19216811.liveYML853 Rev1
NB6, NB6W, NB6Plus4, NB6Plus4W
NB6, NB6W, NB6Plus4, NB6Plus4W
Quick Start Guide
www.netcomm.com.au
11
•
The Internet account User Name & Password are correctly entered. Go to the Quick Start menu as
described in
Section 3 – Getting On-line
. Re-enter user name and password in the exact format as
specified by the ISP.
•
Your ADSL account has been activated with the ISP.
3.
If the PPP light is on, verify the network configuration of computer and router. If you still cannot browse,
perform a PING test as described in Q1-2. If there is response, now use these addresses:
(A)
Ping www.netcomm.com.au (or any valid web address)
(B)
Ping 203.26.24.112 (or any valid public IP address)
If both (A) & (B) reported failures such as “request time out”, and you assigned an IP address to your
computer manually, refer to Preparation: Configure computer to get IP address in Section 8 and the relevant
sections of the User’s Guide. Check that the router’s IP (192.168.1.1) is entered as gateway & DNS.
If (A) fails but (B) shows a response, this is probably a DNS problem. Refer to Preparation: Configure
computer to get IP address in Section 8 and the relevant sections of the User’s Guide. Enter the router’s IP
(192.168.1.1) as DNS. If the ISP specifies a set of DNS address, use the address.
If both (A) & (B) show responses, you are on line. The problem is perhaps the browser setting. Try returning
any custom settings of the browser to default. If you have a personal firewall, disable it to see if it makes any
difference. Also you may try shutting down the computer and restarting.
Q3. Need to install router on a network that does not use 192.168.1.0
If the existing network already has a DHCP server, disconnect one computer from the network. Connect the
computer to the router. The host computer will be assigned 192.168.1.2. The router’s IP can now be changed
so that it is consistent with the network. Disable DHCP on the router.
Q4. Browsing is fine but I cannot run certain applications.
You need to set up virtual servers or DMZ host. See Section 6 on Firewall & traffic restrictions.
Q5. The router’s IP and/or administrative password have been modified. But the details have now been forgotten.
You can restore the router to factory default by pushing a pin into the hidden reset button located next to the
power on/off button at the back of the router. Push and hold for 5 seconds then release to reset router.
Warning: Resetting the router will remove all configuration including ADSL username and password.
Q6. I need to know the dynamically assigned WAN IP when the router goes on line
Go to Status > Internet Connection, the WAN IP is displayed here.
Q7. What to do if the wireless link quality is poor
If the link quality is poor, it may be due to one of these reasons:
•
Wireless station and access point are too far apart.
•
Radio interference.
There are 13 channels available to use. Channels are selectable from the access point. Try picking a different
channel to avoid interference. Also try:
•
Moving the wireless client or the access point to a different location.
•
Not sharing the same AC power socket between the computer and the device generating the interference.
•
Staying away from microwave sources (including microwave oven) and large metal objects.
Q8. How to get information update
This Quick Start Guide and User’s Guide on CD are the primary source of information about the product.
Please check the NetComm website www.netcomm.com.au regularly for updates, links, or to download a
more current version of this Quick Start Guide.