can track the initialization procedure of the modem router, and get details about the

downstream and upstream cable channel. The time is displayed after the modem router is

initialized.

The modem router automatically goes through the following steps in the provisioning

process:

1.

Scans and locks the downstream frequency and then ranges the upstream channels.

2.

Obtains a WAN address for the modem router.

3.

Connects to the Internet.



To view the status of the modem router initialization:

1.

Launch a web browser from a computer or wireless device that is connected to the

network.

2.

Type

http://routerlogin.net

or

.

A login screen displays.

3.

Enter the modem router user name and password.

The user name is

admin

. The default password is

password

. The user name and

password are case-sensitive.

The BASIC Home screen displays.

4.

Select

Cable Connection.

The Startup Procedure section displays the initialization progress.

The Downstream Bonded Channels section displays the status of each channel.