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System Configuration

The System configuration page is used to specify an external syslog server address and port number.

Figure 41 - System Configuration Items

OPTION

DEFINITION

IP / Hostname [:PORT]

The IP address and port of the external syslog server you would like logging information regarding

the router and its associated services sent to.

Diagnostic configuration

Use this field to enable or disable diagnostic port configuration settings.

Diagnostic TCP Port

Enter the port number to use when sending the diagnostic logs.

Table 23 - System Configuration Items

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Statistics

This page allows you to view the LAN, WAN and wireless statistics of your 4G100W.

Figure 42 - System - Statistics

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Logoff

The logoff item will log you out of your web configuration session.

Figure 43 - Logoff

Reboot

The reboot item will reboot the router. This can be useful if you have made configuration changes you want to implement or want to

restart the router.

Figure 44 - Reboot Router

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Technical Data

The following table lists the hardware specifications of the 4G100W 4G LTE WiFi Router.

FEATURE

SPECIFICATION

LTE bands

4G100W-01 - Band 4 (AWS 1700/2100), Band 17 (700)

4G100W-02 - Band 1 (2100), Band 3 (1800), Band 7 (2600), Band 8 (900), Band 20 (DD800)

4G100W-03 - Band 13 (700)

UMTS bands

4G100W-01 - Band 1 (2100), Band 2 (1900), Band 5 (850), Band 6 (800)

4G100W-02 - Band 1 (2100), Band 8 (900)

4G100W-03 - Band 1 (2100), Band 2 (1900), Band 5 (850), Band 8 (900)

Maximum Data Throughput

LTE FDD Cat 3 (DL 100Mbps / UL 50Mbps)

DC-HSPA+ Up to 42 Mbps downlink, Up to 5.67 Mbps uplink

Connectivity

WWAN x 1, 10/100 Ethernet LAN x 3, 10/100/1000 Ethernet LAN/WAN x 1, WLAN

Antenna connector

Internal 4G Antennas x2

External MS-147 switching antenna connectors

LED Indicators

Power, Signal(4G), 4G Signal Strength, WiFi, WWW, LAN, LAN/WAN

Operating Temperature

0 ~ 50 degrees Celsius (operating temperature)

Power input

100-240VAC to 12VDC

–

1.5A

Dimensions & Weight

203 mm (L) x 170 mm (H) x 36 mm (W)

488 grams

Table 24 - Technical Specifications for the 4G100W 4G LTE WiFi Router

Electrical Specifications

A suitable power supply is available on request or via direct purchase from the NetComm Wireless Online shop. It is recommended

that the 4G100W 4G LTE WiFi Router be powered using the 12VDC/1.5A power supply which is included with the device.

Environmental Specifications / Tolerances

The 4G100W 4G LTE WiFi Router is able to operate over a wide vari

ety of temperatures from 0˚C ~

5

0˚C

(ambient).

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FAQ

1.

Does the NetComm 3G/4G 4G100W Router require any configuration out of the box?

For most customers, the NetComm 4G100W Router is a plug and play device. Plug the device into an electrical outlet and

once the status indicator lights are on, plug in your LAN cable for data connectivity. For WiFi connectivity the SSID (Service

Set Identifier) and wireless network key (password) are located on the bottom of the device. If you would like to customize

your settings you can enter 192.168.20.1 into your Web browser to access the Management Console and device settings.

2.

I cannot seem to access the web page interface.

The default IP address of the unit is 192.168.20.1, so first try to open a web browser to this address. Ensure you have an

Ethernet cable connected from one of the LAN ports on the router to the Ethernet port on your computer. Also check that

your laptop/ PC is on the same subnet as the router’s Ethernet port.

3.

The router was connected but I cannot get back online.

You may need to enable the periodic ping timer using the System Monitor Link from the Management Console. This

ensures that if the connection drops (i.e. outage on the network) the router will reboot after a specified number of failed

pings and then force a re-connect. Setting the timer to around 15 minutes should be sufficient.

Please note: The traffic generated by the periodic ping feature is counted as chargeable usage, please keep this in mind

when selecting how often to ping.

4.

The router is rebooting frequently.

Check the System Monitor link in the Administration menu on the management console to check whether the Periodic

Reset timeout is set to something other than 0. If it is set to 1 this means the unit will reboot every minute regardless of

what happens. Reset it to 0 if you do not need to use this feature or select a higher value

if you don’t want the router to

reboot so often.

5.

The router has a current connection but I cannot access the internet.

Check that DNS Proxy is enabled by clicking on the LAN link on the Internet Settings interface. Make sure that the DHCP

DNS server address 1 IP address is set to the same address as that of the Ethernet port.

6.

I cannot seem to get a 4G WAN connection.

Click on the MBB Internet Settings link on the webpage interface and check that the correct APN settings are entered.



Also check that the username and password credentials are correct if the APN in use requires these details.



Make sure that Auto Connect is enabled on the MBB Profile Settings section on the Internet Settings page.



Check you have suitable 4G signal strength and that your SIM is active and does not require a PIN code to be

entered.

7.

The SIM status indicates that the SIM is “not installed or reboot required” on the home page

of the router.

If a SIM is installed correctly this may indicate that the SIM has been removed or inserted whilst the unit is powered up. In

this case you must reboot the unit. Selecting the Reboot option from the System menu will reboot the router.