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Connect to the Network and Access the Modem Router
16
N600 WiFi Cable Modem Router Model C3700
3.
Enter the modem router user name and password.
The user name is
admin
. The default password is
password
. The user name and
password are case-sensitive.
The BASIC Home screen displays.
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17
3
3.
Specify Initial Settings
This chapter contains the following sections:
•
Notify Your Internet Service Provider
•
Specify the Cable Connection Starting Frequency
•
View Modem Router Initialization
•
Specify the Internet Connection Settings
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Specify Initial Settings
18
N600 WiFi Cable Modem Router Model C3700
Notify Your Internet Service Provider
You must contact your Internet service provider (ISP) and tell them that you are using the
modem router.
To set up your Internet connection:
1.
Contact your cable ISP and inform them that you are installing a new modem router that
you bought from a retail store.
Provide your cable ISP with the modem router’s model number, which is C3700.
Note:
The modem router is certified by all major cable ISPs.
You can also visit your cable ISP’s website and follow the onscreen instructions to set up
your Internet service.
Cable ISP
Contact Information
Cablevision
www.cablevision.com
www.optimum.com/contactus.jsp
Charter
1-888-438-2427
Comcast
1-800-COMCAST (1-800-266-2278)
Cox
1-877-891-2899
ww2.cox.com
Optimum
Time Warner Cable
1-800-892-2253
Note:
The contact information listed might change. You can also find the
contact number in your monthly Internet service billing statement.
2.
When asked, provide the modem router’s serial number and MAC address on the product
label.
3.
Wait for your cable ISP to confirm that your modem router is active.
4.
If you do not have an Internet connection with the modem router, ask your cable ISP to look
for your modem router online, and do one of the following depending on what your cable ISP
tells you about your modem router:
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Specify Initial Settings
19
N600 WiFi Cable Modem Router Model C3700
•
If the modem router is not visible, your cable ISP can give you instructions to verify
why the modem router does not connect with your high-speed Internet service.
•
If the modem router is visible to your cable ISP, reboot the computer, laptop, or home
gateway that is connected to the modem router. Try checking your online status again.
Specify the Cable Connection Starting Frequency
The starting frequency is automatically generated. For most Internet connections, you do not
need to specify this information. If you need to enter a starting frequency, contact your
Internet service provider.
To change the starting frequency:
1.
Launch a web browser from a computer or wireless device that is connected to the
network.
2.
Type
http://routerlogin.net
or
.
A login screen displays.
3.
Enter the modem router user name and password.
The user name is
admin
. The default password is
password
. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4.
Select
Cable Connection
.
5.
Enter an number in the
Starting Frequency
field.
6.
Click the
Apply
button.
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Specify Initial Settings
20
N600 WiFi Cable Modem Router Model C3700
View Modem Router Initialization
You can track the initialization procedure of the modem router, and get details about the
downstream and upstream cable channel. The time is displayed after the modem router is
initialized.
The modem router automatically goes through the following steps in the provisioning
process:
•
Scans and locks the downstream frequency and then ranges the upstream channels.
•
Obtains a WAN address for the modem router.
•
Connects to the Internet.
To view the status of the modem router initialization:
1.
Launch a web browser from a computer or wireless device that is connected to the
network.
2.
Type
http://routerlogin.net
or
.
A login screen displays.
3.
Enter the modem router user name and password.
The user name is
admin
. The default password is
password
. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4.
Select
Cable Connection
.
The Startup Procedure section displays the initialization progress.
The Downstream Bonded Channels section displays the status of each channel.
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